Check other Batam hotels

Breakfast

8.9/10Very Good1330 Reviews
Nagoya|1.18km from city center
Conveniently located in the heart of the city, surrounded by restaurants and massage parlors. The hotel is clean, and the staff are friendly and very helpful when needed. Facilities are also good, and the room is clean. There's a wide variety of delicious food options.
FromTHB 1,005
8.9/10Very Good733 Reviews
Batu Ampar|2.23km from city center
Nice lovely hotel crowded only Behind hotel canteen 24 hr meal Level 2 wine bar with band nice Level 5 massage Pool till 10 pm gym steam sauna Cafe lobby Lovely cafe staff Many lift here 2 atm at lobby atm again outside Tour counter outside BNI bank outside lobby road taxi kiosk Ojek kiosk Straight from hotel few min walk 24 hr macdonald Other fast food 24 hr indian food Kampong buleh bar area too near harmoni hotel Thank you
FromTHB 796
4.5/101 Reviews
Batu Aji|5.29km from city center
Cost-effective and location
FromTHB 447
10/10Outstanding9 Reviews
Sekupang|0.78km from city center
good service, clean, free coffee, tea, everywhere, delicious, near the main road
FromTHB 330
8/10Very Good117 Reviews
Batu Ampar|2.15km from city center
The room is good and bed is comfy. I don't like the toilet, it's quite small indeed. The room also have mosquitoes, quite annoying. Service wise is not very helpful. I'm asking for a small change for the grab as most of the grab drivers in Batam don't have small change, a BIG hotel just shun you off and say don't have ... Just a small change if breaking IDR50,000 also don't have! Breakfast is terrible thou, nothing to fancy about ... I stayed for 4 days 3 nights, but I can say every morning breakfast is a disaster
FromTHB 757
6.3/106 Reviews
Batu Aji|5.78km from city center
I just can say…this is the first n the last I book the hotel
FromTHB 408
6.6/109 Reviews
Nongsa|4.99km from city center
Very clean and tidy. Enjoyed lifestyle away from city hustle and bustle. Surprised, no mosquitos surrounded by trees. Swimming pool was very clean. It will be convenient to have vending machine softdrinks at reception lobby. No bathway to reach the jetty.
FromTHB 4,093
6/101 Reviews
Batam Center|1.25km from city center
Not bad
4/103 Reviews
Batu Ampar|2.31km from city center
Bathroom sink tap is a press on tap with timer…. Very inconvenient for me.
FromTHB 437
6.3/1022 Reviews
Nagoya|2.52km from city center
Very good. Comfortable to stay here. The location is also strategic.
FromTHB 306

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Hot spring

0/100 Reviews
Nagoya|0.66km from city center
The Nida Rooms Nagoya Garden Sentral at Hotel Seruni Internasional provides a great place for travelers to relax after a busy day. Visitors to Nagoya will find that the Nida Rooms Nagoya Garden Sentral at Hotel Seruni Internasional is a fantastic accommodation choice. The hotel is located approximately 18km from Hang Nadim International Airport. Hang Nadim International Airport is the closest option for those who prefer to fly, approximately 18km away. Keeping busy is easy, with Arena Bermain Zone 2000, GPdI Pelita Batam and Cetya Sangha Bhitutim all nearby. In their spare time, guests can explore the hotel's surroundings.
6/101 Reviews
Sekanak Raya|6.56km from city center
Riahi by Swiss-Belhotel features an outdoor swimming pool, garden, a private beach area and terrace in Belakangpadang. The property provides room service and a concierge service for guests.All guest rooms features air conditioning, a fridge, a microwave, a coffee machine, a bidet, free toiletries and a desk. Every room has an electric tea pot and a private bathroom with a shower and a hairdryer, while some rooms will provide you with a kitchen equipped with a stovetop. At the resort each room has a closet and a flat-screen TV.At Riahi by Swiss-Belhotel you'll find a restaurant serving Indonesian, Pizza and Seafood cuisine. Vegetarian, dairy-free and halal options can also be requested.Hang Nadim International Airport is 43 miles away.
FromTHB 15,504
3.5/101 Reviews
Batam Center|1.54km from city center
FromTHB 1,335
9.2/10Great569 Reviews
Batam Center|1.05km from city center
Overall a great stay with fantastic views and amazing service! The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay. I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
FromTHB 1,981
8.1/10Very Good386 Reviews
Bengkong|2.22km from city center
Cozy and clean place with good service. It's easy to become a regular here because of its strategic location, close to everything and with plenty of food options nearby. Next stay at Golden Bay Hotel!
FromTHB 379
8/10Very Good0 Reviews
Nongsa|5.33km from city center
SleepRest @ Villa Nuvasa Bay offers accommodation in Nongsa, Batam and is located 1.7 km from Nongsa Beach. The property features free WiFi and BBQ equipment. Each room is equipped with air conditioning and television. The bathroom comes with a shower. Guests can enjoy a meal at Tiger Beach Club & Restaurant. Other dining options are also located around the property. Other facilities at SleepRest @ Villa Nuvasa Bay are free parking and streaming services (Netflix, HBO, Disney+, etc). The nearest airport is Hang Nadim International Airport, 13 km from the property.
FromTHB 2,598
0/100 Reviews
Nagoya|0.2km from city center
0/100 Reviews
Batam Center|0.16km from city center
Palam Mansion at One Residence is a 2 BR Apartment, located in strategic, near international ferry terminal Batam Centre. The room has a balcony with a city view and Welcom To Batam. Close to anywhere like airport, shopping centre and recreation area.
7.8/10Good157 Reviews
Nongsa|5.61km from city center
We stayed for 3 nights. Some mixed feelings about the hotel, but happy overall. Positives: - Very friendly and helpful staff - Lovely location - Free pick up from the ferry terminal - We were upgraded to two sea-view rooms (only paid for one upgrade and one free) because our family and children needed two conjoined rooms. - Requested a late check out and given one extra hour. - Rooms were good and had all the basic amenities - Great pool - Good rates Some negatives - Breakfast was kinda disappointing. On our first morning, there wasn’t even a buffet spread. Instead we were given menus without many options to order from. I guess they didn’t have enough guests to warrant preparing a breakfast buffet. But the buffets returned for the next days. Again, basic options without too many choices. Expected a bit more, but can’t complain too much for the price. - Water from the bathroom often leaked out into the bathroom, leaving the entire floor often wet. - Lots of mice running around loudly in the attic. Overall, 4.5/5 experience. Would recommend.
FromTHB 1,292
0/100 Reviews
Bengkong|14.39km from city center
Good location, cant fault because of price in strategic location in nagoya

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Family friendly

8.7/10Very Good291 Reviews
Nagoya|0.33km from city center
The hotel Air-Conditioning is very bad. I have reported to the receptionist, but they refused to fixed that. I slept with sweat body and the room feel warm. The location is very strategic. The room condition is very cosy. Everything is nice but the only AC is problem. Hope hotel management can fix the problem ASAP
FromTHB 670
7.9/10Good147 Reviews
Sekupang|5.96km from city center
I had a wonderful experience at Holiday Inn Resort Batam from check-in until check-out. Everything exceeded my expectations. The staff were exceptionally friendly, professional, and attentive throughout my stay. The hotel was spotless, well-maintained, and provided a very comfortable and relaxing atmosphere. We stayed in the Two-Bedroom Suite, which was incredibly spacious and perfect for families or groups. The generous living space made our stay even more comfortable. The only small suggestion for improvement would be to consider adding a sink and a microwave to the unit, which would make it even more convenient for longer stays. 😅 The facilities are truly superb. The swimming pools are large and perfect for both adults and children. The gym is well-equipped, and the spa offers a great place to unwind and recharge. Families will especially appreciate the kids’ game area and leisure room, which provide plenty of entertainment options. Overall, the combination of excellent service, cleanliness, spacious accommodation, and outstanding facilities made my stay memorable. I highly recommend Holiday Inn Resort Batam to families, couples, and anyone looking for a relaxing getaway. I will definitely return in the future.
FromTHB 1,389
8.6/10Very Good211 Reviews
Nongsa|5.86km from city center
The staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout. Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day. Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.
FromTHB 1,442
9/10Great7 Reviews
Batam Center|1.35km from city center
Had a pleasant stay at this cozy apartment. Though there were a minor hiccup, overall the experience was enjoyable thanks to the warm and accommodating host. The apartment is clean, comfortable, and perfect for a short 1–2 night stay with friends if you just want to relax and nua. It also comes with a nice view — and if you’re lucky, you might even catch the sunrise to greet you. Highly recommend for a quick getaway! 🌅✨
FromTHB 1,326
9.1/10Great354 Reviews
Nagoya|0.38km from city center
First time to Batam, hotel location is next to the mall which you may get what you need from mall and shops nearby. The hotel breakfast had variations choice and good. Overall the experience staying in this hotel was great. There is a swimming pool at Level 2 and and massage center inside hotel with reasonable price. If you are coming over follow those youtuber and online recommendations, you are a bit remote and need to go by car. This place may be good for business traveller but for backpacker or light traveller, you may choose to stay near the attractions where you can reach within walking distance.
FromTHB 1,316
8.7/10Very Good355 Reviews
Batu Ampar|2.42km from city center
Location was fantastic, just right beside the pier. Rooms are not really clean and nice. But in this price include breakfast is good enough compared to to others.
FromTHB 704
9.5/10Amazing381 Reviews
Batu Ampar|2.61km from city center
I have been to this place many times since 2020, if I’m not mistaken. It's an amazing location, akin to visiting old friends in an unfamiliar setting, with excellent service from the hospitality staff. They understand your needs and largely provide what you desire. I felt as though I was being pampered by a butler in a premium hotel. Marriott hotels offer a 24-hour gym, sauna/steam room, and room service. The rooms are beautifully designed, featuring comfortable beds and luxury pillows that are specially designed for relaxation. The leisure activities within the hotel area are excellent, and the Harbour Bay ferry exit is just a 10-minute walk to the right, where you can discover some very affordable local food restaurants, such as Bay City Seafood. We particularly enjoyed the steamed black grouper and steamed silver pomfret. Just let the waitress know if you prefer less sauce to reduce the saltiness. For personal care, there is a salon near the Swiss-Bel Hotel. I paid less than S$20, including tips, for an hour of foot reflexology or a body massage. For breakfast, there is a variety of cooked foods, ice cream, yogurt, desserts, breads, cakes, salads, and more. We enjoyed the carrot and orange juice, and at the hotel, you can order any juice or drink you prefer. Next time I visit, I plan to order smoothies for my breakfast. Thank goodness I will definitely be returning to the Batam Marriott Harbour Bay to take a break from my routine and indulge myself!
FromTHB 4,885
8.5/10Very Good238 Reviews
Batu Ampar|2.53km from city center
This is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance. The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again. The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement. The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests. The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.
FromTHB 986
9.5/10Amazing661 Reviews
Nagoya|1.17km from city center
As a frequent business traveler and hotel enthusiast, this hotel truly exceeded my expectations👏 The moment I stepped into the room, it felt bright and spacious. The room size was more generous than many hotels of the same caliber I've stayed in before. There was ample space for luggage, and the work and leisure areas were clearly delineated, completely free from any cramped feeling. The attention to detail in the design was truly impressive. The amenities were thoughtful and comprehensive. The room was equipped with a self-service laundry machine, so I didn't have to worry about accumulating dirty laundry during my week-long business trip – it was incredibly convenient. What surprised me most was the shower experience: the water pressure was strong and steady, and there was plenty of hot water, hitting my body with just the right force. After a long day of travel, a shower completely washed away all my fatigue. This kind of comfort in the details is precisely the standard a five-star hotel should uphold👍 Overall, my stay was impeccable. I will definitely choose this place again for my next business trip here.
FromTHB 2,277
8/10Very Good185 Reviews
Nagoya|0.78km from city center
Amenities: Toiletries were provided, but I brought my own shampoo. The lack of a hairdryer was a bit inconvenient. Cleanliness: The room, including the bathroom, was very clean. Staff cleaned the room daily. Environment: The room was filled with a scent, which I personally didn't care for. The room faced the street and was extremely noisy. On the first night, I had a splitting headache and had to buy painkillers from across the street just to get some sleep. Light sleepers might find this quite challenging. Service: The staff were very pleasant, polite, and efficient.
FromTHB 364

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5 star

6/101 Reviews
Sekanak Raya|6.56km from city center
Riahi by Swiss-Belhotel features an outdoor swimming pool, garden, a private beach area and terrace in Belakangpadang. The property provides room service and a concierge service for guests.All guest rooms features air conditioning, a fridge, a microwave, a coffee machine, a bidet, free toiletries and a desk. Every room has an electric tea pot and a private bathroom with a shower and a hairdryer, while some rooms will provide you with a kitchen equipped with a stovetop. At the resort each room has a closet and a flat-screen TV.At Riahi by Swiss-Belhotel you'll find a restaurant serving Indonesian, Pizza and Seafood cuisine. Vegetarian, dairy-free and halal options can also be requested.Hang Nadim International Airport is 43 miles away.
FromTHB 15,504
9.2/10Great569 Reviews
Batam Center|1.05km from city center
Overall a great stay with fantastic views and amazing service! The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay. I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
FromTHB 1,981
9.5/10Amazing381 Reviews
Batu Ampar|2.61km from city center
I have been to this place many times since 2020, if I’m not mistaken. It's an amazing location, akin to visiting old friends in an unfamiliar setting, with excellent service from the hospitality staff. They understand your needs and largely provide what you desire. I felt as though I was being pampered by a butler in a premium hotel. Marriott hotels offer a 24-hour gym, sauna/steam room, and room service. The rooms are beautifully designed, featuring comfortable beds and luxury pillows that are specially designed for relaxation. The leisure activities within the hotel area are excellent, and the Harbour Bay ferry exit is just a 10-minute walk to the right, where you can discover some very affordable local food restaurants, such as Bay City Seafood. We particularly enjoyed the steamed black grouper and steamed silver pomfret. Just let the waitress know if you prefer less sauce to reduce the saltiness. For personal care, there is a salon near the Swiss-Bel Hotel. I paid less than S$20, including tips, for an hour of foot reflexology or a body massage. For breakfast, there is a variety of cooked foods, ice cream, yogurt, desserts, breads, cakes, salads, and more. We enjoyed the carrot and orange juice, and at the hotel, you can order any juice or drink you prefer. Next time I visit, I plan to order smoothies for my breakfast. Thank goodness I will definitely be returning to the Batam Marriott Harbour Bay to take a break from my routine and indulge myself!
FromTHB 4,885
9.3/10Great356 Reviews
Batam Center|3.77km from city center
Had a wonderful weekend stay at Radisson during my birthday. It's actually a golf resort. Location near to the newly opened K-Square mall. Within Sukajadi area with popular eateries like Anchor cafe, Madley cafe and Pagi Sore Indonesian restaurant. My room was clean and spacious with open concept bathroom and come with balcony facing the golf coourse. Hotel arranged some birthday decor as my partner informed them in advance, which is nice. Facilities includes a large swimming pool with a view of the golf course, gym, spa and restaurant. However, the second swimming pool and some amenities at the 10th floor wasn't in operations. Breakfast was awesome with lots of food variety. The manual juicer machine to make orange juice was something to remember. The hotel interior decorations have Bali design inspiration. Overall a highly recommneded hotel to stay when in Batam.
FromTHB 2,224
9/10Great307 Reviews
Sei Beduk|6.95km from city center
Had a fantastic stay at Wyndham Panbil Batam. The hotel is beautiful, peaceful, and perfect if you’re looking to relax away from the busy city area. The room was spacious, modern, very clean, and the bed was incredibly comfortable. The staff were warm, welcoming, and always ready to help, making the entire experience even more enjoyable. The breakfast buffet had a wide variety of delicious options, and the facilities, especially the infinity pool and gym, were well maintained.
FromTHB 1,534
9.2/10Great72 Reviews
Sekanak Raya|6.53km from city center
An Amazing Wellness Retreat — We Can’t Wait to Return! We had an absolutely wonderful stay at Nirup Island. From the moment we arrived, the team went above and beyond to make us feel welcome. They helped with our luggage, arranged our speedboat transfers seamlessly, and even provided buggy rides around the island — including from our yoga classes to the padel courts. The service was exceptional throughout our stay. Housekeeping was impeccable, with daily turndown service and beautifully maintained rooms that were always spotless and comfortable. Breakfast offered a great variety of choices, and one of the highlights was the incredible wellness programme. Every morning we could start the day with yoga, Pilates, and other wellness activities, making this feel like a true wellness retreat rather than just a resort stay. The padel court is simply breathtaking, surrounded by endless sea views, and the beach is equally beautiful. We visited during the low season, so the island felt peaceful, exclusive, and uncrowded — exactly what we were looking for. Watching the sunset here was magical, and every corner of the island felt relaxing and rejuvenating. We loved our experience so much that we’ll definitely be bringing our family and friends on our next visit. A heartfelt thank you to the entire team for making our stay so memorable. We will most certainly be back!
FromTHB 5,215
4.9/1013 Reviews
Batam|4.36km from city center
Clean and good ambience. Easy to check in and check out. Convenience to shop and eat. All in one roof. The city view was amazing🔥🔥🔥
FromTHB 636

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Batam Resorts review

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9.3/10
Great
Posted on Jul 24, 2026|Studio 30 Twin
SGHo L K
Perfect location for shopping at malls or wet market, massage, cafes etc. Small hotel with great price point. Has everything a nice stay needs. Staff are very friendly, helpful and accommodating. Buffet breakfast sufficient variety with interesting health juices. Twin room is spacious and clean. Shower has sink top with lots space. Love the wall design and smiley face on door that perks up the holiday mood.
9.3/10
Perfect
SGHo L KPerfect location for shopping at malls or wet market, massage, cafes etc. Small hotel with great price point. Has everything a nice stay needs. Staff are very friendly, helpful and accommodating. Buffet breakfast sufficient variety with interesting health juices. Twin room is spacious and clean. Shower has sink top with lots space. Love the wall design and smiley face on door that perks up the holiday mood.
Price per night from:THB 1,185
9.2/10
Great
Posted on Aug 2, 2026|Deluxe City View Room With 2 Single Beds
SGAnonymous User
Overall a great stay with fantastic views and amazing service! The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay. I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
9.2/10
Perfect
SGAnonymous UserOverall a great stay with fantastic views and amazing service! The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay. I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
Price per night from:THB 1,981
9.1/10
Great
Posted on May 25, 2026|Superior Room
SGSole Traveller
Hotel was clean with courteous staff and nice window view. Buffet breakast included and location surrounded with many eateries outside the hotel. Will stay at this hotel again if I am going back there again. Highly recommend.
9.1/10
Perfect
SGSole TravellerHotel was clean with courteous staff and nice window view. Buffet breakast included and location surrounded with many eateries outside the hotel. Will stay at this hotel again if I am going back there again. Highly recommend.
Price per night from:THB 1,029
9/10
Great
Posted on Aug 5, 2026|Deluxe Double
MYGuest User
Initially we faced quite a bad experience, we have to push thru to get our request being entertained as this was our 2nd times stayed here within 2 weeks, but we able to approach the duty manager, Mr Jimmy … he was our saviour. They even decorated one of our rooms w simple birthday celebrations and slices of cake 🎂👍👏 Thanks a lot Jimmy for the well done job … keep it up … Btw, so happened that Aston Chefs had a collaboration in Batam, the place we were staying, the breakfast on that day was marvelous …
9/10
Perfect
MYGuest UserInitially we faced quite a bad experience, we have to push thru to get our request being entertained as this was our 2nd times stayed here within 2 weeks, but we able to approach the duty manager, Mr Jimmy … he was our saviour. They even decorated one of our rooms w simple birthday celebrations and slices of cake 🎂👍👏 Thanks a lot Jimmy for the well done job … keep it up … Btw, so happened that Aston Chefs had a collaboration in Batam, the place we were staying, the breakfast on that day was marvelous …
Price per night from:THB 1,379
9/10
Great
Posted on Jul 16, 2026|Deluxe Room
灌強
The location is convenient, with a Starbucks and a convenience store downstairs. However, the hotel is still undergoing renovations, so there's construction noise during the day, and the sauna and gym are not yet completed.
9/10
Perfect
灌強The location is convenient, with a Starbucks and a convenience store downstairs. However, the hotel is still undergoing renovations, so there's construction noise during the day, and the sauna and gym are not yet completed.
Price per night from:THB 893
9/10
Great
Posted on Jun 24, 2026
IDDean Stanton
My intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property. But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below). A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay. First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point. This second stay confirmed my initial observations, after 6 months of operation. Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼. Main public areas and rooms are immaculately clean and well maintained. If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam. Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed. However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get: - Breakfast not included - No pool or gym - Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size) - It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space. - Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been. *Summary and conclusions* We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam. As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts). On this occasion, my VIP member prices mean I paid very competitive prices for this stay. As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.
9/10
Perfect
IDDean StantonMy intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property. But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below). A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay. First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point. This second stay confirmed my initial observations, after 6 months of operation. Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼. Main public areas and rooms are immaculately clean and well maintained. If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam. Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed. However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get: - Breakfast not included - No pool or gym - Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size) - It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space. - Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been. *Summary and conclusions* We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam. As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts). On this occasion, my VIP member prices mean I paid very competitive prices for this stay. As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.
Price per night from:THB 879
8.9/10
Very Good
Posted on Jul 29, 2026|Superior Room
MYBlack Roses 001
Conveniently located in the heart of the city, surrounded by restaurants and massage parlors. The hotel is clean, and the staff are friendly and very helpful when needed. Facilities are also good, and the room is clean. There's a wide variety of delicious food options.
8.9/10
Perfect
MYBlack Roses 001Conveniently located in the heart of the city, surrounded by restaurants and massage parlors. The hotel is clean, and the staff are friendly and very helpful when needed. Facilities are also good, and the room is clean. There's a wide variety of delicious food options.
Price per night from:THB 1,005
8.8/10
Very Good
Posted on Jun 8, 2026|Superior Twin Room
MYAnonymous User
Overall, I had a pleasant stay. The location was very convenient and made it easy to get around the area. The hotel also provided complimentary breakfast, which was quite good with a wide variety of choices available each morning. However, the room was a bit small and cleanliness could be improved, as it did not feel as clean as expected. Despite these drawbacks, the good location and decent breakfast selection helped make the stay enjoyable.
8.8/10
Perfect
MYAnonymous UserOverall, I had a pleasant stay. The location was very convenient and made it easy to get around the area. The hotel also provided complimentary breakfast, which was quite good with a wide variety of choices available each morning. However, the room was a bit small and cleanliness could be improved, as it did not feel as clean as expected. Despite these drawbacks, the good location and decent breakfast selection helped make the stay enjoyable.
Price per night from:THB 767
8.5/10
Very Good
Posted on May 10, 2026|Deluxe Double Room
MYGuest User
The hotel is very clean and smell nicely. Room is spacious. Love to repeat again every time I came to Batam. Location is also nice. 5 star
8.5/10
Perfect
MYGuest UserThe hotel is very clean and smell nicely. Room is spacious. Love to repeat again every time I came to Batam. Location is also nice. 5 star
Price per night from:THB 597
8/10
Very Good
Posted on Jun 8, 2026|Modern Deluxe Triple Room
GBGuest User
The hotel location is easy accessible to many places. The service staff are friendly and helpful. However, the hotel room is quite bad though it is cheap. Please think again when price are cheap. The room is humid as the aircon is installed in wrong direction blowing toward the entrance door. I stayed for 3 days 2 nights only and I need to call for service for both days of my stay. It's either the shower door not functioning well or toilet bowl can't flush smoothly as it get clogged easily. The walkway to the room have no aircon at ALL. Breakfast not much variety as well. Unpleasant experience overall.
8/10
Perfect
GBGuest UserThe hotel location is easy accessible to many places. The service staff are friendly and helpful. However, the hotel room is quite bad though it is cheap. Please think again when price are cheap. The room is humid as the aircon is installed in wrong direction blowing toward the entrance door. I stayed for 3 days 2 nights only and I need to call for service for both days of my stay. It's either the shower door not functioning well or toilet bowl can't flush smoothly as it get clogged easily. The walkway to the room have no aircon at ALL. Breakfast not much variety as well. Unpleasant experience overall.
Price per night from:THB 437