Posted on Jun 24, 2026
Anonymous UserThe stay was great. The staff delivered a complimentary slice of cake as the check in date coincided with my hubby’s birthday. Very nice and sweet of the reception staff.
All guests received warm chocolate cookies too. Just nice to have them for supper or snack😊
Facilities were good too though we didn’t use it.
Buffet Breakfast was good but we didn’t try all the food as there were just too much food to try.. room amenities were basic and good and room was spacious.
Overall stay was good. Will consider coming back due to their great service.
Location is also quite near to JB Sentral about 10-15 minutes walk.
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Price per night from:PLN 323
Posted on Mar 14, 2026|Superior Family Room
Guest UserPositive Feedback
1. Location was superb, easy access to the mall.
2. Room is fully equipped with induction hob, microwave, fridge, kettle, dining plates, utensils, mugs, iron and iron board .
3. Room is spacious, bedroom, living room and dining room.
Negative Feedback:
1. Staff at the counter should be trained with customer service. No greetings nor smile during check-in.
2. Toilet has very bad smell. The edge of the shower room is slimy, probably not cleaned properly.
3 Deodorants were supplied in both the toilet as well as the bedroom but unfortunately all of them were empty (see pictures)
5. Toilet ventilation vent is dusty and drop of dusts occasionally fell onto us or the wash basin.
6. The iron provided isn’t safe for use as wires are exposed which is a SAFETY HAZARD (see picture). Someone might get electrocuted.
7. TV was provided but no ‘Live TV’ available as it always showed ‘No Signal’ (see picture).
8. ‘House Rules’ indicate ‘No eating and drinking in the room’ but the room is fully equipped with the dining cutleries/utensils and cooking equipment (see picture). So, is eating and drinking allowed?
9. In the bedroom, there is this thing hanging directly above the bed. Not sure what it is but, to me, it’s of no use.
We will definitely stay here again because of the location and the spacious room. If the negative feedback can be addressed, it would be a bonus.
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Price per night from:PLN 120
Posted on Jun 21, 2026
Guest UserHotel was in a nice location, quiet and peaceful. Amenities were well maintained, but I hope the swimming pool could glass panel could be better maintained. It looks “mouldy” and dirty. Also, the shower door inside the common toilet in the suite I was staying in on the 21st floor would not fully open. The location of the towel rails needs to be changed to avoid any major accidents like the door shattering
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Price per night from:PLN 333
Posted on Apr 2, 2026|Deluxe Twin Room
HappySoulThe outlook of the hotel looks great but the inside the room not so favorable.
There was blood stain on bedsheet, and aircon one moment warm, one moment super cold … not sure what to think of it 🥲
The bed, not so comfortable to sleep on and very low level, for elderly not really good for them
Room size is small and a little squeeze for 2 persons. The bathroom lights are too dim
Breakfast wise, not so fantastic. Would recommend eat out since near by have many eatery options
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Price per night from:PLN 252
Posted on Jan 13, 2026|Premium Suite East
Candace KThe gym, though small, was well-equipped with towels and bottled water. The kids' play area clearly hadn't been tidied up after use, and no one seemed to be cleaning it. It was also incredibly hot in there, with no AC remote in sight. As for the breakfast buffet, it had everything you'd expect, but the only downside was the lack of staff to seat or guide guests. On our first morning, we had to stand next to other tables and wait for a spot to open up 😅. Our room had a QR code for requests, and when we used it, staff were very quick to help with any issues. The only minor flaw was some dust in the room; I actually felt a bit itchy the first night. We were in the East Wing, which honestly felt more like a serviced apartment than a hotel, yet they didn't even provide dish soap 😅😅.
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Price per night from:PLN 201
Posted on May 26, 2026
Guest UserWe stayed for 6 days and 5 nights, and we really enjoyed our stay here. The place is very comfortable, clean, and accessible to everything, which is why we chose it. The team was also very responsive whenever we had questions, even in the middle of the night. They were very accommodating and kind to their guests.
All in all, it’s truly an excellent place to stay — not just for couples, but also for families with kids because they have lots of amenities that everyone can enjoy.
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Price per night from:PLN 115
Posted on Jun 8, 2026|Deluxe Twin Room, Deluxe Guest Room, 2 Twin, Balcony
Guest UserParking space is near to hotel and hotel do provide EV charger with fees. Breakfast is delicious with variant food served. Only one thing is about the receptionist forgot to key our car plate number for us to get free parking. We almost want to pay rm98 for the overnight parking fees.
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Price per night from:PLN 325
Posted on Oct 28, 2025
TentenAmaiodin
The unit is spacious, clean and comfortable. The bed is bouncy and we slept well. The place also comes with useful amenities like a fridge, electric stove, oven, iron and hair dryer. However, there is no water dispenser or water filter provided. Basic utensils such as plates, spoons and bread knives are available, but there are no forks, bowls or other cooking tools, so you may need to bring your own or purchase separately if you plan to cook.
The downside was the check-in experience. We were only given the access card without the bedroom key, and ended up stuck outside for almost an hour trying to figure out how to enter. The owner’s response was quite late, which made the situation frustrating. The TV in the room was also not functioning. On the positive side, the owner did allow a late check-out at 1pm.
Overall, the stay was comfortable after settling in, but the initial access issue and late response affected the first impression.
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Price per night from:PLN 194
Posted on May 31, 2026|Queen Room No Window
Guest UserAbit had a bad trip for this time as water heater dont have hot water... The hairDryer spoil i cant even blow dry my hair.
Hopefully can check everything ok before pass key to tourists as this is my 2nd time visit hope is not the last time.
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Price per night from:PLN 75
Posted on Jul 10, 2026
Theodore QWonderful hotel near to Johor Bahru Customs. The rooms size is very good and the bathroom shower is excellent. The staff were very polite and helpful. The swimming pool and children’s pool is very nice. The Gym size is good too. The breakfast spread is excellent. The hotel is linked to SKS shopping mall.
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Price per night from:PLN 588