Island Shangri-La, Hong Kong

The room was very clean, spacious, and bright, with a beautiful city view from the window. Every staff member was incredibly warm and friendly, and the hotel's location is fantastic – right above a shopping mall and a MTR station. I would definitely choose Island Shangri-La again on my next trip to Hong Kong.

We booked a newly renovated room and had a good experience. The room was clean thanks to the housekeeping staff. The only downside of the new, smaller room type is the lack of a bathtub, but otherwise, everything was great.

The room was spacious and comfortable, a real luxury given its prime location in Central. Hong Kong Park is right downstairs, perfect for an evening stroll to catch the sunset, which was incredibly pleasant. What truly stood out was the Executive Lounge access; they offered meals and snacks throughout the day that were practically full meals themselves. For someone with a busy schedule, this provided a dining experience far superior to eating at home – I was incredibly impressed! The exquisite breakfast at Café on the 56th floor and the drinks, snacks, soups, salads, dim sum, and dishes at the 7th-floor lounge were all so refined and thoughtful. Not to mention the grand and abundant breakfast, which was the perfect start to my relaxed, leisurely time after a demanding work period. Thank you, I will definitely be back.

Shangri-La hotels always choose prime locations, and this one is no exception. It's backed by mountains and just a stone's throw from Victoria Harbour. The rooms are quite spacious, the staff are lovely with their sweet voices and excellent, enthusiastic service. The breakfast spread is fantastic, and the hotel's location makes everything from dining to accommodation and transportation incredibly convenient.

The hotel's location is excellent and convenient, right in the heart of Admiralty. A short stroll takes you to Hennessy Road, and the overall city vibe is great. The front desk staff were very welcoming, and the doorman who helped with taxis was professional and meticulous. I'll definitely stay at Island Shangri-La again on my next trip to Hong Kong!

The location is great, with a view of Victoria Harbour right from the window. We arrived a bit early, but they later moved us to a higher floor room, which offered an even better view of the Convention and Exhibition Centre. Everyone loved it and was very happy!

The Island Shangri-La I booked this time was such poor value for money, a real letdown! Over two thousand a night for a room without breakfast, and it reeked of mildew! Seriously strong smell! And it was the kind with a carpet, so it just wouldn't air out. Definitely think twice if you're traveling with kids or have allergies! **Facilities**: It's all 90s old-fashioned decor, felt like a time warp, so outdated! Even the light switches were old push-button types! And that air conditioning hummed all night! I didn't get a wink of sleep! **Environment**: The environment was just okay, facing a mountain view! **Service**: On the day of check-in, I checked the platform late and saw all room types were still available for sale! Not sure if it was the hotel or the agent claiming the rooms were fully booked! They wouldn't give an upgrade!

This established hotel consistently delivers on quality, with great service and well-maintained facilities. I'd suggest they upgrade their hair dryers; the current models are quite old and hard to control the temperature, which could be a burn risk for children.