Hotel near Downtown Miami,Miami90.9% of visitors choose this area
GGuest User2026.02.12
The room's decor is thoughtfully designed and very comfortable, with tall, floor-to-ceiling windows offering beautiful city views. The lobby staff were warm and attentive. There's a free MetroMover station near the hotel, which makes getting around very convenient.
Hotel near Downtown Miami,Miami90.9% of visitors choose this area
GGuest User2023.12.17
The most important thing is that when I checked out, I had to charge my vacation tax repeatedly. I showed them the details of the order email, but they still insisted on collecting it. In the end, I had to call the order platform to solve the problem.
Hotel near Downtown Miami,Miami90.9% of visitors choose this area
GGuest User2025.08.25
The room was quite spacious and offered excellent views. The hotel's location is fantastic, making it super convenient for getting around. The area around the hotel looks especially beautiful at night. The front desk staff were very attentive and helpful. Parking was convenient, though it wasn't cheap.
directly across the street from the beach/ocean. nice pool setting on fifth floor took advantage of a great massage/spa not far from Ft Lauderdale airport
Hotel near Downtown Miami,Miami90.9% of visitors choose this area
JJINGHAN2019.06.23
The front desk actually remembers the face, the hardware is general but the service is really intimate. The location is very convenient in the city center. I want to live on the beach and go to the miami beach.
Hotel near Downtown Miami,Miami90.9% of visitors choose this area
GGuest User2024.07.26
This has been and is my favorite hotel in Miami! The location is in the center of Brickell right next to the mall. So it’s possible to walk around. I love the location! The amenities are amazing! I love the pool, I love the gym and the restaurants and bars as well. The rooms are super clean and have a beautiful aesthetic! The entire hotel smells amazing and looks luxurious and amazing as well. You can rent the city bikes for free and have amazing views from the balcony. The rooms are spacious. The staff is very kind! By far my favorite hotel in Miami!
Hotel near Disney World Resort,Orange County77.9% of visitors choose this area
TThiago L. F.2024.01.12
Exceptional hotel. The only drawback is that it doesn't have the benefits of Disney's resorts (it only offers early entry - which doesn't make as much difference as the other DR's privileges).
The room was OK, Japanese style, clean, good environment, but the service was not good. No one was serving at the front desk at night. The hotel is located in the Nobu Hotel building, and the two hotels share the same building.
Hotel near Downtown Miami,Miami90.9% of visitors choose this area
GGuest User2025.01.02
Very nice hotel in the business center of Miami. Very close to the bay. Free light rail. Light rail to the airport (orange line) is very convenient and cheap. Many restaurants nearby. Very comfortable and clean rooms. Outdoor pool. Excellent restaurant.
Was hoping for more children playgrounds and areas where toddlers could play besides swim. There were a lot of kids at the hotel who probably would have enjoyed other areas.
Overall very nice hotel and beautiful golf courses
Very Good
103 reviews
8.3/10
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9,4/10
Amazing
Ccm2024As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT!
Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying.
This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation.
We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later).
The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough!
I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine.
Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them.
The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down.
When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this…
Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went.
A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out.
I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful.
We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts.
Now I need to go through the process of disputing the transaction with my bank. Really?
The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand.
I am hoping this property reaches out as promised but it holding my breath.
Do better Ritz Carlton South Beach!
Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.
GGuest UserThe resort was very beautiful and well maintained. The cottage we stayed in was spacious and we really liked the decor and how soft the beds were. The food was good but a little pricey. We were not impressed with the cabana rental. The cabana was not ready when we arrived. We had to wait for it to be cleaned and set up. The cabana was not labeled and we were confused on which cabana was ours as there were 2 next to each other. We asked when service would start and we were told 10am, then we asked again at 10:45, then went to the front office at 11:30 and when 12pm rolled around with no service we decided to leave and get our money back on the cabana. At that point all we paid for was a chair and towel which did not meet our expectation when spending $250.00 on a cabana for the day. I would recommend several things for the cabana. 1. Number the cabanas so you can clearly see the number. Telling us Cabana 2 does not help when they are beside each other. 2. Stock the min fridge with water. 3. Clearly explain on the cabana rental that food/service will not start until a certain time. We expected to at least get something to drink while in the cabana. 4. Install a call button or app that you can be in contact with someone when you need something. There was a significant delay on getting our refund. And we do appreciate the Manager helping us on Friday get that resolved before we checked out on Saturday morning.
All in all, the resort was great. We loved the vibe and updates made to the property. The rooms were comfortable and fresh, and we loved the beds as they were very comfortable, and the sheets were so soft. Everyone was friendly and pleasant. We most enjoyed fish like a local with Patrick. We found that the pool in the middle of the property was less used and felt more quiet and more private therefore we spent our time with a good book. I would give the stay at 4.5 out of 5. Highly recommend trying out Three Waters Resort.
Yyuna82We also used the private beach! Please note that service to both the pool and beach ends at 5pm. It was great that there were refillable bottles in the room and water could be refilled anywhere in the hotel! It's more eco-friendly than plastic bottles. We upgraded to a spacious junior suite, which was a great choice! Our family of four had plenty of room to spare. The bathroom was spacious, with a separate shower and chair. The amenities also had a nice scent.
It was easily accessible from the airport, and we arrived in about 15 minutes by Uber for about 3,500 yen!
From our room, we could see the neighboring tower apartment building and the beach.
GGuest UserI had a prepaid booking.
They charged 800$ for incidentals with the POS that gave the “Approved” status.
We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment.
Front desk guy Christian very rood, pushing it to the edge of snapping.
Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment.
We spent 1 hour locked outside by this “system error”
The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff.
The roof top restaurant is quite nice for dinner.
I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing.
You can get only inroom dining after 10pm.
Shuttle service only to Disney parks.
GGuest UserJust recently stayed at JWMarriot at Marco Island. (March 12-15) Reserved two rooms that were supposed to be Kings with pullout bed. When we arrived and checked in we had two king rooms with no pullout bed. We had our grandchildren with us and we needed the pullout beds. Hotel agreed to provide roll out bed but very uncomfortable and not what we paid for. I have requested a refund
GGuest UserMust give a good review! The room is really nice, the service attitude is not as bad as mentioned in the comment section, and the environment is also very good. The beach is almost deserted, but the scenery is okay even if it is not a private beach. Although there are fallen leaves in the swimming pool, it is not very dirty. My skin is very sensitive but it was fine after swimming. Someone will clean the mats around the pool in the morning. Highly recommended
GGuest UserThis has been and is my favorite hotel in Miami! The location is in the center of Brickell right next to the mall. So it’s possible to walk around. I love the location! The amenities are amazing! I love the pool, I love the gym and the restaurants and bars as well. The rooms are super clean and have a beautiful aesthetic! The entire hotel smells amazing and looks luxurious and amazing as well. You can rent the city bikes for free and have amazing views from the balcony. The rooms are spacious. The staff is very kind! By far my favorite hotel in Miami!
DdiudiutuThe newly opened hotel, located on Marathon Island, has a very good environment. It is nearly 7 miles from the bridge. You can go from Miami to Key West and take a rest. The hotel can directly sign up for diving, kayaking, fishing, cycling and other recreational activities (charges). The hotel charges USD 33.75 / night resort fee and USD 20 / night parking fee.
GGuest UserThe room was quite spacious and offered excellent views. The hotel's location is fantastic, making it super convenient for getting around. The area around the hotel looks especially beautiful at night. The front desk staff were very attentive and helpful. Parking was convenient, though it wasn't cheap.
AAnonymous UserThis hotel is very good. It is closest to MK. The second floor of the hotel can take the small train directly to MK. At night, there are many people who take the train from MK. At this time, you can take the cruise ship to Pier 2 and return to the hotel. Come to Orlando Disneyland the whole journey ~ you need to stay in a hotel, you don't need to change hotels at all (don't ask me how I know). This hotel has cruises, trains, buses to choose from, and UBER is also very convenient.
The hotel room is large, the health is very good, there is a hand-held shower, not the kind of wall-mounted can not be picked off, it is also convenient.
The hotel restaurant closed on time at 21:00. We came back late. We didn't eat dinner. We took half a bag of biscuits. If we want to go back to the hotel for dinner, we have to arrange a time.
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