Mandarin Oriental Pudong Shanghai

First off, let me talk about the hotel's Chinese restaurant. I've already posted a review on Dazhong Dianping, and it was excellent. In fact, that dinner made up for some of the minor discomforts during my stay. Perhaps because land is so expensive in Shanghai, the hotel lobby felt quite small and, with many guests, it seemed crowded and chaotic upon entering. The staff, however, were very friendly and even upgraded us to a river view room, which I really appreciated. The same goes for the housekeeping staff; they were all great. Here are a few points of discomfort: 1. Tissue paper was only available in the bathroom, which was inconvenient. 2. The bathroom was small, and it was impossible to press the flush button without touching the toilet lid, which was quite unpleasant. 3. It took me a long time to adjust the showerhead to point directly at me. 4. The faucet design was quite awkward. 5. The curtain control button next to one of the beds was very unresponsive, and the power outlets were a bit old. 6. The complimentary drinks in the room were canned. Personally, I prefer bottled water because these cans were incredibly difficult to open – not 'easy-open' at all! 7. The curtains didn't block out light very well. Every year I travel to several places, and almost all hotel curtains, once drawn, make it feel like night during the day. But not at the Mandarin Oriental. I was hoping for a natural wake-up, but the bright light woke me up in the morning instead. These are all minor details. Other hardware in the room was a bit more stylish than similar hotels, but comfort should always come first. When these small issues are encountered right upon check-in, it definitely impacts the overall impression. Luckily, the service staff were excellent, especially at Yong Yi Ting, which left us with a very good impression. Overall, still a positive review.

This is my second stay here! The parking is free, and this time I got a complimentary room upgrade with a great view. It's also very convenient for getting around. I'll definitely choose this hotel again for my next trip.

The room had a great view, and they even provided welcome fruits. All the staff were very friendly, and a special thanks to David for contacting us beforehand, which was very thoughtful. The breakfast was also delicious. Overall, a great experience!

The room layout was a bit complex; I couldn't find the bathroom at first. However, the river view and the pool were both excellent. The front desk staff, Judy, provided great service.

The hotel facilities were decent. However, the service experience was poor, especially the discriminatory treatment regarding the breakfast dress code. When we went to the restaurant for breakfast, we were told that we couldn't enter because we were wearing disposable slippers provided in the room. We didn't argue and went back to change our shoes. But when we re-entered the restaurant, we noticed several foreign guests also wearing slippers.

My last stop in Shanghai was a fantastic experience. The hotel staff were all incredibly diligent and responsible, with very friendly attitudes. The front desk answered calls promptly, and the public areas had a unique and beautiful design. The luggage space in the room was very generous, which was practical. Because I'd had some unpleasant experiences at other hotels previously, I specifically requested several hygiene-related accommodations this time. The hotel implemented all of them before check-in and even proactively communicated with me to confirm, going so far as to upgrade my room. After housekeeping cleaned the next day, a dedicated staff member even came up to double-check. During my stay, I didn't see any bugs, and the bedding was very clean – I'd say it's the cleanest hotel I've ever stayed in. The only minor drawback was that it was quite hard to get a ride-sharing car using my phone. I heard the hotel can help arrange taxis, but I didn't try it. However, walking from the hotel to the Oriental Pearl TV Tower, the Aquarium, or Super Brand Mall isn't too far, and strolling there in the evening with a breeze blowing was quite pleasant. I wish the hotel continued success and hope they maintain this standard. This will definitely be my top choice for future visits to Shanghai.

The front desk staff were very welcoming and patient, no matter how many times I called (I even felt a bit bad bothering them). The room was also very quiet, and they even arranged a late check-out for me. Yong Gu Ting (restaurant/area name) was good too. Overall, it's a decent, old-brand hotel. The toilet isn't smart, and the curtains are manual, which is a bit annoying as you have to keep pressing them. The sliding door sometimes makes a noise, which I can understand since it's really old. The iron was too old and dirty, covered in dust, and I didn't even know how to use it. Breakfast was just average.

Our stay at the Mandarin Oriental Pudong truly lived up to its reputation as a consistent top-lister! 💯 The most breathtaking feature was undoubtedly the 270-degree panoramic river view 🌊. Waking up to that sight every morning was simply incredible. Interestingly, the city view rooms offer more of that urban buzz 🏙️. You don't necessarily need a high floor; the lower floors actually provide better architectural layering for photos. I have to give a special shout-out to their round bathtub 🛁. It's stunning and creates such a fantastic ambiance for photos (though the water pressure is a bit low). If you plan on taking a bath, I recommend starting to fill it about half an hour in advance! Breakfast was definitely a highlight 🍽️. They had a wide array of both Chinese and Western options, so many choices it was hard to decide. The fruit section alone had over a dozen kinds of fresh, seasonal fruits 🍓. Make sure to set aside plenty of time to enjoy it!