8.7/10Very Good45 Reviews
King's Cross St. Pancras London|2.61km from city center
It does seems like the hotel try to cut cost by making it more difficult more complicated to get your room clean. The location is good. The cleaning is a worst service I have ever imagined.. the hotel ask us to tell or inform the reception if we need our room clean and I did that on the first day they didn’t replace enough towels on the second day. They didn’t do anything even though I have informed the hotel have documented and I put a sign in front of my room. When we travel back from whole day, need a shower now that our room has not been done and the towels has not been replaced. The reception could only do the best by replacing some items, but of course cannot have the room cleaned. I stayed for four night and the last day I couldn’t be bothered letting them clean the room again because I hate this appointment..