Small compact room with modern interior. Comfy bed and well ventilated with mini fan provided. They provided extra bedsheet so that the sofa bed is converted to another single. Big enuf for a teenager to sleep on. Space big enough to open just one huge luggage. Somehow the room feels damp but we just stayed for two nights so did not bother changing rooms. Lots of free parking available. Near Aso milk factory which is a must visit for delicious pastries and snacks.
The hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
The hot spring hotel is close to Hitoyoshi IC and Hitoyoshi Station. There is a fresh food supermarket opposite, which is very convenient. The environment is very good. The Kuma River flows right under the window and it is very close to the Hitoyoshi Castle ruins. The room facilities are old, the bathrobes provided are not cotton, the hotel service staff are enthusiastic and the explanations are clear and concise.
I was looking for a hotel with airport shuttle service.
The shuttle service was only available until 8pm, so if you were catching a night flight you would need to arrange a taxi yourself.
Other services were good.
The hotel is not a fancy one, but the staff members (mostly elderly ladies but one or two of them have very good English) are all very nice. Its award-winning food service is definitely a must-try here, especially the dinner as it comes with sunset view. We were lucky to be arranged a window seat and was able to enjoy the beautiful sunset while eating the delicious kaiseki dinner. Breakfast is also very nice. And because it’s not your typical touristic destination, you are getting a very good value for money.
The hotel is located on the plateau plains, with fresh air and beautiful scenery nearby. However, the location is relatively remote and suitable for self-driving travelers. It is very close to Aso Volcano.
I stayed in the new hotel. Because it had just been renovated, the room was relatively large. The decoration of the room was very new and the layout was simple. The scenery outside the balcony was beautiful. It was a comfortable stay.
The front desk clerk is a foreigner, easy to communicate with and polite. When I asked if there was a room with a private hot spring pool that we could upgrade to, the waiter took the initiative to arrange a family bath for me to enjoy for free during our designated time period. This Very thoughtful.
The buffet dinner and breakfast provided by the hotel were average. The food was not rich in variety and not hot enough. This was the only thing that disappointed us.
The hotel's location is excellent, the rooms are spacious, and the breakfast offers a great variety. The service is superb, and it's very conveniently located. It's probably the most luxurious hotel in the area, complete with indoor and outdoor hot springs!
The resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
Outstanding
3 reviews
9.9/10
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8.8/10
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GGuest UserSmall compact room with modern interior. Comfy bed and well ventilated with mini fan provided. They provided extra bedsheet so that the sofa bed is converted to another single. Big enuf for a teenager to sleep on. Space big enough to open just one huge luggage. Somehow the room feels damp but we just stayed for two nights so did not bother changing rooms. Lots of free parking available. Near Aso milk factory which is a must visit for delicious pastries and snacks.
GGuest UserThe resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
AAllen_WongThe hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
GGuest UserI was looking for a hotel with airport shuttle service.
The shuttle service was only available until 8pm, so if you were catching a night flight you would need to arrange a taxi yourself.
Other services were good.
TTo Eat and To TravelThe hotel is not a fancy one, but the staff members (mostly elderly ladies but one or two of them have very good English) are all very nice. Its award-winning food service is definitely a must-try here, especially the dinner as it comes with sunset view. We were lucky to be arranged a window seat and was able to enjoy the beautiful sunset while eating the delicious kaiseki dinner. Breakfast is also very nice. And because it’s not your typical touristic destination, you are getting a very good value for money.
GGuest UserThe service is very good. I came in advance to inquire about the pick-up information. I received a courier reply via email. The young man at the front desk spoke good English. We stayed in the main building this time. The room was well maintained and had a large balcony corridor. The only regret is that the open-air bath is a mixed bath and can only be used by women from 8 to 10 pm. It would be better if there is a chance to enjoy the beautiful scenery during the day ~
GGuest UserThe hotel is located on the plateau plains, with fresh air and beautiful scenery nearby. However, the location is relatively remote and suitable for self-driving travelers. It is very close to Aso Volcano.
I stayed in the new hotel. Because it had just been renovated, the room was relatively large. The decoration of the room was very new and the layout was simple. The scenery outside the balcony was beautiful. It was a comfortable stay.
The front desk clerk is a foreigner, easy to communicate with and polite. When I asked if there was a room with a private hot spring pool that we could upgrade to, the waiter took the initiative to arrange a family bath for me to enjoy for free during our designated time period. This Very thoughtful.
The buffet dinner and breakfast provided by the hotel were average. The food was not rich in variety and not hot enough. This was the only thing that disappointed us.
SSukipigThe hotel is located on the mountain, the scenery is beautiful, there is a swimming pool, but it is not enough time, there is a hot spring, it is best to drive more convenient, the waiter will only speak Japanese when checking in, but it is polite, most of the hotel guests are Japanese, the breakfast is rich and delicious!
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