Guest User
January 12, 2023
The hotel is comfortable and very well run. The huge black mark is the restaurant. We anticipated a fairly comfortable, mildly expensive restaurant offering contemporary cuisine. Frankly the service was remarkably bad -- certainly the service in the average pizzeria would be far more attentive, friendly and refined. For instance, when we finished one course, each of us left the cutlery on the plate. The waiter then dumped the cutlery on the table so that he wouldn't need to replace it. The cuisine was not much better. Our fish was drowned in at least 250 ml (one full glass) of an extremely sweet sauce. Fortunately we could rescue some of the asparagus risotto as it had been shielded by the fish. For dessert I opted for fresh fruit, and that was actually very good. The price would have been justified if the service and the cuisine were much much much better. We may stay at this BW hotel in the future but we will certainly be very very cautious with respect to the restaurants of BW hotels.