YHA Whitby

It was great all around, no complaints

great！

This YHA is in the most fabulous location, right by the abbey at the top of the 199 steps. It’s a bit spooky getting to and from in the dark but I quite liked that. In the day time there are fab views over whitby. The outside of the building is spectacular, the inside not quite so much. The double height landing with stained glass windows and the staircase is stunning but there’s quite a bit of the place could do with a bit of TLC. The dorm I was in was perfectly fine and even had an en suite loo, the shower was just next door (I think I might have been in the best positioned dorm as I didn’t see many other shower rooms as I was looking round the building). The bed was clean and comfy. There was very little storage in the rooms though. When I arrived the guy on reception was very friendly and helpful, he was when I came back in later too. It was a bit disappointing that the bar was shut at 9pm on a Friday night. I didn’t get chance to give the cafe a try so can’t comment on that. I managed to park my car in the little carpark outside, there aren’t too many spaces though, I think I got the last one. Other than the small points mentioned above, this is a great place to stay in Whitby and I would stay again.

Spur of the moment booking. Day out turned into a night stay. Saw this online, had a walk up and booked direct. The gentleman on reception was brilliant. The room were clean tidy. Spot on . Bed comfortable. It has everything ya would need. Cafe for food and a bar. The location were fantastic. I would recommend this to anyone.

Absolutely blown away by the beauty of this building, the location and grounds. A couple of friends were staying elsewhere in whitby and were also wowed and made plans to stay here next time! So much space to relax, read, play games or watch TV. Fab self catering and the views are insane! Breakfast staff were super helpful and lovely. All round an absolutely amazing weekend getaway, planning to return with my partner ASAP!

What a fabulous hotel right in centre of the Abbey with free parking and great views plus a cafe with great food and drink at reasonable prices and great views lovely gardens to walk around and view of the Abbey lots of space inside with tv and lounge games and more friendly reception and staff our room was on 2nd floor with a single and bunk beds with sockets and lights white bedding and comfortable pillow a little seat and mirror close hooks private bathroom with shower a great view from windows and a lift to all floors which is brilliant.we will be back what a wonderful place

YHA Whitby's location is stunning - right by the 199 steps, St Mary's Church, the Abbey and with beautiful views across the river and town. It's a beautiful historic building with an absolutely lovely private garden. The table football was also much enjoyed! Abbey entry is free for hostel guests which was a bonus. However, it feels like it is coasting on its location and exterior, and was a disappointment compared with other YHA hostels. Firstly check-in is 3-10pm, despite the YHA website saying it's 24hrs (hopefully they will update this). There's also not a 24hr reception, again contrary to the YHA website. There's a sign directing you to the cafe out of these hours, but it was a big contrast to other hostels where there's usually someone around to ask for info, provide key for the luggage room, answer qs and deal with any issues even if you can't check in yet. Definitely not a warm welcome. The room was decent but the shower leaked all over the floor - a sign said to leave the showerhead pointing down to avoid floods, but the bath tap stuck out so much this meant you couldn't get under it and the mixer tap was awkward. I doubt that any of the management have tried showering in it. The bathroom is looking tired. No binliners in bins, and no storage in rooms either (they have changed completely from the TripAdvisor photos which are from 2016!!) Loud music from the kitchen underneath us at 730am on Monday morning. Overall, the hostel could do with some TLC - and will need it if features like the beautiful conservatory, where grass is now growing through the glass panes, are to last. The cafe is haphazard and the breakfasts a shambles - no trays, cutlery running out, coffee running out, juice running out (and not being speedily replaced as happens elsewhere), bits being left off the toast machine so the toast falls on the floor, etc. They seemed to only cook 4 eggs at a time and have no queuing system so we had to wait a long while for cooked breakfasts while others came straight in and were served immediately. Some staff were friendly but others were completely uninterested. We wanted to mention these issues quietly to reception as we left, but guess what... shutters up again and no one around.