Cchet_l91Dinner: Kaiseki Ryori: We stayed for two nights, and the kaiseki dinner on the first night wasn't very good; the taste was mediocre, and some of the pairings just didn't work. The second night, I didn't want sashimi, so I asked the hotel if everything could be cooked, and it turned out to be surprisingly better than the first night. Meanwhile, I saw the people next to us still getting various sashimi dishes.
PPaatBibeeModern Comfort with Exceptional Service.
We recently stayed at this brand new hotel for 3 nights and was thoroughly impressed. As someone who travels frequently and appreciated good design and hospitality, this property hit all the right notes.
The ambience & Room:
The hotel features a clean and medern design.
My room was a decent size-not too small for 2 people-and perfectly maintained.
ิิิิฺ-Modern amenities including a Nespresso machine and a smart TV with Netflix made our stay very comfortable when snowing outside.
-Attentive and consistent housekeeping. The room was refreshed daily with plenty of drinking water provided.
Service:
The staff here are the true stars. They are genuinely friendly, always greeting us with a smile. They went beyond by help to pre-booking a fixed-rate taxi for our airport transfrer, which made our early morning departure stress-free.
Location and Dining:
While the hotel isn't right in the hustle and bustle of the center area, it is within easy walking distance to everything. The subway is just around the corner but we prefer walking for observation. The surrounding area is packed with great local dining options. Plus, the hotel's own restaurant is quite a great choice for a great dinner.
A Small Note for Improvement:
The only thing I missed was the ability to slightly crack open a window. As someone sensitive to room temperature during sleep (especially in winter), having a bit of fresh air would have made the stay even more perfect.
Verdict: Highly recommended for those who valure cleanliness, modern aesthetics, and top-tier service. We would definitely stay here again next time.
GGuest UserHave been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄
Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
NNovak001The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.
WWozhenshanshuiThe room was fantastic! I felt like I got my money's worth just from the buffet – I stayed for 4 days and gained 1kg! Soaking in the hot springs twice a day was incredibly relaxing. The ice activities on Lake Akan were a lot of fun. There's a free shuttle to the Lake Akan Ski Resort, where I skied for 3 days and finally got the hang of it. This stay was incredibly good value for money.
AAnonymous UserThe hotel is located between New Chitose Airport and Sapporo city center. It takes about half an hour to reach Sapporo. If you're looking to shop, staying in Sapporo is more convenient. However, this hotel is a good option if you have an early flight the next day. The room had a very strong disinfectant smell; I suggest the hotel improves its ventilation.
GGuest UserThis hotel is nestled high in the mountains, between Lake Toya and the Sea of Japan. The view from the window is absolutely stunning. They offer a shuttle service from the train station, and there's also a stop for Lake Toya. The Japanese breakfast was incredibly refined and delicious. Unfortunately, my stay was too short, and I didn't get a chance to explore Lake Toya. I'll definitely be back for another two nights!
AAnonymous UserA relatively new hotel with very friendly and attentive staff. I was particularly impressed when one of the staff members remembered my name! That personal touch made the stay feel more welcoming.
I also appreciated the feature on the TV that displays the crowd level at the onsen, making it easy to choose a less busy time to visit.
The breakfast spread was good as well, with a nice variety of options to start the day.
AAnonymous UserLocation: If you couldn't book the hotel's free shuttle or the Kappa Liner bus, you can take rapid bus #7 or #8 from Sapporo city center to Daiichi Hotel Mae, and the hotel is right there. There's also a bus to Sapporo Ski Resort that stops at the same platform.
Room Amenities: The room was clean, tidy, and very spacious, and it even had its own private hot spring bath.
I booked a package that included breakfast and dinner. The food was just okay, but there was a self-service bar and some snacks.
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