Hengda Hotel Reviews
Hengda Hotel
Dragon neck Evergrande splendor, Qingyuan, ChinaView Hotel Details
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1 night
Hengda Hotel Guest Reviews
4.5/5
Great
732 Reviews
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(732)
Positive reviews(710)
Reviews with photos/video(194)
Perfect for kids(67)
Delicious breakfast(51)
Friendly front desk staff(40)
Great air circulation(37)
Luxurious(24)
Great swimming pool(14)
Secluded lake view(11)
Has rooms for families(9)
Negative reviews(22)
Thamarai Naik
Deluxe Room - Lake-View (Double bed) (Bathtub)
Checked in 2024年2月
Family
1 Reviews
Very Good
Posted on 2024年2月19日
Chinese New Year, the staff were highly hospitable except the gentleman in the games room.
Response from Property: Dear Guest, Thank you for choosing our hotel and sharing your experience with us. We have read your review carefully, we are very happy to spend this Chinese New Year with you, and we are very sorry that you had a bad experience with our hotel. We will train our staff and optimize the flow of service to provide a better experience for our guests. Welcome again next time, look forward to seeing you next time!
Guest User
Family Suite (Bathtub)
Checked in 2024年1月
Family
1 Reviews
Very Good
Posted on 2024年1月3日
I thoroughly enjoyed my overall experience at your establishment. The staff was courteous and cooperative, and the facilities were excellent. While the breakfast service was a bit delayed, I understand that these things can happen, and it didn't significantly impact my stay. The food quality was good, although I would appreciate a bit more variety, especially catering to the preferences of international guests.
I look forward to returning and experiencing more of what your wonderful place offers.
Thank you!
Response from Property: Dear guest, thank you for choosing our Evergrande Hotel Qingyuan and sharing your experience. We are very pleased to receive your recognition of the service of our staff and thank you for your high opinion of the cleanliness of our rooms. We are very sorry for your dining experience, your comments and suggestions will be fed back to the relevant departments in order to make further improvement. Thank you again for your support and feedback. We are looking forward to your next visit!
MARCO
Deluxe Room - Lake-View (Double bed) (Bathtub)
Checked in 2023年1月
Couples
85 Reviews
Outstanding
Posted on 2023年1月24日
Very good forleasure and relax . Super clean … nice and excellent service . Structures for fitness and leasure at top level in China
Response from Property: Dear guests, thank you for your praise！So happy that our service has received your recognition,your recognition is our goal and driving force.Hope to see you again and wish you a happy life !
AAMMEERRIICCAA
Superior Room - Mountain-View (2 beds) (Bathtub)
Checked in 2022年1月
Family
4 Reviews
Amazing
Posted on 2022年3月14日
Everything was good. Pool is a walk away, hot springs leaves some to be desired. I liked the sauna though. Nothing actually in hotel, need to walk down the street. Area very nice and secluded though.
Response from Property: Dear guests, thank you for your support to Qingyuan Evergrande Hotel. The hotel is located at the intersection of Longjing Expressway and the traffic is very convenient. The air in this areas is fresh and the visons is beautiful, and the six centers surround the Yingyue Lake, so that u can enjoy a lovely day in different centers. Welcome for your next stay.
Guest User
Superior Room - Mountain-View (2 beds) (Bathtub)
Checked in 2021年7月
Couples
20 Reviews
Outstanding
Posted on 2021年7月20日
First-class service, spacious room with super comfortable beds. Huge selection of breakfast food. The hotel is located in big park with a lake in the middle, the whole area feels like a spa, with all kinds of sport and spa facilities (gym, swimming pool, badminton courts, massages, sauna etc.) You can truly forget about all your problems and properly relax. We didn’t want to leave, and we will definitely come back if we travel to Qingyuan again.
Response from Property: Dear guest, Thank you very much for your praised of our hotel. We have blue sky, white clouds and fresh air here. It is the best destination for leisure and vacation.We hope to see you and your familly again.Best regards,Guest Service Manager
Matt8888
Deluxe Room - Lake-View (Double bed) (Bathtub)
Checked in 2021年12月
Family
13 Reviews
Outstanding
Posted on 2021年12月23日
It’s a really nice hotel and it’s right on the beach. I highly recommend it.
Vijay
Family Suite (Bathtub)
Checked in 2021年7月
Family
14 Reviews
Outstanding
Posted on 2021年7月31日
good 5star experience hotel. Hotel staff and attitude is very supportive. Nice calm place with all facilities , definelty would come back in future
Response from Property: Dear guest, thank you for your support. The happy messenger of the hotel will provide you with 24-hour butler service. We look forward to your coming again.
Christian Garcia
Deluxe Room - Lake-View (Double bed) (Bathtub)
Checked in 2021年8月
Family
35 Reviews
Very Good
Posted on 2021年10月31日
Big place nice location
Hualizhixiangpenyin heyong
Superior Room - Mountain-View (Double bed) (Bathtub)
Checked in 2024年2月
Friends
1 Reviews
Outstanding
Posted on 2024年2月13日
The room is big and clean. What's particularly surprising is that the hotel upgraded the room with lake view for free. Thank you!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very glad that you are satisfied with the size and cleanliness of the room, and we are even more grateful for your recognition of our service. We have been committed to providing every guest with a comfortable and warm accommodation experience, and hope that you have a pleasant time here. At the same time, we are also very glad that you like our lake view room type, and we will continue to work hard to improve the quality of service and provide you with a better accommodation experience. Thank you again for your visit and look forward to seeing you next time!
Guest User
Superior Family Friendly Room (Bathtub)
Checked in 2024年2月
Family
13 Reviews
Outstanding
Posted on 2024年2月29日
The room is large and well-equipped. The park has mountains, water and hot springs, which is suitable for family gatherings. The air is fresh and the greenery is dense. The breakfast is rich, and there are also lucky bags and spring couplets activities in spring. It was a pleasant stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to hear that you are very satisfied with the size of the room and the completeness of the facilities, as well as the environment of the park and the richness of the breakfast. We have been committed to providing guests with a comfortable and convenient accommodation experience, so that guests can feel the warmth and comfort of home. We are also very happy to provide a pleasant place for your family gathering. Thank you for your praise for us, we will continue to work hard to improve the quality of service, and look forward to your visit again!
Anonymous User
Superior Room - Mountain-View (2 beds) (Bathtub)
Checked in 2024年2月
Family
14 Reviews
Posted on 2024年2月7日
The environment is very good and the hotel is luxurious, but it is a bit old and the facilities are a bit old-fashioned. When I came, I don’t know if it was because of the weather or something else, there were very few people and it was a bit deserted.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we apologize for your dissatisfaction with the hotel facilities and services.
We are also very grateful for your evaluation of our hotel environment. We will continue to work hard to maintain the luxury and comfort of the hotel and provide every guest with a better accommodation experience.
Finally, thank you again for your feedback and support. We look forward to your visit again and let us provide you with better service and experience.
Maxhong
Deluxe Room - Lake-View (Double bed) (Bathtub)
Checked in 2024年1月
Family
1 Reviews
Outstanding
Posted on 2024年1月22日
The room was generally OK. The lake view room faced south and had a nice view. However, the heating in the room was too hot and could not be adjusted. The sound insulation was average. I wonder if there were many people living in the room next to me. I could hear people talking (their voices were a bit loud).
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your evaluation and feedback on our hotel. We attach great importance to your opinions and suggestions, and we apologize for the problems you encountered during your stay.
We will seriously reflect and take measures to improve. To ensure that every guest can enjoy a comfortable accommodation experience, thank you again for your feedback and support. We will continue to provide better service and experience for every guest, and look forward to your visit again.
Anonymous User
Superior Room - Mountain-View (Double bed) (Bathtub)
Checked in 2023年12月
Business travelers
3 Reviews
Outstanding
Posted on 2024年1月26日
It was my first time staying at Evergrande Hotel. Although it is a bit old, it is very clean and comfortable. The facilities are complete, and the fitness center is well-equipped. The breakfast is delicious. I didn't go to the hot spring, so I can't comment on it. The whole environment of the hotel is very good. It is very comfortable to take a walk after breakfast. The service of the hotel is still very good. After all, it is a brand hotel. Although there is nothing around, it is still very comfortable to stay here on a business trip. Good review 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise and support for Evergrande Hotel. We are glad that you spent a pleasant holiday in the hotel, and thank you for your recognition of our facilities and services. We look forward to your visit again and let us provide you with better service and comfortable accommodation experience.
Rainbow Girls
Superior Room - Mountain-View (2 beds) (Bathtub)
Checked in 2023年12月
Family
15 Reviews
Outstanding
Posted on 2023年12月6日
First of all, the hotel's external environment is very satisfactory, just like entering a forest, with a lot of negative ions. The hotel lobby is magnificent and luxurious. The room is a double bed, the space is very large, the decoration is a bit old, but the facilities are very complete. The bedding is very satisfactory, very comfortable, and very clean. The room also has a balcony, and there are trees downstairs, which feels super good. Then the cleaning lady's handwritten welcome message, the small details are quite good. I took a hot spring bath at night. There are not many pools, but they are very clean. Dinner was eaten at the hotel, the taste is good, and the dishes are large. The robot that delivers the food is very cute. The overall feeling this time is: rich + clean + very satisfied. I have already included it in my plan to come again next time!
Original TextTranslated by Google
6/7
Response from Property: Dear customer, thank you very much for your comments and support to our hotel. We are also very happy that you have affirmed all aspects of our hotel. We will continue to provide every guest with a comfortable, clean accommodation environment and considerate service. At the same time, we are also very grateful for your praise for our dinner and robot service. We will continue to work hard to improve the quality of catering and service level to bring better experience to guests. Thank you again for your support and feedback, and look forward to your next visit!
Guest User
Superior Room - Mountain-View (Double bed) (Bathtub)
Checked in 2023年12月
Friends
1 Reviews
Outstanding
Posted on 2023年12月3日
Facilities: The decoration looks old, but it is still magnificent and high-end. Except for the aging of the central air conditioner, which is a bit noisy, other facilities are complete.
Hygiene: I often see hair and unknown hair in 5-star hotels with good business, but I didn't see it here. It should be because there are fewer people staying. The carpet is also very clean and not black.
Environment: The best thing here is the supporting facilities. If Evergrande had not declined, it would cost at least 2,000 per night with this supporting facilities. Refer to Kunming InterContinental.
Compared with the 5 rooms in the villa next door, 2,500 per night, most of the rooms do not have independent bathrooms, and the towels are a black hand towel. The hygiene is so bad that it can't be worse. This place is really cost-effective. Don't be fooled by online pictures. No matter how old a regular hotel is, it can withstand star certification. B&Bs are garbage.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, thank you for your support of our hotel and for sharing your experience with us. We will also improve our shortcomings to provide you with better services. There is no rainbow without wind and rain. The hotel has been open for more than ten years. Fortunately, with your support, we continue to make progress in the hardships. I hope that every day in the future we will get better and better, just like: the boat has passed through thousands of mountains!
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