Posted on Apr 6, 2026
Guest User
The hotel itself was fantastic—clean, comfortable, and the staff were friendly and professional. I really enjoyed my stay inside the property.
However, the surrounding area was quite noisy on the weekend nights. There were many drunk people around, shouting and making a lot of noise, which affected the overall experience, especially when trying to rest.
If you’re planning to stay here, I’d recommend requesting a quieter room or being prepared for some weekend nightlife noise.
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Price per night from:£62
Posted on Aug 10, 2025
Yasmineeee
My stay at Peppers was fantastic. The hotel is clean, beautiful, and very comfortable, with a great location. Housekeeping was outstanding and kept everything spotless. My expectations were definitely met with the room.
Only two small negatives: the restaurant downstairs is extremely overpriced, and when I called 40 minutes before check-in to see if I could get my parking pass early, I was told no — I’d need to buy a normal ticket and then the pass at check-in, which felt inconvenient.
Overall, I was really happy and would definitely stay here
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Price per night from:£89
Posted on May 3, 2026|Grand King Room with City View
Rachel KellyVery happy with the service regarding my order for additional services - eg surprise flowers and a birthday cake. All was very well communicated and the execution was exceptional - was a lovely surprise for my partner. Breakfast was also delicious. Thank you Grand for making our stay truely memorable.
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Price per night from:£100
Posted on Nov 17, 2025
Guest UserThe staff were so kind,
there were many great restaurants nearby, and it was really nice to take a walk around the lake area.
I would love to visit again.
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Price per night from:£78
Posted on Sep 8, 2026|Superior Room
Anonymous UserGreat location, great staff. But nothing amazing, felt a little outdated in rooms. Also amenities, mini bar, room service were very basic. Rooms with bathtubs should have bath salts. I know they are planning on opening a sauna/steam/cold plunge, which will definetly make stays more pleasant. Good, but just felt little outdated today with all amazing hotels around. I spend a lot of time in hotels, traveling both for work and pleasure, and I appreciate when hotel rooms have good quality tea, better snacks than just crisps and chocolate, nice bath items etc. For me, it was outdated.
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Price per night from:£94
Posted on Aug 4, 2026|Standard King Room
Guest UserThe service location and food was fantastic. Customer service post stay is appalling. After leaving and paying all residual amounts I receive a bill for 462 Aus Dollars. Now they’re treating to take it from my acc without my permission. This is an appallingly managed hotel. I even waited a week to have my deposits returned which they say was my banks fault. However I received an email saying, after a complaint to IHG, that I had received my deposit that happened a week latter. So despite all the positives I would not recommend this hotel to anyone. If you stay there please be careful.
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Price per night from:£83
Posted on Aug 3, 2026|Executive king Room
Guest UserThe Jacuzzi was good and the accommodated for my children in 1 room. The buffet breakfast had a good continental variety. But the bed was hard but there was a pillow menu to help a little more with comfort.. the sofa in the room was only 2 single seats. And parking was $30 per night and parking lot was a really tight space.
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Price per night from:£86
Posted on Jun 22, 2026
PISETH168Really happy with this hotel. It offered excellent value for money — clean, comfortable, and well-equipped without the price tag of a hotel. The staff were helpful and the location made getting around easy.
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Price per night from:£88
Posted on Nov 18, 2025|Standard Queen Room
Guest User
As I was going to be leaving from the Parklands Train Terminal early in the morning this hotel was perfectly situated for my trip. Although I wasn't at the hotel for very long only about 12hrs overnight it was a good location and the room faced the parking so meant it was quieter as well and didn't get the hot afternoon sun either. I would say though there was no pricelist I could find for the mini-bar, not that I used it was only thinking of grabbing some cold water that was in the fridge. The one thing I wasn't a fan was the spa tub/shower combo. The jets need a serious clean all around them but then even standing in it meant anyone tall as in 6'5” plus may have to bend down. I would think they should rip out the spa tub and put in a nicer rain shower shower stall instead maybe just provide spa tubs in rooms that you can also put a shower stall into.
I'd stay here again mainly for the location as it's also right across the street from the big park area which was fantastic to walk around on a warm evening after dinner at the pub up the street.
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Price per night from:£72
Posted on Mar 1, 2025
Guest User
This is a nice place for families with small children. We stayed at a small budget cabin, which was good but not great. But there are plenty of larger cabins that look very nice.
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Price per night from:£66