First I was mad when ********** would not add a additonal nights stay to my existing 2 I had purchased. I had to do it manually online when they would not help over the phone. When I arrived at the hotel now I had to unload my stuff in the room, then pack back up and bring my stuff back after check in time to check in a 2nd time.
Then they called me on my 2nd stay to ask if I can upgrade to a suite. The suite had 1 king bed. I reserved 2 beds for me and a friend staying here for the weekend for a reason. I asked for a roll out bed, they said they are not available. What it seems is this hotel cancelled my room, booked the 2 bed room to someone else. Now my friend had to get his own hotel and stay over an hour away.
Day 3, I show up in a rush to try and use the bathroom in my room and the key card doesnt work. I had to go to the front desk 3 times until they got it right. Their program said my reservation expired.
Due to all the hassels this hotel caused me, I cannot ever recommend it. It was also extremely overpriced.