Holiday Inn SHANGHAI NANJING ROAD by IHG

The hotel's environment and service were excellent. They promptly helped with luggage. As I'm pregnant, they kindly upgraded me to a family room for free, which I was very happy with. The front desk staff were very welcoming, especially Violet, who had a bright smile and provided great service. Thumbs up! 👍 I'll definitely stay here again next time, highly recommended.

The room was spotless and well-maintained, with modern facilities. The soundproofing was excellent. The service was top-notch, and the front desk receptionist, Mia, was particularly friendly and helpful.

My kids absolutely loved it! The service was incredibly warm and attentive. It's super convenient for getting around, right near the subway entrance. The pedestrian street is just 100 meters downstairs. All in all, it was fantastic, and we'll definitely stay here again next time we're in Shanghai.

The hotel's location is superb, the rooms are spacious, and all facilities are excellent. The breakfast spread is fantastic. Bella at the front desk was so warm and attentive, she even upgraded our room! Our kids didn't want to leave. We'll definitely be back.

After a 10-hour flight to Shanghai, we arrived at the hotel by taxi around 8 AM, looking tired and sleepy. The front desk lady, seeing our condition, quickly urged housekeeping to clean a room for us. We got our room cards around 10 AM, and even better, we were upgraded to a suite! Amazing! Big shout-out to that lovely lady!!! The next morning, we checked out. We had several suitcases that we brought down to the first floor. A handsome gentleman, seeing us in a hurry, quickly came over to help us with our luggage. He swiftly arranged for our bags to be stored (while we had breakfast at the restaurant) and processed our check-out. We were truly grateful! Big shout-out to that gentleman!!! These details really show the excellent service. Next time I'm in Shanghai, I'll definitely choose your hotel again! :)

This family trip was a perfect stay, truly a 10/10! Ms. Violet from Guest Relations contacted us in advance, arranged everything thoughtfully, and provided attentive service throughout, leaving my family with an incredibly positive impression of the Holiday Inn! She understood that the standard room might be a bit cramped with both seniors and a child, so she proactively communicated with my family and immediately arranged an upgrade to a family room. Every day, she would even send afternoon tea to our room right after we returned. The facilities are high-quality, and the service is both meticulous and warm.

Great hotel location, super convenient for getting around, and really close to the subway. The room was clean and tidy, and the staff were friendly. Bella provided excellent service. I'd definitely recommend choosing this hotel!