Ca Dell'Arte

Check in process is a bit confusing, like playing a game haha. There are free drinks and a lot of free snacks.

This place is a real gem in Venice. Location Location is very good, walkable distance to anywhere (10 mins to Piazza San Marco/St. Mark’s Square). Lots to eat in the vicinity and lots of interesting art galleries on the street. Room Our place was on the top floor and consisted of two rooms. Both had classical decoration. Our daughter especially loved her room. Our room was also very romantic. Bathroom is modern and brand new. Check-in/Staff Entrance and check-in is automatic, very easy and hassle-free. The hosts are always reachable and answer via phone/Whatsapp immediately in case of questions. Easy communication in English. Price/Performance Ratio Impressive. Everything was better than other hotels in Venice that we paid double the price. Extras Lots to eat and drink. Complimentary coffee, croissants, crackers, water, orange juice etc. Downside The only downside was having to carry the luggage two floors, but I guess that’s common in Venice.

On arrival we was greeted by marc ( I think that was his name).. So helpful ,friendly and also very professional ... Very informative... The hotel was spotlessly clean, great décor. Really big comfortable bed great location to the main square..we would definitely be back and highly recommend ca' dell'Arte worth much more then 3 stars...

What a gem of a place! - Very Venitian,small and friendly. Breakfast was offred at a nearby Theatre cafe, some 8 minute walk. Lovely choice of both sweet and savoury croissants and toasted sandwiches, plus fresh tea and coffee. Ca' dell Arte is situated close to Accademia bridge and well located for exploring Venice in all its beauty.

Fantastic hotel. In the heart of all the best places to visit. We were blown away with our room and the facilities. Exceptionally cleaned and very comfortable. Only downside is having to walk to get breakfast which we didn't take advantage of. Would highly recommend

Avoid this hotel. This hotel is a fraud. I booked 2 nights for an apartment but they sold me a small room without toilet and kitchen. They said they would refund but refused my refund claim via **********.

Property itself is fine! Nicely decorated room and halls with vintage furniture; closed in outdoor space to sit and rest. However, I wasn't impressed by the communication by the property and it was rather hard to find the hotel. Every other place we stayed in contacted us prior to our arrival and sent detailed info to find the place; not this one! No answer to phone calls. Contactless check in/no lobby, if it's your thing. You need to read a 15 page booklet (not kidding), to figure everything about property and some forms which I didnt even bother to fill in. Upon our arrival, we found our key taped to the main entrance in an envelope with my name on it (where anyone could have grabbed it) because we arrived after hours (after 4pm or something ridiculous). Also not sure about the security within the property as there was a note in the booklet about not to leave windows AND shutters unlocked. Lastly, breakfast is included but according to the map in the booklet; a 10 minute complicated walk to the breakfast place which didnt sound good in the first place. We didnt feel like treasure hunting and just skipped it. It was a joke honestly! Bottom line is, nice property and grounds with rather romantic but small room with ZERO customer service

I will start with the positives.The hotel is situated in a good location, not far from the water and St Marks square, and is extremely quiet. The hotel staff were friendly and we received complementary breakfast every morning. This breakfast was basic but included a mix of breads with cheese and hams, croissants, and yogurt. It started us off well for the day. I always do a lot of research before booking a hotel, and picked this hotel as from the website and reviews, it appeared the rooms were spacious and unique. I particularly liked how every room was featured and I was looking forward to seeing how our room would be designed. However, when we arrived, our room was in the loft with a sloping ceiling. This meant the room had limited space and also lacked design. This was a real disappointment. We banged our heads on the beams on multiply occasions throughout our stay and had to almost crawl to the mini bar. The room door was also glass so was not sound proof at all. We had disturbed sleep every night with other guests coming and going from their rooms ( some rooms had a keypad which made a buzzing noise when opened), guests in their room ( we could hear the guests in the room next door - they had crying children and also a glass door!), and the staff. This was a special holiday with my boyfriend proposing and we wanted a luxury feel which we definitely did not receive. I also emailed ahead to ask whether the rooms had an iron. I was assured that all rooms had an iron, however our room didn’t and to be honest there was not much space to even iron. I saw two of the other rooms while the maids cleaned and was impressed with the size and also the design. I would recommend this hotel if you could guarantee you didn’t have the loft room. We had a lovely holiday but the room was a real disappointment.