On the return trip due to the epidemic, I avoided Changsha and chose this hotel. When I arrived at the hotel, the front desk told us about the nearby attractions worth visiting, which was very considerate! After returning to the hotel after dinner, I found that the wheel on the bedside was broken. I called the front desk. A staff member came up to check and notified the repairman to repair it. I thought that only one wheel was broken. When it broke, the master went to get the wheels and repaired them again. He didn't have any impatience during the whole process. After the repairs, he helped to make the bed together! In the morning, the staff also reminded us that adding a little chili would make it more delicious! The service experienced during the whole process is very good! The only shortcoming is that the hotel's carpets have some cigarette holes in the carpets because residents can smoke, which affects the overall hygiene!
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