Posted on Jul 25, 2026|Mountain View Suite-Twin
Tao King.A Thank You Letter to All Staff at Banyan Tree Lijiang
Dear esteemed colleagues at Banyan Tree Lijiang,
Greetings! Our recent trip to Lijiang was made truly exceptional by the Banyan Tree. From the moment we arrived, we received attentive care that far exceeded our expectations. Every subtle yet thoughtful detail deeply touched us, allowing us to truly experience what defines exquisite and heartfelt luxury service.
Upon checking in, we were pleasantly surprised with a complimentary room upgrade. This kind gesture right at the beginning set a wonderfully comfortable tone for our entire stay. What surprised us even more was the meticulous consideration shown by our butler, Elin. Without us ever mentioning it, you noticed our preference for pillow comfort and proactively made adjustments and provided care. This level of personalized attention, embedded in the smallest details, is far more touching than standardized service.
I particularly want to extend my sincerest gratitude to the entire concierge team. During a heavy rain shower, you had already arranged a parking area for us in advance when we returned. You even drove a shuttle bus to the entrance to pick us up and take us back to our room. Despite the intense rain, your staff consistently braved the weather to assist us, even thoughtfully retrieving seat cushions from our car while getting soaked themselves. This dedication, coupled with such warm human touch, will always remain in our hearts.
What moved us the most was the birthday surprise for my mother. We never proactively mentioned her birthday, yet the hotel meticulously noted it and discreetly arranged birthday decorations and a cake in our room. This unexpected romance and thoughtfulness not only brought immense joy to my mother but also made our family feel at home in a foreign land, becoming the most cherished memory of our Lijiang trip.
From check-in to check-out, from the seamless coordination by Guest Relations to the detailed care from the housekeeping department, and the steadfast dedication of the concierge team in all weather conditions, every staff member in every role demonstrated the essence of Banyan Tree's service with their professionalism and genuine care. The snow-capped mountains and courtyards of Lijiang are beautiful, but even more captivating than the scenery is your unparalleled and meticulous service.
Once again, I sincerely thank every staff member who assisted us and wholeheartedly commend the service quality of Banyan Tree Lijiang. We will certainly visit again and will share this wonderful stay experience with our friends and family. Please convey my joy and gratitude to everyone at Banyan Tree Lijiang. Absolutely First Class!
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Price per night from:AU$371
Posted on Jun 20, 2026
Guest UserI specifically chose the Lijiang Yundu Homestay for my birthday trip, and the overall experience exceeded my expectations – it truly lived up to the hype.
The homestay's breakfast was incredibly thoughtful and well-prepared. It featured comforting and delicious tomato and egg rice noodles, alongside Western-style toast, fresh fruits, vegetables, and yogurt. The balance of meat and vegetables was perfect, and the flavors were light and palatable. Every breakfast was a delightful and satisfying start to the day. Plus, there's a lovely afternoon tea served daily, which was a very sweet touch. 🥰
The view from our room was absolutely breathtaking. I could see the Jade Dragon Snow Mountain the moment I looked up, with layers of clouds swirling around the snow-capped peaks. Below, the lush fields and clear water created a beautiful tableau. We could enjoy this stunning natural landscape without even leaving our room. The room itself was spotlessly clean, and the amenities were refined and complete, making for a very comfortable stay.
The staff provided warm and attentive service, taking great care of our entire family throughout our trip. Celebrating my birthday at the foot of the snow mountain, surrounded by beautiful scenery and supported by such thoughtful service, created an incredibly atmospheric and memorable experience.
This high-quality accommodation made our birthday trip extra special and truly complete. It's perfectly suited for families traveling with children, and I would definitely choose to stay here again on my next visit to Lijiang.
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Price per night from:AU$112
Posted on May 26, 2026
Guest UserThe staff was very nice and even picked us up from the street (the taxi cannot enter the old town, you have to walk for a bit, which is totally fine).The staff even helped us carry our luggage (see the picture).
They then greeted us with a selection of local tea and were very friendly. They also advised us on how to prepare for the Yulong Xueshan day trip, when to leave, etc. The room is very cute and their terrace has an amazing view. I would definitely stay there again.
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Price per night from:AU$59
Posted on Sep 11, 2025
I’m going places
**Excellent Stay with Outstanding Hospitality**
I had a wonderful experience during my recent stay at Liqiang. From the moment I arrived, the level of service exceeded my expectations.
The highlight of my visit was the exceptional hospitality provided by our host, Mr. Sing, who went above and beyond to ensure our comfort. He was incredibly caring and attentive throughout our stay, taking the time to help arrange our itinerary and providing valuable local insights.
Mr. Sing's assistance was invaluable - he personally helped us with our luggage from the main entrance all the way up to the hotel, which we greatly appreciated. His local knowledge really enhanced our trip, as he introduced us to excellent dining options and guided us to the best shopping areas in the vicinity.
The genuine care and attention to detail shown by our host Mr. Sing made our stay not just comfortable, but truly memorable. I would highly recommend Liqiang to anyone looking for a place that combines good accommodations with outstanding personal service.
Thank you to Mr. Sing for making our visit so enjoyable!
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Price per night from:AU$112
Posted on Mar 31, 2026
Guest User
Took my mom out for a trip and saw Aling's live stream on Douyin. She came across as very practical, genuine, and unpretentious, so we decided to stay for a few days. Overall, it was a really good experience. As soon as you enter the courtyard, there's a water feature with koi fish, which gives a vibrant and lively feel. The two young men working there were incredibly attentive and patient in answering our questions, and their demeanor was very refined. We also had the good fortune to meet a compatible travel couple, Sister Liu and her husband, at Aling's place. It felt like such a serendipitous encounter for people from the north and south to meet here. In the evening, we gathered in Aling's courtyard to chat, drink tea, and share our travel experiences. It was truly delightful. Thank you, Aling, for bringing us all together!
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Price per night from:AU$138
Posted on Jul 13, 2026
KKaveelocation, view, and friendly staff, no language barriers!
located on the hill within the old town, close to the butsling walking street, but a lot quieter.
the room is facing the Jade Dragon Mountain. Unfortunately, it’s rainy season, so I cannot enjoy the golden lid view. but rainy and foggy days created amazing vibes there.
the staff there are super supportive, calm and assist us with everything. we had our pick-up service arranged and it’s smooth. I love the warm welcome Hong Cha and Rose pastry. I tried a lots after that and it’s the best so far. I was there with my mom 60ish yr. she’s happy with it and forget about climbing 4 stories to reach our room.
the room looks exactly like the photos on booking platform.
we used wechat and translation app to overcome language barriers, and we truly have a memorable stay!
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Price per night from:AU$122
Posted on Apr 26, 2026
Guest User
If you're visiting Lijiang's Shuhe Ancient Town, you absolutely cannot miss the amazing Guanxin Inn! The environment here is beautiful, with lush greenery in the courtyard and fresh air that instantly helps you relax. The bedding in the rooms is exceptionally comfortable – a good night's sleep here will leave you feeling completely refreshed! The service is incredibly thoughtful and attentive; no matter what you need, they'll help you out, making you feel as warm and welcome as if you were at home. Step outside the inn and you can immediately experience the ancient town's unique charm and leisurely pace of life, making it perfect for a relaxing vacation and capturing some great photos! I highly recommend it to anyone looking for a peaceful and immersive experience of Lijiang's culture!
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Price per night from:AU$87
Posted on Jul 6, 2026
Guest UserWe love it here, it was our highlight in Lijiang Ancient Town, the hosts were all friendly, the rooms were as advertised, free airport pickup, complimentary tea and fruits, cleanliness was spotless, spacious and advanced. Had a small cute rooftop for the view. The hosts however were our highlight, we felt genuinely cared for, they ensured our safety and comfort. Every time we are clueless they never fail to give their best to help us, ensure we have a good time, provided all relevant information, gave tips so we don’t get scammed by extreme high prices. At the end of the journey we felt like we made friends along the way, would definitely recommend and come again. Big thanks to Ah Azhong for being our host, we were grateful for your service.
The place is located near the north gate but there is a closer exit/shortcut about 10 - 15 mins that is more accessible towards the didi areas in comparison to the main location entrances in the map.
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Price per night from:AU$114
Posted on Mar 9, 2026
Guest User
The owner warmly welcomed us, helped with our luggage, and thoughtfully introduced us to fun places nearby, instantly making us feel at home. Check-in was super fast, with absolutely no annoying waiting. The room was incredibly spacious, decorated warmly and comfortably, and the bedding was soft and skin-friendly. I slept soundly and woke up feeling refreshed. The room was spotless, and the bathroom had no strange odors, showing that the cleaning was meticulously done. You can even enjoy tea, chat, play cards, and drink with the owner. It's perfect for a trip with friends. A truly fantastic travel experience – friends coming to Lijiang should definitely check it out! [Strong][Strong][Strong]
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Price per night from:AU$47
Posted on Oct 12, 2025
M509547****
The guesthouse has a fantastic location, just a 5-minute walk to the center of the old town. The owner was incredibly welcoming, offering to help with luggage and providing travel tips. The rooms were clean, comfortable, and stylishly decorated. Although it's on the street, it was very quiet at night; the attention to detail was excellent. My stay was perfect for a few days, and the value for money was fantastic. I'll definitely choose this place again next time I'm in Lijiang!
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Price per night from:AU$130