Maison Saint Charles hotel I would say one of the worst hotels on my list that I have ever stayed! Starting with the receptionist as we were checking in, no smile, very unfriendly, unhelpful, rude and she looks like she did not want to be there at all! We had to sign a piece of paper stating that we have to pay any damages to the room. We have been all over the world and we have never signed an agreement like this. Our room is in 323, on the third floor. Its spacious, with a large bed and comfortable. Furnitures are old and scratched and we made sure we noted everything. One of the lamp did not work as well as the safety deposit box. A guy came and tried to fix the safe but couldn't do it. He never came back and fix the lamp. Everytime you have a shower the floor gets flooded! Whoever designed the shower is a 'genius' The sink also drains very slowly. Sounds like a plumbing problem that's not resolved, reading by the reviews. No tea or coffee making facilities in the room, You have to go to the reception to get tea, coffee and water. There is a big barrel for the hot and cold water and when that gets empty, too bad because they do not replenish it till the next day. On more than two occasions I reminded the staff about the empty water . Daily service is not part of the routine here. You have to tell the reception if you want your room clean or linen changed the day before. What kind of a hotel is this? There is no way I would recommend this hotel to any of my friends or relatives.