Primestay Self Check-in Hotel Altstetten

Ok Hotel i bit from the train station i Zurich but you can easily go there by tram. Good price and the self check in works good but it was a little bit hard to lock and unlock the door.

It was one of the worst stays I ever had. We arrived during the self check in times and got the door codes in advance. When we opened the box, the key was missing. We tried to call the service Hotline several times at 8 o clock (during service times) nobody picked up. After half an hour, somebody called back, giving us the code from another box to finally get in. When we arrived at the roomwe had to recognize a smell from smoke in the room everywhere. We ordered two single beds and got an queen bed instead. The community rooms (kitchen, toilet, rooptop) were in a very bad stahpe. It was smelling everywhere, ashtrays full of cigarretes, and the furniture and cupboards were broken. Please don't belive the pictures, I have stayed in a lot of hostels and group dorms and have never seen something like that. We tried to reach the holtine during the day and wrote a lot of emails. No reply, nothing. I am so disappointed that something like this is still listed on ********** and must decide next time using this Plattform instead others. It was so worse that we leaved the place and stayed at a friends place.

It was easy to check in and a good price for a quite big room. It was quite far from the city center but you can easy take the tram.