4-Star Hotels in Ontario, Canada

PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it. CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors. SOLUTION! I had to use some ”white noise” to drown out the crazy door slams. CASINO is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that. If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal. Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.

The hotel is great-well lit, clean, quiet. Staff is friendly. A great place for family outings and also for conventions. The only complaint I had was there was no tea available in the room, just very good expresso coffee and more device plug ins for usb or usb-c without having to find electrical outlets for blocks. The room we had could have been a little bigger and roomier for the price we paid. It was a long room but accessible to the elevator and ice machine and the flooring is  weird and could be  plushier. (321) I Like the lights going on automatically under bed when getting up in the night. Had 2 queen beds which are comfortable. The pool is wonderful and so is the hot tub which is big( can accommodate 10). The cabanas are wonderful amenities. . Like the proximity to fun places, restaurants and bars and stores—-all within the confines of the Hard Rock Hotel. Important suggestion: because the hotel is attached to other businesses, security is important. 1. Maybe have a gate into the hotel proper with a security guard or paid guests could use room key to get into the hotel from the emporium or other businesses like restaurants.  2. Use room key to work the elevator so no other persons who are not authorized could enter the room floors. Will definitely stay there again. Appreciated getting late checkout. Reception girls are courteous and very helpful and friendly.

This was by far the most amazing stay we had throughout all of North America. Absolutely everything was perfect. We were welcomed by Audrey, who was the sweetest hotel employee we encountered in Canada. She made us feel so comfortable and pampered. I had an amazing birthday thanks to you, the upgrade was already such a beautiful touch, but the piece of chocolate cake you left in the room while we were out was so thoughtful and very delicious. Thank you ❤️ The room is spacious, beautiful and with the most gorgeous view on the falls. The beds are big and comfy, the bathroom products are good as I already knew that brand. The breakfast was great, diverse and generous. There is a restaurant in the hotel open til 23:00, as well as a souvenir shop. The lounge area is so relaxing and also allows you to enjoy the view . We were given vouchers to try light therapy at the spa, it was great and everyone was so lovely! The gym is really good, there’s everything you’d find in a regular gym and even headphone, apples, towels and water + you can train while looking at the Niagara Falls! The jacuzzi and sauna outside are right next to the swimming pool and spa. Most importantly, the waterfalls are a 25-minute walk or 5-minute drive from the hotel. I will tell everyone who visits the Niagara Falls to stay at this hotel, it’s worth the price and the surrounding hotels are really not as nice, (and this is coming from someone who stayed in Marriotts and budget hotels in 100+ countries.) Thanks again for making me feel special on my birthday 🫰🏻

The hotel is very nice and modern throughout. The only issue is the hotel is on a flight path into Pearson International Airport and is very bury with planes going over the top of the property overnight and early morning!

Fantastic stay! The hotel has a wonderful environment, and the surroundings made it easy to relax and enjoy every moment. Combined with friendly staff and great service, it was an absolutely memorable experience. Highly recommended!

The room was clean but quite outdated, with a musty odor, reminiscent of damp towels. The bed and pillows were comfortable, which was a plus. However, there were no toothbrushes, toothpaste, or slippers provided. The coffee machine in the room had water pooled in the tray, likely from the previous guest's usage and it appeared never have been cleaned. Additionally , there was no hot water kettle or bottled water provided in the room which was disappointing.  The lobby, corridors, and other public areas had a strong smell of bleach, which was overwhelming. The buffet breakfast was a highlight. For CAD$20, it offered a wide selection, and the quality was excellent, making it a great value. Service was a bit of a mixed bag. Restaurant staff, especially Erica, was fantastic—attentive, polite, and thoughtful. She checked in with every guest to ensure they were satisfied with their meal. Unfortunately, some of the male staff seemed to be less eager to serve non-Caucasian guests, which was disappointing and made the experience feel less welcoming. I also want to give a special mention to Chitra at reception. I arrived early, and she went out of her way to accommodate me, even managing to arrange an early check-in. She also informed me about the late check-out benefit available to IHG members, which the other male receptionist had not explained when he simply rejected my request. Overall, the hotel is somewhat pricey, but the breakfast and service (especially from Erica and Chitra) made up for some of the other shortcomings.

This hotel is pretty good. I had a bad experience in London before, where my bag and everything was stolen from the lobby of a Hilton there. But this Hilton overall is really nice, and the location is ideal.

Excellent check in and check out.The check in lady was so nice and very helpful with our room choice ,definitely will be back especially to try the wine 🍷 patio etc so much offered here from rooms,bars and food,pool Clean lovely hotel with friendly staff.Quiet place to relax

Upon check-in, the 2 bedroom suite turned out to be a family suite with 2 Queen beds in the same room and a sofa bed in the other and with only 1 bathroom! Not suitable for us, 2 adult couples, to stay in. Upon our request, the hotel staff changed us to another “2 bedrooms” suite with a king size bed in each room and with 2 bathrooms. This turned out far better than the earlier room. But this room was on a higher floor and a better view of the Niagara Falls. So we had a wonderful memorable 1 night stay!w

There was a huge mixup with booking a room based on pics on Trip.com website vs what I ended up with upon arrival Basically booked a jacuzzi room and got a plain room. The hotel bent over backwards to try to accommodate me...as it was unavailable and they reduced my room rate for the first night and put me into the jacuzzi room the 2nd night without any higher charge either What an amazing staff!!