Best Spa Hotel in Wantirna South

We recently stayed here for 4 nights and for the price that you pay isn't the service that you receive. It all started when we tried to find our room after it wasn't explained to us how the ”buildings” work. As we tried to get back into the reception area, we found ourselves in the fire escape as our tag for the escalator didn't work in that area. We finally got ourselves into the room to find it not so clean. On a day trip to Healesville and surrounding area's we were responsible and left the car at an establishment for the night and got an Uber. It wasn't until we needed the room keys and discovered we left the keys in our car. Unfortunately, this ”Hotel” only has 1 set of keys. We called reception (as no one mans this at all) and we were given the incorrect room key as a spare. Another phone call has us sorted for the key only (no more tags for the security access to the doors and escalator). Prior to this the manager stated he would be home when we get home from dinner to let us in. We rang and rang and rang (14 times in total) no answer. We messaged through Facebook and tried every alternate. Still to date no answer. Yes, we made it difficult for ourselves with leaving the keys in the car however what a * show it is to get access without it. The reception line was call forwarded onto the managers mobile phone which was turned off. The rooms don't get serviced (Please make up my room) daily, not enough soap etc left for the length of our stay. Never again!!

With a stay at this vacation home in Melbourne (Wantirna South), you'll be within a 15-minute drive of Monash University and Deakin University. This vacation home is 10.7 mi (17.2 km) from Chadstone Shopping Mall and 8.7 mi (14 km) from Puffing Billy Steam Train.Take in the views from a garden.Free self parking is available onsite.Make yourself comfortable in this air-conditioned vacation home, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private patio. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a desk and a coffee/tea maker.