The hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
This is a fantastic resort! With the dinner and breakfast package, you practically don't need to leave the hotel for meals. The resort offers a wide range of entertainment facilities, including a swimming pool and a mini lazy river. The onsen (hot springs) are also excellent, with each bath providing a different scenic view. It's conveniently located about 1 km (a 15-minute walk) from Aso Station, making it very easy to get to the volcano crater.
The hot spring hotel is close to Hitoyoshi IC and Hitoyoshi Station. There is a fresh food supermarket opposite, which is very convenient. The environment is very good. The Kuma River flows right under the window and it is very close to the Hitoyoshi Castle ruins. The room facilities are old, the bathrobes provided are not cotton, the hotel service staff are enthusiastic and the explanations are clear and concise.
The room was very spacious and the bathroom and toilet were clean. We could use the large public bath and guests were given free sorbet. They also provided individual transportation to the airport, which was very helpful.
The picturesque scenery and outdoor onsen were delightful. The stay with dinner and breakfast included was absolutely fantastic value for money. Dinner was incredibly generous, and there was a wide variety of options for breakfast too. They even provided fireworks for the kids! My only slight complaint was that the air conditioning wasn't quite cold enough for my liking, but I still managed to sleep comfortably.
The building itself is old, but it has been well-cleaned and kept clean, the restaurant seems to have been renovated, it has a very stylish space, and all the food was delicious.
Above all, the hospitality of the staff was amazing!
We had a comfortable stay.
The adorable cats were also soothing.
As one of the eight sunset views, we were able to see a big, round, beautiful sunset.
This is an inn that I would like to stay at again.
After checking out, they saw us off, and in the rearview mirror I could see them waving goodbye until we were out of sight.
It was a really wonderful hotel ♡
The hotel is located on the plateau plains, with fresh air and beautiful scenery nearby. However, the location is relatively remote and suitable for self-driving travelers. It is very close to Aso Volcano.
I stayed in the new hotel. Because it had just been renovated, the room was relatively large. The decoration of the room was very new and the layout was simple. The scenery outside the balcony was beautiful. It was a comfortable stay.
The front desk clerk is a foreigner, easy to communicate with and polite. When I asked if there was a room with a private hot spring pool that we could upgrade to, the waiter took the initiative to arrange a family bath for me to enjoy for free during our designated time period. This Very thoughtful.
The buffet dinner and breakfast provided by the hotel were average. The food was not rich in variety and not hot enough. This was the only thing that disappointed us.
Hotel and public bath area a bit aged. Good Large room. The 2 hotel onsen area need to drive or walk 5 -10 mins its not very convenient
Very Good
13 reviews
8.3/10
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8,7/10
Very Good
GGuest UserThis is a fantastic resort! With the dinner and breakfast package, you practically don't need to leave the hotel for meals. The resort offers a wide range of entertainment facilities, including a swimming pool and a mini lazy river. The onsen (hot springs) are also excellent, with each bath providing a different scenic view. It's conveniently located about 1 km (a 15-minute walk) from Aso Station, making it very easy to get to the volcano crater.
GGuest UserThe resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
GGuest UserThe room was very spacious and the bathroom and toilet were clean. We could use the large public bath and guests were given free sorbet. They also provided individual transportation to the airport, which was very helpful.
くくまラブThe building itself is old, but it has been well-cleaned and kept clean, the restaurant seems to have been renovated, it has a very stylish space, and all the food was delicious.
Above all, the hospitality of the staff was amazing!
We had a comfortable stay.
The adorable cats were also soothing.
As one of the eight sunset views, we were able to see a big, round, beautiful sunset.
This is an inn that I would like to stay at again.
After checking out, they saw us off, and in the rearview mirror I could see them waving goodbye until we were out of sight.
It was a really wonderful hotel ♡
玲玲靜海The picturesque scenery and outdoor onsen were delightful. The stay with dinner and breakfast included was absolutely fantastic value for money. Dinner was incredibly generous, and there was a wide variety of options for breakfast too. They even provided fireworks for the kids! My only slight complaint was that the air conditioning wasn't quite cold enough for my liking, but I still managed to sleep comfortably.
GGuest UserThe hotel is located on the plateau plains, with fresh air and beautiful scenery nearby. However, the location is relatively remote and suitable for self-driving travelers. It is very close to Aso Volcano.
I stayed in the new hotel. Because it had just been renovated, the room was relatively large. The decoration of the room was very new and the layout was simple. The scenery outside the balcony was beautiful. It was a comfortable stay.
The front desk clerk is a foreigner, easy to communicate with and polite. When I asked if there was a room with a private hot spring pool that we could upgrade to, the waiter took the initiative to arrange a family bath for me to enjoy for free during our designated time period. This Very thoughtful.
The buffet dinner and breakfast provided by the hotel were average. The food was not rich in variety and not hot enough. This was the only thing that disappointed us.
AAllen_WongThe hotel staff were incredibly friendly and polite, with radiant smiles (the kind where even your eyes seem to smile). The front desk staff even came out to greet us when we checked out, offered to take commemorative photos, and helped us drive our car across the street. They greeted us again as we drove away; we truly felt their warmth and hospitality.
The room was also very large (super large for a pure Japanese-style room; I roughly counted over 25 tatami mats in the main space), and the view was fantastic, overlooking a river, with the sound of flowing water (of course, you had to open the window; the soundproofing was quite good).
The onsen (hot spring) is another highlight of the hotel. We took the hotel's free shuttle bus, which runs every 20-30 minutes from the hotel entrance. It takes you to the hotel's open-air onsen, which has five different types, all of which were amazing, though surprisingly few people were using them 😂😂😂 My friends also said it would be a worthwhile experience to stay here again.
SSukipigThe hotel is located on the mountain, the scenery is beautiful, there is a swimming pool, but it is not enough time, there is a hot spring, it is best to drive more convenient, the waiter will only speak Japanese when checking in, but it is polite, most of the hotel guests are Japanese, the breakfast is rich and delicious!
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