Anonymous User
October 5, 2021
I have stayed on the Silk Road before, this time I chose this hotel to go to Guanyin Dharma Realm. The newly opened evaluation is also good and I have great expectations, but I was very disappointed after staying there. There are several points:
First of all, the concierge department helped us with luggage from the time I got off the bus, but after we drove the battery car to the outside of the room, we didn’t care about us anymore. I pushed the yard by myself and didn’t inform that there was no elevator. I took my luggage and walked up the stairs. The service of a five-diamond hotel.
Secondly, in the restaurant, the hotel launched a room-delivery package. There was a Jiugongge vegetarian meal for two for dinner. When we checked in, the front desk specially booked us to eat at 6pm. We sat in the restaurant ten minutes in advance, and no one asked. Five or six waiters walked around and looked in a hurry and didn’t know what they were doing. Later, we called three times before someone came over. We didn’t even know that we had a reservation. After telling us, we waited for half an hour and didn’t serve food. I came to a few tables to pay for the food, and waited for another 20 minutes. The next order has already been served. We didn’t move. The waiter just kept calming down, and waited for an hour, eating a few tables of set meal just like us. I have waited for more than an hour one after another, and I deeply feel the discrimination. I don’t know that such a big hotel restaurant can be messed up after receiving ten tables. It’s too bad to use such an immature hotel interior to send guests. Got it!
The last is the guest room. I stayed in the room for a short time that night, but I also vaguely smelled the smell of the sewer. I didn’t pay much attention to it. I slept all night and felt that I was awakened by the smell. The whole room has a public toilet. I wanted to open the window for ventilation and then use the toilet, but I found that the window was like a decoration and could not be opened at all. At that time, I was in a hurry and could only endure the odor and use the toilet. The experience was really bad, a hotel with such a glamorous appearance. , Can the toilet and sewer be unable to deal with it? And the water pressure is also very small, and the whole thing is just nothing!
I don’t know if hotels that are not perfect in every way are opened in a hurry to catch up with the wave of people on the National Day?
Original TextTranslation provided by Google