889 Reviews
Jue Vu Hotel
South Area Xi'an|0.68km from Chang’an University(Xiaozhai Campus)
Latest booking 11 hrs ago
The most satisfying thing about my visit to Xi'an this time is the hotel. When we made a reservation on Ctrip, a housekeeper helped us with our luggage when we got off the bus. After check-in, he sent us to our room. Since the room was not so tight, he also upgraded our room for us. He proactively added WeChat for easy contact. Because we had a baby with us, we had many needs. We helped deliver hot milk, there were fruits and cookies in the room, and we also asked for clothes drying services. Every hotel staff member will take the initiative to say hello when they see us. The customer service staff at the front desk will always respond to our requests. When we need help, the housekeeping staff will also arrive at the room quickly. For an impatient person like me, this is really satisfying. . The tour group will leave at 7 o'clock the next day. We ate some breakfast in a hurry and brought some with us. My daughter doesn't like the food in the scenic spot, so she relies on the various breads and milk brought by the hotel to fill her stomach. Later I found out that breakfast was only available for dine-in and no takeout. It was very hard and tiring to join the group. The housekeeper prepared a foot bath, which was very considerate. On the day of check-out, the flight was at 7 a.m., and we set off at 5 a.m. The hotel also prepared a packed breakfast, including milk, yogurt, orange juice, bread sandwiches and fruits, which was much better than airplane food. The butler brother also helped call a car. Please @ the butler brother Hao Ping here. Please give him a raise hahaha~ Finally, a few comments. The name of the hotel is ”Jue Yue Fu” and it is located next to the Xi'an Conservatory of Music. It must have something to do with music, but the music buttons in the hotel always have no sound. Secondly, the hotel's laundry service is relatively expensive compared to what we had in Changsha. The hotel I stayed in was reasonably priced but had free laundry and drying services. Thirdly, the carpet in the room was not suitable for walking barefoot. I often stepped on it and felt a tingling sensation on the bottom of my foot. I couldn’t see anything there, and one day it even got pricked. When it comes to the index finger, the small spines will reflect light but cannot be captured in photos. I think this should be paid attention to. Above, I hope the hotel will get better and better, and I will stay there next time I come to Xi'an ~
Outstanding
1789 Reviews