My suite was G2. It was around 350~400 per night. The Pleasantries: The Outdoors: The public pool was a sight to behold, and the proximity to the beach was most convenient. One could spend a rather enjoyable afternoon by the pool, sipping a fine beverage and overlooking the ocean. Privacy and Convenience: The villa provided a good level of privacy, and its location offered convenient access to both the Da Nang city centre and the charming town of Hoi An. Staff Depor**ent: Though understaffed, the personnel conducted themselves in a professional manner, and their handling of complaints was quite civilized, I must say. The Unpleasantries: Absence of Amenities: It was most disconcerting to find that the rooms were bereft of televisions and that the air conditioning system was inoperative. For the rate of 400 USD per night, one would reasonably expect these basic amenities to be in good order. Inefficient Procedures: The necessity of waiting for staff to check in and out was an irksome inconvenience that could have easily been avoided with proper staffing or organisation. Disrepair: The villa exhibited a rather rundown appearance, with appliances in various states of disrepair. The fan, the hair dryer – all seemed to have seen better days. Design Inconsistencies: The logic of the design was puzzling indeed. Providing but one cup, yet two sets of toothbrushes, left us quite perplexed. The safe was curiously placed atop the closet, and the water pressure was disappointingly weak. Furniture: I would be remiss not to mention the furniture, which appeared rather worn and past its prime. In Conclusion: Ocean Villa, despite its appealing location and outdoor amenities, fell short of the expectations one might associate with a venue at this price point. Whilst I extend my sincere appreciation to the staff for their professionalism, I cannot in good conscience endorse this accommodation without significant improvements. Though our stay was not entirely without merit, the aforementioned shortcomings led us to seek a refund for one of our nights. It is my earnest hope that Ocean Villa might address these issues, for the potential for a truly splendid getaway does indeed exist.
Very Good
48 Reviews