Sotel Inn (Wenzhou Xincheng Convention and Exhibition Center)

It's totally a show of buyer and seller. The room is the size of a sparrow. It's surrounded by a food area. The environment is a bit noisy. The glass is not soundproof, but these are not the main points. The light in the room only has a switch button, and there is no chandelier installed. Only a small light can be turned on. The room is dark. I called the front desk customer service verbally and asked for help, but there was no reply. I called back but they didn't answer either. It was a perfunctory attitude. Please be cautious if you want to book a hotel.

All negative points, dirty, messy, poor, and very evil. I checked in on the same day and moved out on the same day. The decoration has been around for a long time, and the style is very alternative. The decoration, furniture, lamps, and the layout of the third floor are all very strange. I couldn't find the house number on the third floor during the day, and I didn't dare to walk up the stairs at night. See the pictures below. This is the strangest hotel I have ever encountered. It is said to be exotic, but I don't know which unit designed this exoticism. The most important point is that there are strange noises in the bathroom, such as people's breathing. I didn't dare to turn off the lights to sleep all night. See all the pictures below for yourself, from the outer door to the elevator, the layout of the third floor to the room. The ceiling of the room is slanted, the TV is also slanted, and the shape of the lamp is even stranger. I didn't dare to sleep until six o'clock in the morning. I immediately reported all the problems to the platform. I hope everyone will be cautious

There is an ant nest at the head of the bed, can you believe it?

The hygiene is hard to describe. There are stains on the toilet, yellow dirt on the pillow, the hotel does not provide disposable toothbrushes and toothpaste, the floor is also broken, and the most disgusting thing is that there is a condom at the head of the bed... It is extremely scary, avoid thunder, avoid thunder

There was plenty of sunlight and the cleaning lady was very nice, but there were cockroaches in the room.

I didn't check in successfully. I can't comment on the indoor environment since I haven't seen it. I will only comment on the service. I'm on a business trip for work, and I travel all over Zhejiang Province except for weekends. This is the first and only time I've encountered such an arrogant hotel. When I checked in at the store, the waiter said that he couldn't find the order and I had to pay to find the order before I could refund. I communicated with the waiter many times and contacted the person in charge to find the order, but he was unwilling. The person in charge came and found that it was his own people who couldn't find it, and he didn't apologize to me. He also tried his best to protect the employees and didn't admit his fault. When I asked the waiter to apologize to me, he didn't make any statement. Later, he had a very bad attitude and said that if he wanted to stay, he could stay, and if he didn't want to stay, he could get out. I admit that I was in a hurry at the time and my attitude was not good, so we had an argument. I chose to cancel the order and didn't agree to the check-out fee after leaving the store. The platform still didn't refund after 1 and a half hours of communication, which resulted in me being unable to book a room again through the company platform after 11 o'clock in the evening. If you stay here, please be careful. My comments are for reference only. I am a liar. First, they don't understand the basic operating procedures and are unprofessional. Second, when faced with customer questions, they don't try to find a way to solve them, but say it doesn't matter who you ask. This is a society ruled by law, not an illegal area. Third, the person in charge kept approaching me and threatened me during the argument with me. I kicked over the small trash can at the elevator door in my excitement. The boss wanted to call someone to retaliate against me and wouldn't let me leave by elevator. When I walked down the stairs outside the first floor, the person in charge threw objects from a high altitude and hit me. It was too dark and I didn't know what it was. If you feel safe, you can stay at this kind of hotel. If you are dissatisfied with the hotel, you can retrieve the hotel video of that day (I also have the audio). We can ask the Consumer Association, the Industry and Commerce Bureau, and the police to intervene and deal with it.

Basically very satisfied, will stay here again next time

The room type is very good. Environment: very good. Hygiene: very clean. Very convenient.