Hotels near New England Air Museum in Windsor Locks

Very sad representation of sheraton. Got a room, got in. Unpacked. After some time went to heat some water for tea and the cold water leveler did not work. It was NOT attached to the whole faucet. That means its only scorching hot water for face and hand washing and nothing else. No tea no water. I called to the front desk. The young lady said ” oh yeah, its not broken you just have to wiggle it the right way”. I said sure hung up amd went to wiggle it some. After carefully playing with the cold water leveler bending down under the sink to try to see whats really up I decided thats not ok. I went back to calling front desk again. Nobody picked up. I called again. Finally a nice gentleman picks up. I explain the whole sotry again from the start he says he will send a maintanance man to check. 10-15 minutes passes, nobody comes. Im tired, hungry, dirty, cranky so is my travel buddy. I grab my keycard. I go downstairs. I meet that nice gentleman and explain the issue and ask for a new room. He gives me the new room card. I go up, start repacking my suitcases to move. Mid packing maintanance man shows up, suprised there is an issue. He grabs the leveler and says ” oh ok, its broken” no sh*t. We move to new room. Smells nasty, like somebody was smoking in it for the past week 24/7. I let it go. I turn the water on and the cold water was not cold it was at best luke warm...yes i had to drink it as there were no stores around so had to make do with what i had. The sheets were nasty, please take a look at the ”comforter/blanket” it will speak for itself. Sheraton aint the same.. pitty

Overall good, very close to the airport, breakfast service is very long, service starts at 4 in the morning, breakfast is also very good, WiFi is better, speed is fast, there is airport shuttle service, there are gas stations around, restaurants, more convenient

Check in at night is very fast; the room is large and has an outdoor balcony, very quiet; the most important thing is to have a free shuttle bus to the airport, make a reservation when you check in, very convenient!

Spent an overnight in this fabulous, luxury hotel with all the elegant amenities one would expect in an expensive New York hotel. World class art in the lobby made the entrance to the hotel an eye-popping beginning to stay. Room was exceptionally comfortable and noise free in spite of being downtown and on a corner. Bed linens were impeccable and soft, bathtub was big enough for two, staff were kind and friendly. The Artisan Restaurant downstairs in the hotel for dinner was exceptional and Delmar breakfast was served there in the morning which was a delight. I would highly recommend this venue to anyone wanting a resort like experience without having to travel far to achieve the Zen like feeling!

We stayed here for 2 nights while in town for a Gymnastics competition for our kids. There was a snowstorm coming and we didn't want to worry about driving. The lobby is very inviting, clean and nicely decorated. Check-in was smooth. Our room was clean and comfortable. The beds were very comfortable and the bathroom was very clean. The walls seemed to be well insulated because we couldn't hear our neighbors at all. The pool/hot tub area, while pretty small, was still nice and fun. It did get crowded quick our second day so it could get a bit (covid) uncomfortable. The lobby/breakfast area was nice, the food was good and the coffee very good! That was a really nice feature given the snow storm, that we didn't have to venture out for a nice breakfast. Both continental and made to order. Our server the second day was awesome. We had been incorrectly charged the day before and though we only casually mentioned it to him, he talked to the manager and credited us back without asking. The only negative feedback was that the pool ran out of towels because the hotel was very busy. There were several events in the area so the staff was very busy. Also, there were no USB ports in the room for charging devices, only regular plugs. also not the most up to date smart TV. When I asked about this, one of the employees said that Hilton renovates every 20 years and they were just on the cusp, so they are due for some upgrades. One other thing, in consideration for it not being recently renovated, the rate per night was expensive for staying in Springfield. I think this was due to the large number of events going on in the area, but it was overpriced in my opinion. Overall though we were very happy.

With a stay at MGM Springfield, you'll be centrally located in Springfield, within a 10-minute walk of MassMutual Center and Naismith Memorial Basketball Hall of Fame. This upscale hotel is 0.6 mi (1 km) from Paramount Theater and 1.1 mi (1.7 km) from Springfield Armory.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a seasonal outdoor pool and a sportsbook. This hotel also features gift shops/newsstands, a ballroom, and a vending machine.Enjoy American cuisine at TAP Sports Bar, one of the hotel's many dining establishments, which include 8 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 5 bars/lounges. Cooked-to-order breakfasts are available for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Springfield? This hotel has 10646 square feet (989 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 240 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

I stayed overnight with my son who had to take a very early flight at Bradley on the following morning. The location is excellent for getting to the airport. Now for pros and cons. This staff was friendly and helpful and breakfast was good. There really aren’t a lot brand new hotels from which to choose in the area, and this hotel may be the best of the local group. Maybe the Sheraton at the airport is tops but it’s more expensive. There are many separate two floor buildings in this complex but no elevators to the second floor. Breakfast is served in the front building where you check in, which could be a distance from your unit. We were fine with that. Our one bedroom with a living room and small kitchen unit, room 4109, was clean and spacious. The only negatives for our room was one, that the AC system struggled to lower the temperature and kept constantly running. And second, some “store mode” icon kept appearing on the LR TV, which advertised features of the set, like 4K, UHD, etc. It would disappear when you press a button on the remote, but would re-appear shortly thereafter. Like the Chinese water torture, it got to us after a while, so we had to move into the bedroom and watch TV on a second set. That’s about it, and if in the area, I’d stay here again.

I was a little nervous about staying here after reading some of the reviews. The hotel is conveniently located right off Route 91. When I went to check in, I was told my room was not ready. I gave the desk clerk my phone number to let me know when room was ready. I did not receive a call but I returned about 2 hours later and my room was ready. I received a small bag with snacks and one bottle of water for being a Marriott Bonvoy member. The room was large with a king size bed, loveseat, and desk with a chair. There was a huge empty area in the room with a floor lamp that could have used a nice easy chair. The bathroom door was a barn door that did not close completely. The pool was a nice size with plenty of lounge chairs. The hotel seemed booked but the pool area was never crowded during our stay. The buffet breakfast was the usual items. I requested a list of area restaurants from the front desk. The listing was 2 pages long and the majority of the places were within a 5 mile radius of the hotel. I received my bill via email on the day I was leaving. I was charged the incorrect amount. I stopped at the front desk and the clerk stated the wrong rate was removed. She was able to correct bill immediately.

I am on the fence about whether to give two or three stars but there is no 2.5 star option so here we go: Pros: the location is walking distance to a variety of restaurants and shopping venues. The hotel is away from the highway so one hears no traffic at night. The lobby and the front desk staff are very nice- one reception person, (perhaps named Tasha?) was professional, friendly and went out of her way to recognize me as a Hilton Honors member. The breakfast is nice. Cons: other than the lobby, the side entrances to the hotel needed more janitorial attention, the glass on the exit door was smeared with fingerprints and handprints throughout my stay. Immediately outside the entrance nearest the shopping center, a trash can stood next to the door. It was stuffed with garbage to overflowing with cans and wrappers having fallen to the sidewalk. This remained so for two days. The hotel appears to rent rooms to work crews of young laborers- at least that’s my guess; either that, or it’s a social service program of some kind. While they were on the whole quiet, there was a tendency to “loiter” at night, drinking in the parking lot and wandering around the perimeter of the building with no apparent aim. I was nervous about parking my car because upon arriving at night, I encountered these clutches of guys in darkened areas of the parking lot, a couple of whom were guzzling from what looked like a vodka bottle, others were leaning into the windows of visiting cars, sitting in the grass etc. The hotel should have some security rounds to help keep things in order in the parking lot so that arriving guests are not nervous about possible crime. If these are work crews, I appreciate that and after all, at least they are working. There just needs to be rules for comportment and the enforcement thereof. While my room was large and the bathroom was especially generous with a large walk-in shower, there was no overhead light operating on entry so I had to wedge the room door open with my duffle bag, to allow light from the hall to enter the room so I could find a lamp and have light. After encountering the loitering in the parking lot, the experience of entering a dark room with no functioning light in the hallway only added to my reservations. The place is ok and I would consider staying again if some tweaks could be made.

Check in was simple and hotel was clean and ready for us. Complimentary ”Grab and Go” breakfast was convenient.