Hotels With Pools in North Sumatra, Indonesia

Everything was good, except for one thing: I booked two nights in a smoking room, but on the first night, I was given a non-smoking room. I only got a smoking room on the second night. Also, on the second night, my family and I wanted to use the pool at 7 PM, but we weren't allowed because it was being used for a wedding dinner. Even though the pool is supposed to be an amenity for guests.

Had a great stay at Grand Central Premier Hotel! The room was very big, spacious, clean, and well maintained, which made the stay really comfortable. The facilities and amenities are also great. I especially appreciated the welcome drinks during check-in, a nice touch that made the experience feel more premium. The hotel also has a swimming pool, which is perfect for relaxing after a long day. Location-wise, it’s very strategic. It’s within walking distance to the train station, making it super convenient for getting around. Plus, it’s close to Deli Park Mall, one of the nicest shopping malls in the city, so food and shopping options are easily accessible.

The hotel's location is good, close to the train station and the old post office, which now houses some chic restaurants. The hotel exudes the charm of 1970s luxury. The rooms are large with all the amenities of a 5-star hotel. The pool, however, is frequented by many children and feels more like a public swimming bath. Be prepared to exercise patience at this hotel. You'll wait in line for the elevator, for a table at breakfast, and again at the egg station, all while enduring many restless children. The breakfast buffet isn't just for hotel guests; it's also heavily utilized by local families. Despite these minor inconveniences, the staff is helpful and friendly. Overall, it was a pleasant stay, and I would return if I come back to Medan.

We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.

A dated, but generally nice hotel. Unfortunately, the cleanliness leaves something to be desired, and details and amenities are lacking. However, the accommodation, with its beautiful view, is perfect for Instagram posts. The location is quiet and quite remote. The service is very friendly and attentive, although communication in English was a bit sluggish at times. Overall, a good stay, but the price is too high.

Overall stay is good but the amenities like bath towel is shabby and faded white color, no face towel n small towel. breakfast is really ‘local indonesian’ style . I ordered room service for dinner and its good👍. I am staying at pool terrace and view is superb at night. I love the view.

This is hotel was rebranded from Radisson to aiho .. still good condition... The checkin process also excellent.. within 5 minutes I can go straight way to my room.. the only problem is they only have 2 elevator.. sometimes in of that not functioning due to maintenance service..

The hotel's location is quite convenient, right opposite a Starbucks. However, traffic can be quite congested. The hotel staff were all incredibly friendly and helpful. On a side note, the new spa downstairs is excellent, offering great value for money. If I ever get the chance to visit again, I'd definitely consider staying at this hotel.

Hotel is well appointed and located. Service is acceptable but we had to wait more than half an hour to check in. On top of that, we were not given the 5 twin rooms we booked and confirmed. We had to settle for 1 kingsize bedded room which was not what we asked for but I had to take the room. This is not expected of a 5 star Marriot hotel. We had made our booking through Trip.com nearly 2 months before our travel date so there is no reason why we could not get our 5 twin rooms when it was confirmed by the hotel. I was very upset but could not wait any longer to check in as we were all very tired. The Receptionist said the hotel was very full but not to be impolite, that is not the customer's problem. Your organisation needs to pull up their socks on delivering what was confirmed without making excuses . To make things worse, when we asked for extension of check out to 2pm, we were flatly refused. They did not even offer to extend 1 or 2 rooms to 2pm although we were a group of 5 rooms that stayed 3 nights in your hotel. We all checked out by 11.30am. I wish I could have had nice things to say about the hospitality and thoughtfulness of the hotel policy but sorry, apart from smiling staff, tgere is nothing more complimentary I can say.

We have glued to this hotel for the last 2 or 3 years😀, everything is good, nothing to complain about. From arrival to check out, all staffs are well trained and functioning well. In this 2026, we have done 2 trips to Medan and stayed here + got the same room as I requested. We are coming back on 20 May and hopefully will get the same room too😊😊