Very happy with the person who manages this hotel and who knows to be at my listening, indeed a problem when recovering the room, the booking code was not valid, so I have asked for assistance, And there surprised me had to pay the room for having the code that allowed me to access the hotel, outside this room was already paying via Trip.com, with evidence supported since Trip.com had taken the amount from Paypal and that the amount was also withdrawn from My bank account, in short, if the person who cares for this hotel had not offered me an alternative, and I would have had to sleep in my car, then I don't know his name but thank him yet. In the centre of the city, with a parking underground grader, very clean, spacious room level, and comfortable bedroom, staff at the top nothing to add.
Premiere Classe Tarbes - Bastillac
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2.4
593 reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Reviews on other travel sites
Trip.com
2.7/5 · 52 reviews
Tripadvisor
2.5/5 · 222 reviews
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Un immense merci à Sylvie, la réceptionniste de l’hôtel Première Classe Tarbes, pour son accueil chaleureux, sa gentillesse et son professionnalisme. J'avais réservé une chambre simple, mais elle a eu la délicatesse et la générosité de m’installer gracieusement dans une chambre plus spacieuse. Un geste qui m’a vraiment touché. Ce genre d’attention est rare et mérite d’être souligné. Je rajouterai que les chambres sont en très mauvais état , draps déchirés dans ma chambre.Toutefois ce n'est pas la faute du staff... A suive.
The picture shown is wrong. There is no swimming pool. It is a swimming pool adjacent to another hotel, so there is no right to enjoy it. The breakfast is very, very simple and not very fresh! So simple that you have no appetite!
Hotel near Montpellier City Center,Montpellier100% of visitors choose this area
GGuest User2025.02.27
I had a very comfortable stay. The location is convenient as it is right in front of the station. I arrived an hour early, but they happily allowed me to check in early. The staff were also kind. It would have been nice if there was a shared kitchen.
The hotel was perfect , clean and quiet . The receptionist lin d yesterday was a love . I came with my baby sick and tired, she gave me my room in advance . Breakfast excellent. Team top . I will come back. Continue as her .bravo
Good morning
everything went well except that I paid 17€ 3 times for breakfast while I was alone (8.50€) and I was not able to take the last one because being in a swimming competition I had to be there at 7 a.m. at the swimming pool and on weekends breakfasts are from 7 a.m. so a total failure I should have paid only half €25.50.
Sincerely
Convenient transportation
Comfort is good
Service attitude is also good
High cost performance
The surrounding facilities are also quite complete
Business trips can be considered
Parking is also convenient so it is recommended
GGuest UserPremiere Classe Tarbes - Bastillac
Google review summary
Reviews aren't verified
2.4
593 reviews
5 ★
4 ★
3 ★
2 ★
1 ★
Reviews on other travel sites
Trip.com
2.7/5 · 52 reviews
Tripadvisor
2.5/5 · 222 reviews
Google doesn't verify reviews from other travel sites. To see review policies, visit their site.
Reviews
Search reviews
Un immense merci à Sylvie, la réceptionniste de l’hôtel Première Classe Tarbes, pour son accueil chaleureux, sa gentillesse et son professionnalisme. J'avais réservé une chambre simple, mais elle a eu la délicatesse et la générosité de m’installer gracieusement dans une chambre plus spacieuse. Un geste qui m’a vraiment touché. Ce genre d’attention est rare et mérite d’être souligné. Je rajouterai que les chambres sont en très mauvais état , draps déchirés dans ma chambre.Toutefois ce n'est pas la faute du staff... A suive.
GGuest UserConvenient transportation
Comfort is good
Service attitude is also good
High cost performance
The surrounding facilities are also quite complete
Business trips can be considered
Parking is also convenient so it is recommended
JJordanxo3Very central, and very friendly staff. Unfortunately the carpet throughout the building was filthy. The building is neglected but for a short visit it is perfect of you're not picky. I arrived to my room and the toilet was not functioning properly. Staff were on it within 40 minutes and had fixed it themselves asap. Very accommodating and helpful with anything I was unsure with. Minimal amenities in the room, but was lucky enough to have a balcony nonetheless. Functioning AC too. You pay for what you get.
GGuest UserNice clean hotel with very friendly und helpful staff, bit far from public transport and grocery stores for people without own transportation possibility, the Shower was little tidy
AAnonymous UserLocation was excellent and the staff were all very polite and friendly n spoke English. There were however mosquitoes in my room which I could get rid of n it was annoying.
The staff were also helpful in booking a taxi for me for my trip to Toulouse airport.
I would definitely recommend the hotel to my friends and return to stay if I’m back in Toulouse again.
They also allowed me to store my luggage after I checked out .
GGuest Usertout d'abord impossible de valider notre code d'entrée nous avons téléphoné et avons eu un autre code (POURQUOI?) impossible d'aboutir car il fallait régler 2,60 € de taxe de séjour en plus !! bref nous sommes restés devant la porte 20 mn en pleine chaleur ... donc très énervés
la chambre correcte mais la salle de bain avec baignoire sabot très glissante et très haute donc dommage que nous n'ayons pas eu une douche...
le petit déjeuner très mesquin pour le prix .... pas de charcuterie, ni fromage, ni fruit.... jus de pomme pas de jus d'orange....
c'est la 2ème fois que nous réservont dans cette chaine et sûrement la dernière.........................
GGuest UserThe location is excellent.
It is very close to the Sant Roque station, which is the central station of the city. It is located in the old area very close to the tourist attractions. Good service. It is a hostel opened a month ago. How to improve I would suggest that there be more showers outside the rooms, it can be annoying for the other guests if they use it if they are resting. The tram also passes nearby so bring earplugs.
GGuest UserWe just wanted a place to sleep and store our bags while we participate in the activities of the grotto. So it was just the right place for us.
Please just hire a receptionist who can understand English because there was confusion as to the booking because the male receptionist can't understand English and we can't speak French.
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