Xiamimama
February 4, 2024
1. After arriving at the hotel, the reception method was not informed, and the parking lot was unattended.
2. After arriving in the room, no one told me how to turn on the lights, and I couldn't find the main switch.
3. The child's bed is unclean, with hair and unknown particles on it. The bath towels delivered had blood stains, which obviously did not meet the hotel's service standards.
4. Since it is not convenient to communicate in the mountains, you should ask the guests clearly about their actual needs when checking in, and put the room service process in advance to avoid unnecessary trouble. Too much waiting time wasted!
5. The housekeeper should ask the guests about their specific needs before checking in and make preparations for supporting services in advance.
6. When booking, I saw that the hotel had floor heating facilities, but I didn't actually find it. I don't know if it is really there. I just didn't tell you how to use it.
I thought that the service standard of the best hotel in Sanqingshan should be higher, but to be honest this time I was a bit disappointed... I didn't go to the scenic spots, and it was really not suitable to go there when it rained in winter!
Breakfast: relatively ordinary, not suitable for this room rate.
Original TextTranslation provided by Google