Pet Friendly Hotels in Hong Kong, China

This was my first stay at a Mandarin Oriental, and I chose their historic birthplace. The hotel's location is excellent, right outside Central Station. Just find Harry Winston, and you've found the Mandarin Oriental. The standard rooms are already luxurious and elegant. Outside the window is Chater Road, bustling with luxury boutiques. The warm yellow reflections off the wooden furniture made me feel like I'd stepped back into the golden age of the last century – a beautiful reflection of economic prosperity, yet never loud or ostentatious. Even with evening turndown service, a good hotel is incredibly thoughtful. They prepared bookmarks, bedtime tea, and essential oils, and all amenities were replenished. The room also came with small items branded with the Mandarin Oriental HK logo, such as leather coasters, cable organizers, luggage stickers, and lens cleaning cloths. I asked the front desk, and they confirmed I could take them all (currently, Mandarin Oriental doesn't offer small-sized toiletries, only a small body lotion, which I loved the scent of, so I requested extra). The hotel's 'hidden drawer' is very practical. You just write your request on a piece of paper, place it in the tray in the drawer, and ring the bell. Whether it's for laundry or amenity replenishment, you don't even need to make a phone call – perfect for introverts! Every detail of my stay here was meticulously taken care of. Despite being on a busy street, the soundproofing was excellent, and the temperature and humidity were maintained at a very comfortable level, allowing me to get refreshing sleep during a busy trip. The breakfast selection is quite rich, with semi-buffet and full-buffet options available at different restaurants. For tourists, I'd recommend the full buffet as it offers a wider variety of dishes, including both hot and cold options, and you can also order à la carte desserts like pancakes. Before leaving, I bought some rose jam and a fan, officially becoming a fan of MO.

Our stay was almost excellent. The hotel property is beautifully maintained, offers picturesque views, and provides ample access to a variety of water activities, which we greatly appreciated. However, one aspect that impacted our enjoyment was the swimming pool's limited operating hours. With sessions only from 9:00-11:45 AM and 1:00-6:00 PM, it was unfortunately not possible to enjoy an early morning swim before breakfast or a late afternoon swim. This schedule does not accommodate the common preference, especially in warmer climates, for swimming when the sun is less intense, such as before 9:00 AM or after 6:00 PM. That noted, the hotel staff were consistently courteous and professional. Furthermore, the breakfast service was outstanding, featuring an extensive selection of delicious and expertly prepared dishes. In summary, while the pool hours were a significant drawback, the overall quality of the accommodations, dining, and service was commendable.

Pros: 1. **Upgrade**: Upon check-in, they proactively upgraded us to a classic suite. I suspect this was a thoughtful gesture, as their standard rooms are quite small, and the staff probably noticed our family of three had a lot of luggage. 2. **Convenient Location**: The hotel is very well-located for exploring. There are famous restaurants nearby, such as Australia Dairy Company and Mak Man Kee Noodle Shop (Michelin-rated). The hotel provides a food map at check-in. Temple Street Night Market is within walking distance, and there are several seafood stalls nearby selling live mantis shrimp, crabs, and razor clams. We didn't get a chance to try them this time, so I can't comment on the taste. It's also a pleasant walk to Tsim Sha Tsui and Victoria Harbour during the day. 3. **On-site Dining**: The hotel itself has a rich variety of dining options within its food street. 4. **Airport Shuttle**: The A21 airport bus is very convenient. It costs around HKD 30 (half-price for children) and you can get off at Ning Po Street, then it's a five-minute walk to the hotel. Payments can be made via WeChat Pay, Alipay, or credit card. Each person needs to scan their own QR code; you can't use one for multiple people. Make sure to prepare your payment beforehand, or you might get a scolding if you're too slow, and they don't give change. Cons: 1. **Aging Facilities in Suite**: The hotel is older, though it was renovated around 2018. While the room was clean, the facilities felt a bit dated. The most inconvenient part of the suite (room 725, for reference) was having to shower in the bathtub, as there was no separate shower stall. Moreover, the drainage was severely clogged and very slow. It started backing up the moment we turned on the water, not just halfway through the shower. By the end, the water would reach ankle-deep, which was quite exaggerated. I didn't complain because I felt it was due to the old building structure, and I doubted staff could fix it immediately. 2. **Restaurant Experience (Yat Tung Heen)**: One of the reasons we chose this hotel was the convenience of dining at Yat Tung Heen (a Michelin-starred restaurant). However, I personally found the roast meats and dim sum to be rather ordinary. If you consider yourself a connoisseur of roast meats and Hong Kong-style dim sum, you might want to skip it. The dining environment was pleasant, though. Furthermore, we booked for Monday lunch at 11 AM, not during a busy weekend, but by 12 PM, the manager came to ask if we wanted to order anything else because 'there were other guests waiting.' This was very impolite. If a customer declines extra orders, there's no need to add that last part; they might even appreciate the offer more. This incident further solidified my impression that customer service in Hong Kong can be lacking. After his question, I felt rushed and the rest of the meal was very tense.

Location is excellent. Just next to the Jordan MTR B1 lift exit. So if you have heavy luggage you don't need to use the MTR stairs. Jordan station is on the Tsuen Wan red line and is closed to the city Central tourist precint. This is not a normal hotel but a converted 11th floor flat with very basic accommodation and toilet/shower facilities. Entrance is through the New Lucky House building. Hot and cold water dispenser is available at the reception. There is even a shared fridge and microwave available for guests to use. Staff are friendly and helpful.

The main drawbacks were the rather dirty carpet and the somewhat dated room facilities. However, the hotel's location was excellent. It's not far from the subway station and within walking distance of the central business district. Getting to the China-Hong Kong cross-border minibuses was also convenient, just a few hundred meters away. The area was quiet at night with no noise disturbance. With central air conditioning in the rooms, it's an ideal choice for business travelers.

This was our first time in Hong Kong. We were a family of three, and we booked a room with one double bed and one single bed. Although the room was small, it was very clean. The air conditioner wasn't a window unit, so it wasn't noisy and the cooling was quite strong. It was very close to Mong Kok MTR station, making it very convenient to get around. There were also many places to eat nearby. The owner was very nice, and we had no problem communicating in Mandarin throughout the trip. We arrived early and asked the owner if we could leave our luggage at the front desk.

Very optimal location, near to Admiralty station, one stop to Tsim Sha Tsui and one stop to Central. You can get everywhere conveniently by train, bus or tram. There’s many f&b options around - a mix of local and international chains.

Traveling with kids, it was very convenient to get to the hotel from Kowloon MTR station; you just walk through Elements Mall, past the LV store, and you're there. The hotel pool is indeed very beautiful. The mall has Lei Garden and many other great food options, making everything easily accessible. The only negative was that a cleaning lady knocked on our door, then suddenly swiped her card and walked right in to ask us when we were checking out. That was very rude.

The room was spacious, and cleanliness was acceptable. However, there was a musky, slightly pungent smell every time we entered the room. Not sure what caused it– we arrived a day after the typhoon, so that might have been a factor. The hotel is located right next to Ocean Park and is just two stops from Central on the MTR. That said, the transfer between the light green line and the blue line involves a fairly long walk.

This hotel is my go-to for business trips, but this stay was really disappointing. The check-in staff seemed unfamiliar with the hotel's amenities; I asked for a razor since I didn't bring one, and the front desk repeatedly said they didn't have any. It was only after I mentioned having received one on previous stays that the receptionist checked their inventory and confirmed they did. The next day, there was a wedding reception on the same floor, and it got quite noisy early on. I asked the front desk if I could have a late check-out until 1 PM, but they said the rooms were fully booked and could only extend it to 12:30 PM. However, when I checked online, there were even rooms of the same type still available for booking. All this together just shows how dismissive they are of their guests and how much their service quality has declined.