The valet attendants are always friendly, a great welcoming smile everytime I go to Jamaica Bay Inn. Sadly, the front desk person lacked friendliness, not welcome and was not preceptive. As I came up to the front desk, she stood next to me working on bags on the desk but did not welcome me or even let me know she was going to help me. Then we she did get to her computer, no smile and I felt like I was carrying the conversation. The room was nice but the furniture and design seemed dated and worn down. We headed to the pool and since it was a bit chilly, decided to use the hot tub which was not hot enough to keep us warm. Sadly another disappointment. We had dinner and drinks at the restaurant which is always great service and food. I hope there's more importance put on the front desk staff to me welcoming as they are the hotel lobby greeters and start to vibe for the hotel.