The room was quiet big and spacious. The location was great. Breakfast needs alot of attention needs improvement, not much choice to choose from and the quality of food was not even up to the mark. The amenities in the room were of poor quality, the iron in the room was a simple one (no steam iron available) the shampoo n stuff was of very poor quality, the tv in the room was not working properly. I requested the reception to arrange a taxi/ cab to the airport which he simply denied thank GOD i had the cream app other wise i would have struggled to get a ride towards the airport.
The room was spacious and well-equipped. The toiletries were also of good quality. The location is excellent, just a few minutes' walk to King's Centre, making it very convenient for shopping and visiting the Sky Bridge. Breakfast was delicious too. The staff were very enthusiastic. They quickly helped me find scissors when I unexpectedly needed them. Highly recommended! (P.S. I booked last-minute and received confirmation within 20 minutes.) For booking hotels overseas, Trip.com is reliable! A genuine compliment from someone who's been ripped off before!
Good location, for this price in area consider the best, pretty clean but not new hotel, so the smell of wood is there… overall it’s a good place to stay
Big size room with comfy bed , number of choice for breakfast in arabic style, front desk staff is very polite and helpful , neat and clean property ,there is no any convenient store surrounding hotel that is drawback
Overall, the hotel was okay. The location is convenient, very close to the metro, which made getting around easy.
On the downside, the room was missing some basic amenities: there were no bathrobes at all, towels were provided only for one person, and the dental kit was also for one person, even though the room was booked for two guests. In addition, the reception staff could have been more welcoming.
On the positive side, the breakfast was quite good, and the chef preparing omelets and waffles was very kind and friendly, which made the morning experience more pleasant
Among the hotels I have stayed in during this trip to Saudi Arabia, this one is generally cost-effective. The attitude of the hotel service staff is quite good. I feel that Saudi Arabia has hired many foreigners to serve them. In the hotel, I saw employees wiping the railings and floors bit by bit with rags.
A clean, modern hotel. Although the suite is large, the bathroom and sink are small, lacking things like toothbrush holders and clothes hangers. The lighting behind the TV in the living room is very bright and cannot be turned off, making it quite bothersome.
Overall it was wonderful meeting people like Moataz Mersal - he was always very quick in welcoming my wife n I to the Nakheel restaurant. Great food great service - thumbs up! Then there was Raghad (guest services) who gave timely and sound advice to my wife regarding safety n metro directions to National Museum etc. Need to mention Montaser n Ahmed as well! Such attentive staff at the bar & gym! 👍
On the other hand, the housekeeping team needs re-training. Everyday (for four days three nights) they forgot to replenish items in the room! We had to keep calling them! 👎
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166 reviews
8.3/10
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9,2/10
Great
GGuest UserAn outstanding hotel experience.
The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious.
A place well worth visiting again, without a location.
Abdulrahman
GGuest UserThe hotel is very close to the city center. Although the decoration is very old, it is very cost-effective. The room we stayed in did not have a bathtub, but I personally felt it was very comfortable. The transportation nearby is very convenient and it is close to the bus station
TTONGThe hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.
GGuest UserDuring our stay, both Butler Kim and Butler Hani were incredibly kind, professional, and attentive. They made everything feel easy and comfortable from the moment we arrived. Kim, in particular, truly stood out. She was cheerful, warm, and very thoughtful, and even took the initiative to help my husband and me take beautiful photos, which meant so much to us. Her genuine care and positive energy made our experience feel personal rather than routine.
GGuest UserI visited during the off-season, so the room rate was quite reasonable. The room itself was spacious, and being street-facing, it offered a bit of a view. However, the windows were quite dirty; when the sun shone in, all you could see were the dirt spots on the glass.
QQiqiaoban29The hotel is a bit old and the rooms are relatively small. I was a bit surprised that the twin room had a 0.8m bed. However, the service was quite good, and the breakfast was also very good. There were many local foods, and the bread tasted quite different from Western food. The cheese at breakfast was excellent!
GGuest UserThe hotel is excellent and still cares about cleanliness. I did not use the hotel facilities because I am always busy outside the hotel. I thank the management, especially the receptionist Ahmed Al-Othaim, who is very cooperative and kind in dealing.
GGuest UserOverall, the hotel was okay. The location is convenient, very close to the metro, which made getting around easy.
On the downside, the room was missing some basic amenities: there were no bathrobes at all, towels were provided only for one person, and the dental kit was also for one person, even though the room was booked for two guests. In addition, the reception staff could have been more welcoming.
On the positive side, the breakfast was quite good, and the chef preparing omelets and waffles was very kind and friendly, which made the morning experience more pleasant
DDaochuwakengzhongbaicaiThe room was spacious and well-equipped. The toiletries were also of good quality. The location is excellent, just a few minutes' walk to King's Centre, making it very convenient for shopping and visiting the Sky Bridge. Breakfast was delicious too. The staff were very enthusiastic. They quickly helped me find scissors when I unexpectedly needed them. Highly recommended! (P.S. I booked last-minute and received confirmation within 20 minutes.) For booking hotels overseas, Trip.com is reliable! A genuine compliment from someone who's been ripped off before!
11382349****The hotel is quite new, with a good exterior design. The interior decor and amenities are comparable to a 4-star hotel in China.
The staff are polite and generally able to meet any requests.
The room size is just right.
Breakfast is Western-style with a good selection of pastries that taste fine. However, there aren't many hot dishes, and their taste is mediocre.
Overall, I'd recommend it.
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