"The hotel environment is very good, the breakfast is average, and it is very suitable for a relaxing vacation."

"A very nice apartment: spacious, comfortable, clean, well-equipped, quiet, and secure. The grounds are lovely and well-maintained, and there are two beautiful swimming pools. The only drawback is its location, which isn't specified in the listing. The complex is situated on a hill, making access somewhat difficult, far from activities, and with no nearby public transportation. It's accessible by taxi and tuk-tuk. The nearest bus stop is a 20-minute walk away, as is the supermarket! The price is a bit high considering the location, and a daily shuttle service at certain times would be beneficial. It's a very pleasant place for a relaxing holiday, but the city center, with its lively atmosphere, is also nearby."

"The property is absolutely lovely.! No doubt about it, the management company responds really quickly, the freezer door doesn't shut properly so hopefully it will be fixed for the next guests, we would 100% return. Stunning balcony with views. Slightly complicated check in of where to go and how to find it but I found the people so helpful, we worked it out, It's around a 15 mins walk downhill to the old town, maybe a few mins longer to the marinia, an Uber back is around €3.50 and well worth it! Quiet complex, good tennis courts and rackets and balls provided at this one, massive bonus, umbrellas, beach brolly, throw overs which were all there, which was nice, The balcony gets the sun until around 6:45.! Comfy beds, good shower / bathroom. We stayed for 8 nights and can't wait to go back ."

"The hotel is very run-down, with doors falling off and in need of renovation."

"The hotel is quite new, and the rooms are spacious enough. The location is good; there's a small beach right outside the hotel's back exit, perfect for a walk or renting a SUP. The food at Sombra and the rooftop bar was decent, but the breakfast left a lot to be desired. The overall layout and flow of the hotel are poorly designed. The restaurant is located in the center of the building, and during operating hours, you can access the pool through it. However, if it's off-hours, you have to go up to the lobby, then take another elevator down, making for a long detour to reach the garden and sunbathe. Beyond that, while the staff were all friendly, it was clear they were understaffed during peak season and had many new recruits. Upon arrival, no concierge came out to help with luggage or valet parking. I kept seeing the same staff members at the deck bar, rooftop bar, and Sombra, and housekeeping was scheduled quite late, always coinciding with my afternoon return to the room for a rest. Furthermore, the front desk staff seemed quite unfamiliar with their duties, often giving incorrect instructions. I also had a hiking activity booked, but no staff member showed up to lead it. In summary, it's a resort hotel with good facilities, but the service quality doesn't quite match the Kimpton brand. However, I did see managers training new staff frequently. The overall experience was above average but could definitely be improved."

"Very nice. The apartments may be a little outdated, but the cleanliness is beyond reprieve! They come in every day to do maintenance. It's a quiet place, with no noise at night. We have to drive, but in Albufeira, to escape the hustle and bustle, it's ideal. We've been there before and will be back.😊"