Facilities: There was a beautiful small vase at the entrance foyer during my first stay, but I didn't see it during my second stay. Maybe it was on Mid-Autumn Festival holiday and hadn't returned 🐶. The facilities are great, others have written detailed reviews, so I won't go into that. As a country bumpkin, I only care about service and experience. The automatic lights on the switches are nice, making it easy to find and clearly marked. There are two wardrobes with light strips. Some have complained about the impractical design of these wardrobes, saying you can't close the door if you put a suitcase in and that the lights are on at night 🌃. First, can't the suitcase be placed upright? Second, can't the suitcase be placed in the middle? Finally, can't the sliding door be closed? My dad was very satisfied with the panoramic Yangtze River room, where he could see the Second Bridge. My mom was very satisfied with the panoramic Yangtze River room, the Yangtze River Suite, and the Carlton Suite. It was the first time my parents were simultaneously happy with both the accommodation and the dining. Therefore, I personally think the value for money is excellent. Today, I really didn't want to leave and wanted to extend my stay until tomorrow, but my parents dragged me away.
Hygiene: Clean and promptly cleaned. I've seen comments about slow cleaning and late check-in at 3 PM. I did encounter a room that wasn't ready, but the staff informed me it wasn't cleaned properly and offered to change floors if I minded. So, by extension, if it's not fully booked, check-in is flexible. Personally, I think it's impeccable. Leave your luggage at the hotel 🏨 and go out to explore and eat. Wuhan is huge, and returning by 5 PM 🕔 is already good. I don't understand what people are complaining about. Are they used to 'Peninsula time' ❔ I don't understand the point of contention 🧐 Do they want to go back to their room to sleep 😴❔ We ate at the restaurant upon arrival, at the executive lounge, went out to play, came back to eat again, went out again, and returned to the room at 7 PM. After waking up, we continued to eat and play. I completely don't see any issue with a 3 PM check-in 🤨. I'm more concerned about missing meal times, but they saved food for me. On a trip 🏕, I'm lucky to get one meal a day, no kidding. Hygiene is OK 👌, the windows are all clean, and the view is superb. At this point, I have to say the InterContinental Chongqing and Guangzhou 🌰 should be called out, this view is absolutely stunning. Some comments mentioned no floor-to-ceiling windows, but I don't like them, I'm scared 😨. This kind is just fine, large windows, as long as they are clean. Guangzhou 🌰 has small windows, and InterContinental Chongqing has dirty windows.
Environment: The location is excellent, close to everything. Plus, the hotel 🏨 offers a free car service for up to three kilometers 🆓, a must-stay for travelers 🏕, and essential for exploring Hankou. I heard complaints about too many influencers taking photos, but doesn't that just prove the environment is good 👌? The flowers 🌸 are beautiful and all real (this year I saw fake flowers 🌸 in Dali, which was ridiculous 🙃. Fake flowers 🌸 in Yunnan hotels 🏨 are just a sign of declining standards).
Service: This year, the service at city 🏙 hotels has been off (resort hotels are fiercely competitive, never letting me feel lonely, at least one person in the woods, more than five by the water 😂). I don't know 🤷 if it's because of the economic downturn mentioned online or if resort hotels gave me the wrong impression. However, this is the only ✅ hotel I've liked since Jiuzhaigou Hidden Valley in September, same great recipe, same great taste. Someone at the entrance took care of my luggage, and someone guided me to sit down for check-in. They paid attention to room allocation (Nanchang Sheraton's staff were unfamiliar with procedures and allocated rooms randomly, which I tolerated since there were many people for a conference; Yichang Westin had no pre-arrangement, haphazardly arranged rooms even when not full, and the soundproofing was terrible, like a Jinjiang Inn in Guiyang Yangming Temple; Guilin Sheraton wasn't even that bad, Chongqing Westin at least had good food 😋, and Chengdu St. Regis was at least proactive with luggage). Everyone at the executive lounge and Chinese restaurant was very nice, until I encountered the lobby bar. To be honest, if I had met the lady at the lobby bar on the first day, I would have turned around and left. At the executive lounge, I mentioned seeing 👀 netizens post about chicken feet but couldn't find them, and the young man immediately brought me a large plate. When the cold chicken feet ran out, he added another large plate. When I returned to the hotel late and missed afternoon tea, they saved small snacks for me. Because I was going to have dinner, I missed dinner, but they left a durian crepe for me. Many thanks 🙏 to the young man, for the flexible and warm service. The chef 🧑🍳 was also very good, the young man added beef to my hot dry noodles, and the young lady pan-fried ham for me. After checking in and having my luggage taken, they asked about my room type and escorted me upstairs. The second time I returned, they remembered me and my luggage. The laundry service was quick to pick up clothes and cleaned them very thoroughly, and there was turn-down service, very polite. The Chinese restaurant service was also good, with good taste, guidance, and reminders that dishes were hot. We ate at the restaurant for two consecutive days. The only downside of the hotel 🏨 is that there's too much food, not enough stomach space. Every dish is huge, we ate a lot and still had plenty left. The Wenchang chicken was enormous, we told the young man that this amount would be four plates at Grand Hyatt Kunming. The pre-meal bamboo shoots were delicious and given in a large bowl. The rice 🍚 portion was super generous, one bowl equaled two bowls at Grand Hyatt Kunming. If it were Japanese food, no exaggeration, it would be enough for a restaurant for a day. The portions at every restaurant this year have been surprisingly large 😮 (previously, only northern restaurants had large portions, this year hotels 🏨 reduced staff while restaurants increased portions). The shrimp 🦐 and crab 🦀 were spicy, no longer steamed, which was a pleasant surprise 😹. These should be served to the standard of spicy crayfish 🦞 ✅. There were no raw foods, all were hot 😹, which was touching 😹. There's also a Western restaurant, but we didn't dare to book it because of the huge portions. I've seen comments about differentiated service, but I didn't feel that at all. The first time, someone guided me, and the second time, the staff recognized me and said welcome back. The restaurant also recognized me, completely a resort-like experience. I think the person who wrote those comments must have encountered the lobby bar. Knowing I had a train schedule, they even gave me a late check-out. The service is flexible, humane, and warm. This new hotel deserves praise 👍.
Executive Lounge Perks - Five Exquisite Dining Sessions Daily: Very delicious 😋. The crepes were so good 😋, and the pig trotters were also very tasty, I ate three plates by myself. Then I asked the restaurant, and they said it was only available for wedding banquets, no kidding (◍•ᴗ•◍). The chicken 🐔 feet were also delicious, I personally prefer the cold mixed ones, I ate two plates myself. Curious about the steamed ones, the young man gave me a large plate. They were very tender, I personally don't really like that flavor, but my mom finished them all. Chuyao Xuan was exceptionally delicious 😋, the only restaurant my parents both unanimously approved of. The first day I asked for slightly spicy, and my parents scolded me. The second day, I let the chef 🧑🍳 improvise, and my parents praised it endlessly. The shrimp and crab were both delicious 😋, and the chicken 🐔 was also very good, the cashews were tasty, and they packed a large box for us every day. Delicious and satisfying for my parents, it's the first time I've found such a high-value restaurant. My mom kept praising how fragrant the lobster 🦞 soup with rice was. The executive lounge is also worthwhile, clean, hygienic, and good-tasting. My parents praised the accommodation and dining as absolutely excellent value for money (first time they've both raved about it). They both questioned why I didn't plan this trip 🏕 to Wuhan, this trip should have been Wuhan + Chengdu. The accommodation and travel experience are much better than Nanchang, Jingdezhen, Lushan, and Huangshan (sniffle). This year, Hidden Valley and 🌰 have spoiled my parents rotten.
Diptyque Gift Box: Got it, the scent is very pleasant. No need to ask, the turn-down service left it in the room.
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