Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Отличный отель, уверен, что в качестве он держит отрыв не только от спа-отелей Майорки, но и всего побережья Испании. Высокий уровень сервиса, учтивости персонала, вкусная и качественная еда. Ухоженная территория, бассейны, фитнес, тропинки, можно отлично отдохнуть. Отель не очень детский, но детская комната есть и дочка ходила туда с удовольствием, спасибо Софии. Номера большие, у нас была терраса с лежаками, качественная косметика. Единственный минус (для меня) - это очень маленькая душевая кабина. В целом, отель очень понравился, как и Майорка.

My wife and I took her elderly mother to experience the hotel, Soller and the port. We were blessed with lovely weather. The hotel is excellent, enjoying a beautiful location . The staff are amazing and are SO friendly and helpful. A regular shuttle service is provided to take one to and from the Port, given that the hotel is atop a rather steep hill on the side of a cliff. All the food that we had was very enjoyable. We used both pool areas and the gym is of good size with good equipment. We had sea view rooms which were very well appointed and afforded wonderful views out to sea but also down towards the port. We were fortunate to get a couple of memorable sunsets.

Ok, the full story is, we were blown away by this place, with emphasis on place. The beauty of the coastline, from the vantage point of the pool patio and adjacent restaurant deck, is plainly a sight of pure beauty, on par with any you will find anywhere. But this is only true only if you like the look of lush cliffsides dropping off to sparkling blue seas, interrupted by occasional jagged rocks cutting the soft slope of forested hillsides, and various dollops of terracotta roof-tiles, splotching bits of color adimst the landscape, while above, the vastness of a blue sky meets water everywhere verdant, forest covered hilltops do not. The rooms were fine, clean and luxurious, and the buffet breakfast was a star, failing only in comparison to the scenery, which together made each morning's delightful breakfast a thing one might go to bed dreaming about in anticipation. But why then, 4 stars? Well really it's a rating reflecting our own flaws as hotel guests, I suppose, since we had reserved a room for three (my wife and our daughter who is studying abroad nearby). At the last moment our daughter invited her roommate to join us, and though we knew we had only reserved a room for three, we also knew two college kids could make it work. Upon arriving, the check-in person let us know quite aggressively (from our perspective) just how wrong we were. I would say he definitely made us feel very little like guests, and very much like illegal trespassers, or at the very least interlopers. As guests we admittingly did not deserve four stars, for bringing an unregistered guest and expecting everything would be alright. The clerk at check-in made sure we fully understood how wrong we were.

We stayed in this hotel for a week just after it reopened as part of the Pure Salt chain after 2 years of the Covid pandemic. We booked and travelled with Jet2holidays. There were clearly some opening teething problems. Supply chains had obviously struggled as had problems as the mini bar was empty on our arrival. When we reported this to reception we got 2 bottles of San Miguel and a Mars Bar. Later in the week some spirits and water arrived. There was a lack of toiletries (bearing in mind this is a luxury brand I expected more than a bottle of multipurpose hand wash/shower gel/shampoo and another of hand/body lotion. All the staff were new and finding their way in their roles with managers who were still working out how things should be organised. The manager was often visible and frequently stressed. Our room door lock refused us entry after breakfast one morning. Every one worked hard to fix it but it did mean that once they’d let us in we couldn’t go out for a while. If your mini bar is empty there is nothing to drink in the room. It is unclear if the tap water is drinkable and the kettle and drink making facilities advertised on Jet2’s site never appeared so we bought bottled water locally. Breakfast offers a wide range of choices, including a hot and cold buffet, continental breakfast, bread & pastries and additional hot items to order if you like. The dinner menu is delicious but a bit repetitive for 7 nights, especially if you don’t like some options. I would eat in the restaurant again wouldn’t book half board again as there are many local restaurants offering a wider variety of food. Also everything extra at dinner is chargeable (including water and bread) and there are surcharges on many dishes. Make sure you’re brought the right QR menu so you know what is charged. The hotel is well positioned at the end of the bay on a level path round the bay. The trams are far enough away that their noise is incidental rather than intrusive. The public areas are lovely. The pool area is up quite a few steps and enjoys fabulous views over the bay. The bar in this are wasn’t open during our stay, when it does open it will be worth heading up for a drink. The main bar seemed sp****ly stocked but that may be a supply issue and there are probably more choices now. Information about the hotel was available on the Pure Salt app. Unfortunately the QR code on the keycards took you to another brand in the hotel group. Once you have the right app it gives you lots of information including the menus, room service details and local walking tours. During our visit we walked a lovely path to Soller and back (about 45 mins each way) and got the bus to and from Palma from the bus station. Buses also ran Soller and other local villages with good paths back (take suitable footwear). This a lovely hotel which will only improve as staff become more proficient. However, it needs a few more touches to be luxury. Things like a range of toiletries, bottled water

If you work in the hospitality industry, and you want to know how to provide the best service possible, then visit this wonderful hotel! Beautiful place in perfectly tranquil setting. The team is exceptional. From the first interaction on email with the wonderful Antonia to the final warm farewell, nothing was a problem. We had a junior suite which was lovely and spacious. Breakfast lovely, lots to choose from. We had planned to explore the area in the evening but ended up heating in the restaurant every night as it was so good. Providing a simple and free buffet for guests between one and 3 pm is a lovely touch. Hope to return soon.