The St. Regis Shanghai Jingan

After three years, this is my second stay at The St. Regis Shanghai Jingan. After looking around, I still believe its location is superb. Zhangyuan, HKRI Taikoo Hui, Plaza 66, and Jing An Kerry Centre are all within comfortable walking distance. When checking in, the front desk's 'welcome home' made me feel very warm. I was also lucky enough to get an upgrade, and they even provided a surprise cake and decorations for our anniversary – thank you, St. Regis. The room facilities are comprehensive. The only drawback is that the hairdryer hasn't been updated yet, but thankfully, I'm used to bringing my own. For breakfast, perhaps due to the National Day holiday, it was a bit chaotic with queues for seating and some food items not being replenished promptly. I managed to squeeze in a visit to the gym, which has a full range of equipment, including a dedicated yoga studio, and the cleanliness details were also quite good – a big thumbs up! The hotel maintains a traditional and elegant style. As someone born in the 80s, I appreciate the charm of the old-fashioned. The concierge team's gentlemen in traditional long gowns exude a handsome and refined 'Hai Pai' (Shanghai style) elegance – manual applause! 👍 The lobby bar still features live piano performances, which is a rare treat these days. Thumbs up for upholding this artistic sentiment! 👍

I stayed at The St. Regis Shanghai Jingan twice on this trip. In between, I took a side trip to Wuxi, and the hotel kindly held onto my luggage and all my packages—the service was exceptional. The concierge delivered my parcels every day; a big thank you to Jeffrey from the concierge team for going above and beyond to help coordinate my deliveries. Very thoughtful! Butlers Lydia and Louis were also wonderfully attentive.

It was my first day having a staycation in Shanghai. The butler, Lydia, was very responsive and truly lived up to the high standards of The St. Regis Shanghai Jingan butler service. The hotel offers great views, and while the breakfast variety was a bit limited, it was still quite decent.

The hotel's location is super convenient, with a great view overlooking the city's nightscape. The lady who helped us check in was incredibly kind, and Cecilia was especially thoughtful, resolving our issue of not having to change rooms for our extended stay. Highly recommended! [Strong]

Another stay at The St. Regis Shanghai Jingan! The location is really convenient, with plenty of dining and shopping options nearby. The front desk staff were very welcoming, and check-in was quick. The room was clean and tidy, and the bedding was super comfortable—I slept soundly until morning. In particular, the butler, Icey, was warm, attentive, and very polite, making me feel right at home.

The location and views are top-notch! The butler service provides drinks all day, which is a big plus! They were also proactive in helping with luggage, another big plus! One obvious drawback I have to mention is that, for a high-end Marriott hotel, they use a hairdryer that looks exactly like a Dyson but isn't. That really feels inappropriate.

My stay at The St. Regis Shanghai Jingan was incredibly comfortable, and I especially want to thank our butler, Peter. No matter the request, big or small, he always responded quickly and followed through, making me feel completely at ease. The St. Regis Shanghai Jingan will definitely be my first choice again next time I visit Shanghai.

Our butler, Max, was incredibly attentive and responsive to our needs, even late at night, which was very responsible of him 👍. Sophia Song was also a great help, upgrading our room and arranging a late checkout for us 😊. A big thank you to both of them! Keep up the great work! That's why I've already rebooked my stay at your hotel, The St. Regis Shanghai Jingan.

My stay this time was a pleasant surprise. Tina, our butler, was attentive and thoughtful throughout. She proactively reached out to me before my arrival, informing me of important check-in details. During my stay, she was prompt in her responses and took care of every detail. Even after I checked out, I received a warm follow-up. I felt valued throughout the entire process. The service was professional and personable, not just a standard, impersonal procedure. I will definitely choose The St. Regis Shanghai Jingan again on my next visit. Highly recommended!