Atlantis Sanya

Atlantis Sanya is a highly popular resort hotel, and here's a summary of various reviews: **Pros** * **Rich Facilities**: The hotel boasts extensive entertainment facilities like the Aquaventure Waterpark and The Lost Chambers Aquarium, making it ideal for families with children and a perfect spot for a family vacation. The thrilling slides at the waterpark and the clean, well-maintained pools are a highlight, and the underwater scenery at the aquarium is truly stunning. * **Excellent Service**: A huge thank you to the 'Little Octopus' butler service at Atlantis Sanya – it truly exceeded expectations! From proactively contacting us to confirm flight details before check-in to guiding us through the entire process upon arrival, we didn't have to worry about a thing. During our stay, I casually mentioned wanting to know more about the beluga interaction, and the butler immediately compiled the schedule and best viewing spots for me. Every day when we returned to our room, there was a pleasant surprise: a 'goodnight' dessert by the bed and the balcony loungers thoughtfully adjusted. This kind of subtle, attentive service really made our vacation experience exceptional! 💯 * **Beautiful Scenery**: The hotel is nestled along the magnificent South China Sea coastline. Ocean-view rooms offer expansive vistas, and higher-floor rooms provide captivating sea views, offering a visual treat. * **Diverse Dining**: The hotel's breakfast offers a wide variety of options and authentic flavors, receiving many positive reviews from guests. Additionally, the hotel features several specialty restaurants, catering to the diverse culinary preferences of its guests. **Cons** * **Poor Soundproofing**: The soundproofing in the rooms isn't great. Rooms near corridors, elevators, or the waterpark might experience noise from people walking, talking, or the sounds of the amusement facilities. Finally, I'd like to thank the staff at the Aquaventure Waterpark, specifically a shout-out to the amazing Tony! My child lost their glasses in the pool and was very upset. Tony, our 'retrieval hero,' spent ages searching in the water and helped us find them. What incredible service! For anyone visiting, definitely look out for Tony! 👍

An unparalleled experience! The hotel was grand in every aspect, making us feel right at home. We booked a Royal Club King Room, and it came with a complimentary afternoon tea upgrade. Since we missed the evening 'Sweet Hour', the butler, a lovely and kind young lady, graciously offered us afternoon tea for the following day instead. She was incredibly thoughtful and meticulous, providing us with all the necessary timings and important tips. **Facilities:** The TV felt a bit small for a Royal Club room. **Cleanliness:** Exceptionally clean. The bathtub didn't even need a liner, and the bath towels and hand towels were all very soft. The hotel provided two large and one small blue pool slippers, plus two large and one small white disposable slippers. **Service:** After our first swim, the bathrobes got completely soaked. The hotel promptly provided two extra sets, which was very efficient. **Location:** It's in a prime spot in Haitang Bay, about 1.8 kilometers from the CDF Duty-Free City.

Traveling with my kids was a blast! They absolutely loved the balcony in our room, and the hotel room itself was very clean and spacious. We had a great time at the water park, and the aquarium had a huge variety of fish, which was quite impressive. Overall, it was a very satisfying trip and stay. The butler even gave us little dolls, which the kids adored!

Atlantis Sanya Hotel Stay Review I've long dreamt of staying at the Atlantis Sanya, a fantastical landmark perched on Haitang Bay. Just catching a glimpse of its iconic "Poseidon Tower" from afar instantly ignited my vacation excitement. This time, I finally took my family during the holidays, and not only did we immerse ourselves in the wondrous underwater world, but we were also incredibly touched by the super attentive service, making our entire stay truly blissful. Upon entering the hotel, the first thing that caught my eye was the gigantic seahorse sculpture. Its dynamic form, coupled with dazzling lights, immediately created an immersive ocean-themed atmosphere. I couldn't resist pausing to snap several photos. Stepping further in, the lobby was even more stunning – a colossal aquarium teeming with colorful tropical fish, a dome adorned with blue lights resembling deep-sea reflections, and even the floor tiles subtly designed with wave patterns. Every snapshot felt like it belonged in a magazine. Right after checking in, we headed straight to the theater for the C Show. The aquatic stunts, aerial silks, and ocean-themed storyline on stage perfectly blended together, with dazzling lights and spectacular performances that captivated both adults and children, leaving everyone thoroughly thrilled. Our ocean-view twin room was a real gem, offering double the surprise as soon as we opened the door: one side showcased the lively scene of roller coasters zipping through the Aquaventure Waterpark, while the other presented the calming vista where the azure sea merged with the skyline. Waking up to the sound of waves in the morning and watching the park lights illuminate the night sky in the evening was incredibly relaxing. The thoughtful details in the room were also heartwarming: children's toothbrushes and slippers were already laid out, the soft bedding was comfortable against the skin, a footstool was provided at the vanity for little ones, and complimentary sodas were supplied in the mini-fridge, restocked daily. The entire hotel felt like a shopping mall, offering everything from dining and entertainment to shopping (Hainan specialties, Pop Mart, BaWangChaJi, ice cream, popcorn, and other shops). Guests staying at the hotel enjoyed unlimited access to the aquarium and waterpark. In "The Lost Chambers" Aquarium, we wandered through underwater tunnels, watching sharks swim overhead, as if transported to a mysterious underwater kingdom. Although we didn't try the thrilling rides at the waterpark, feeding the stingrays and letting the children float down the lazy river multiple times were all incredibly enjoyable. The hotel also gifted us 5 free travel photoshoots. After booking a time with the staff in advance, the photographer guided us through various poses, and the final results were outstanding. The staff member who helped us choose the photos was very helpful, offering suggestions when I was indecisive, and ultimately helped me select a cost-effective package. Our butler, Ivy, was an absolute treasure. The day before our arrival, she proactively added me on WeChat, reminded me of the hotel's activity routes and the C Show schedule, and even presented us with a pair of adorable whale plushies as a welcome gift. My children adored them and kept asking for another pair. I hesitantly messaged Ivy, and to my surprise, she quickly delivered another pair. Throughout our stay, whether it was for information or room service, Ivy always responded instantly, truly acting as our dedicated and attentive personal butler. The service from our room attendant, Li Chunmiao, was even more meticulous and touching. Every day when we returned from our outings, the room was spotless, the bed made perfectly, and even the children's scattered toys were neatly organized. She also thoughtfully gave us an extra pair of whale plushies. She specifically noticed that we were using chairs to block the bed, worried about the children falling off during sleep, so she proactively brought and installed a child bed rail, making sure it was stable before leaving. While luxurious hardware is the foundation, it's the supremely thoughtful service that truly defines the soul of Atlantis. Many thanks to butler Ivy and room attendant Li Chunmiao for their dedicated efforts. Next time we visit Sanya, we will definitely choose to stay here again!

The hotel environment is great, with complete facilities. The room is very large, and the bed is super comfortable. Thanks to Bingbing and Xiaohaitun (Dolphin) 🐬, we even got an upgrade to a family room! The bathroom is also fantastic, and there's a mini-fridge and a safe. The hotel pool is huge and has a kids' area with excellent water playground facilities – it's an all-access pass, and it wasn't too crowded, which was really nice. The restaurant food is abundant and tastes good, and all the staff are very friendly. Overall, we are very satisfied. Thanks again to Bingbing and Xiaohaitun (Dolphin) 🐬 for their help. The kids had a wonderful time! We really appreciate it and will definitely choose Atlantis again next time.

We brought our two kids to Atlantis, and the experience was fantastic! Staying at the hotel meant unlimited access to the aquarium and waterpark, which was super convenient and stress-free. The kids had an absolute blast and didn't want to leave. The children's splash pad and touch tanks were a huge hit, and the beluga whale show was definitely worth seeing. The room came with kid-friendly amenities, and the breakfast area even had a dedicated section for children, making it very family-friendly. It was a smooth and enjoyable trip for both adults and kids alike – like hermit crabs, we just settled right in. A big thank you to our butler, Ember, for the excellent and thoughtful service! She even gifted us fruit and children's toys. My child was so happy to fall asleep hugging the toy. Highly, highly recommend!