There were two good points.
First, I received a free room upgrade.
Second, I was granted a one-hour late checkout because I was short on time.
However, there were also two negative points.
First, there was construction happening nearby. Trip.com's official customer service did call to inform me, stating it would start at 8:00 AM. I also contacted the hotel through the Trip.com app, and the staff said it would start at 5:00 AM. I didn't expect the noise to be so loud, nor did I expect it to start so early. Sure enough, I was woken up by the noise shortly after 5:00 AM. If you are sensitive to noise, I recommend choosing another hotel.
Second, the gap between the curtain and the wall was too large, allowing light to seep in. If you are sensitive to light, I also advise against choosing this hotel.
Additionally, there was hair in the toothbrush cup. When I reported it to customer service, they immediately offered to replace the cup. I asked for a disposable cup, but the hotel didn't have any, so I decided not to have it replaced.
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