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Crystalbrook Riley map
From PHP 15,850

Crystalbrook Riley Map, Address, Transportation & Nearest Stations and Airport

Landmarks
Crystalbrook Riley
0km
Saint Monica's Cathedral
0.09km
Great Barrier Reef Liveaboard
0.2km
Kokoda Hall - Memorial Museum
0.21km
Cairns Aquarium
0.22km
Bulmba-ja arts centre
0.24km
Saint John the Evangelist Anglican Church
0.25km
NorthSite Contemporary Arts (formerly KickArts)
0.25km
Cairns Esplanade Muddy's Event Lawn
0.32km
GoodFoods Supermarket
0.38km

Transportation to Crystalbrook Riley

  • Airport

  • Train Stations

Recommended Hotels similar to Crystalbrook Riley

TOP
01
TOP
01
12 Gregory Street
10/10
Outstanding
45 Reviews
Palm View- 9 Pools  BBQ   Gym Rooms
Palm View- 9 Pools  BBQ   Gym Fitness & Recreational Facilities
Palm View- 9 Pools  BBQ   Gym Others
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Hotel location
12 Gregory Street |
0.94KM from city center
Hotel Description
☀️ Palm View – A Luxurious Tropical Escape in Cairns Escape to Palm View, a premium one-bedroom apartment designed for couples and long-term guests seeking comfort, privacy, and top-tier amenities. This stylish retreat features two smart TVs, a plush queen-sized bed, and a comfortable sofa bed in the living room, offering flexibility for additional guests while maintaining a relaxing and rejuvenating atmosphere. Start your day on the private balcony, soaking in serene mountain views, or savor a fresh coffee from the Nespresso machine. The fully equipped kitchen comes with an air fryer and modern appliances, making it easy to prepare delicious meals or snacks. After a day of exploring, unwind with all the comforts of home in this spacious and inviting retreat. Whether you're here for a short getaway or an extended stay, Palm View offers unlimited high-speed WiFi, a laptop-friendly dining space, and in-unit laundry (washer & dryer)—ensuring a seamless and comfortable experience. As a guest, you'll enjoy access to 9 tropical pools, BBQ areas, a tennis court, and an on-site general store, all within a secure, gated complex with night security for peace of mind. Located just a 5-minute drive from the heart of Cairns, Palm View is the perfect base for exploring the Great Barrier Reef, Daintree Rainforest, and all that Tropical North Queensland has to offer. Apartment Features ✔ Queen-size bed for restful sleep ✔ Sofa bed in the living room for additional guests (set-up on request only) ✔ Unlimited high-speed WiFi for seamless connectivity ✔ Laptop-friendly dining space for work or meals ✔ Fully equipped kitchen with an air fryer ✔ In-unit laundry (washer & dryer) for convenience ✔ Private balcony with stunning mountain views ✔ Garage parking space for secure vehicle storage Resort Amenities ✔ 9 tropical pools (unheated) ✔ BBQ areas for outdoor dining ✔ Tennis court for fitness and fun ✔ On-site hairdresser & general store ✔ Secure, gated complex with night security Whether you're visiting for a romantic getaway or an extended stay, Palm View by Tropical Stays Cairns is the ultimate retreat to unwind and recharge. ✨ Book your stay today and experience your own tropical paradise! Feel free to reach out if you have any questions—we’re always happy to assist! House Rules & Additional Information * Please keep noise and music to a minimum after 9:00 PM. * Smoking is not permitted inside the property. * Daily cleaning is not included, allowing you to enjoy full privacy during your stay. * We are unable to offer luggage storage before check-in or after check-out. We recommend planning accordingly or using local luggage storage services if needed. * A starter pack of essentials is provided, including tea, coffee, toiletries, and basic supplies. For longer stays, guests may wish to top up these items as needed Mid-Stay Cleans Mid-stay cleans are available on request for an additional fee and are ideal for longer stays. For stays longer than 14 nights, a mid-stay clean and linen change are mandatory to help maintain the property. An additional fee of $129 per service applies. A car is the best way for you to make the most of your stay in Cairns. With a car, you can drive to so many top locations at your convenience. If you prefer walking, it’s only a 20-minute stroll or a quick 5-minute drive from the CBD. For public transport, your next bus stop is located at Mulgrave Rd at Parramatta Park State School, Parramatta Park, making it easy for you to explore the area. Plus, the airport is just a 15-minute drive away, so you can easily access your flights without any hassle.
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TOP
02
TOP
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Marlin Parade, Cairns, Queensland, 4870, Australia
| From PHP 11883
10/10
Outstanding
32 Reviews
Coastal Harbour Lights I Pool, Gym & Prime Location Rooms
Coastal Harbour Lights I Pool, Gym & Prime Location Rooms
Coastal Harbour Lights I Pool, Gym & Prime Location Others
View all 37 photos
Hotel location
Marlin Parade, Cairns, Queensland, 4870, Australia |
1.04KM from city center
Hotel Description
With a stay at this apartment in Cairns (Cairns Central Business District), you'll be a 5-minute walk from Cairns Esplanade and 6 minutes by foot from Cairns Marlin Marina. This apartment is 0.6 mi (0.9 km) from Cairns Central Shopping Centre and 0.1 mi (0.2 km) from Reef Hotel Casino. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and barbecue grills. Free self parking is available onsite. Make yourself comfortable in your air-conditioned apartment, which features a refrigerator. A private bathroom has complimentary toiletries and a hair dryer. Conveniences include an electric kettle and an iron/ironing board.
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TOP
03
TOP
03
205 219/225 Abbott Street atCheckIn, Cairns North, Queensland, 4870, Australia
| From PHP 9664
Easy Stay Pool Esplanade Views Rooms
Easy Stay Pool Esplanade Views Fitness & Recreational Facilities
Easy Stay Pool Esplanade Views Others
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Hotel location
205 219/225 Abbott Street atCheckIn, Cairns North, Queensland, 4870, Australia |
1.38KM from city center
Hotel Description
Located in Cairns (Cairns North), this apartment is steps from Cairns Esplanade and a 2-minute drive from Cairns Central Shopping Centre. This apartment is 1.3 mi (2.1 km) from Cairns Marlin Marina and 13.5 mi (21.8 km) from Palm Cove Beach. Free self parking is available onsite. Make yourself comfortable in your apartment.
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TOP
04
TOP
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294-298 Sheridan St, Cairns North, Queensland, 4870, Australia
| From PHP 8415
9/10
Great
30 Reviews
Unique Tropic Escape 111 Hotel Exterior
Unique Tropic Escape 111 Hotel Exterior
Unique Tropic Escape 111 Rooms
View all 34 photos
Hotel location
294-298 Sheridan St, Cairns North, Queensland, 4870, Australia |
0.61KM from city center
4.4km from Cairns Airport
2.5km from Cairns Central Station
Hotel Description
With a stay at this apartment in Cairns (Cairns North), you'll be within a 5-minute drive of Cairns Esplanade and Cairns Central Shopping Centre. This luxury apartment is 1.6 mi (2.6 km) from Cairns Esplanade Lagoon and 2 mi (3.2 km) from Reef Fleet Terminal. Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Featured amenities include express check-out, laundry facilities, and an elevator. Limited parking is available onsite. Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. There's a private balcony. A 55-inch Smart television with Netflix provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and an electric kettle, and housekeeping is provided on request.
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TOP
05
TOP
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Gregory Street
9.8/10
Outstanding
0 Reviews
Hotel location
Gregory Street |
15,808.68KM from city center
Hotel Description
Welcome to Palmview Heights – your top-floor tropical escape in Cairns If you're dreaming of a relaxing, newly furnished space to call home during your time in Cairns, you’ve just found it. Palmview Heights is a stylish, fully air-conditioned apartment perched on the top floor of a resort-style complex, offering peaceful palm views, fresh interiors, and all the comforts you need to unwind. Whether you're here for a romantic escape, a tropical work-from-home stay, or a family trip, this light-filled apartment is designed to help you relax, recharge, and enjoy every moment. Sleeps up to 4 You’ll sleep soundly in the plush king-size bed with blackout curtains and soft linen. The sofa bed in the living room comfortably sleeps two more guests. Travelling with little ones? A travel cot and highchair are available on request. Cook like you're at home The kitchen is fully equipped with a gas cooktop, slow/pressure cooker, Nespresso machine, Breville toaster, and kettle, plus all the cookware and utensils you need. Enjoy meals inside or out on your private balcony, which has views of tropical gardens and pools. Soak and refresh The bathroom includes a bathtub with a rainshower head, dual sinks, great lighting, and a modern layout—perfect for a relaxing soak or a quick refresh after a day out. Stay connected Whether working remotely or relaxing, you’ll have fast, unlimited WiFi, two Smart TVS, and a laptop-friendly dining table. Private and peaceful Located on the top floor with lift access, the apartment features a private balcony overlooking lush gardens and resort pools—a quiet spot to enjoy your morning coffee or unwind at the end of the day. ❄️ Cool and quiet Palmview Heights is fully air-conditioned and fitted with brand-new Ventair Skyfans—extra-quiet ceiling fans in the bedroom and living area that keep you cool and comfortable all day and night. All the extras Washing machine and dryer Secure garage parking Sofa bed for extra guests Travel cot and highchair available on request Starter amenities included To make your stay smooth from day one, we’ve stocked the apartment with starter essentials: coffee pods, milk, tea, body wash, shampoo, conditioner, and laundry detergent—everything you need for the first few days of your stay. Resort-style features 9 tropical swimming pools (unheated) Shaded BBQ areas with outdoor dining Tennis court On-site general store and hairdresser Gated complex with night security (6 PM – 6 AM) Close to everything Just 5 minutes from the Cairns Esplanade, great restaurants, cafés, shops, and attractions. You’re close to it all, yet tucked away in a peaceful, secure setting surrounded by tropical gardens. Book your stay at Palmview Heights today and enjoy a peaceful, newly furnished escape in the heart of the tropics. Questions? Just send us a message—we’re happy to help! If you have any questions during your stay, please get in touch with us. House Rules & Additional Information * Please keep noise and music to a minimum after 9:00 PM. * Smoking is not permitted inside the property. * Daily cleaning is not included, allowing you to enjoy full privacy during your stay. * We are unable to offer luggage storage before check-in or after check-out. We recommend planning accordingly or using local luggage storage services if needed. * A starter pack of essentials is provided, including tea, coffee, toiletries, and basic supplies. For longer stays, guests may wish to top up these items as needed Mid-Stay Cleans Mid-stay cleans are available on request for an additional fee and are ideal for longer stays. For stays longer than 14 nights, a mid-stay clean and linen change are mandatory to help maintain the property. An additional fee of $129 per service applies. A car is the best way for you to make the most of your stay in Cairns. With a car, you can drive to so many top locations at your convenience. If you prefer walking, it’s only a 20-minute stroll or a quick 5-minute drive from the CBD. For public transport, your next bus stop is located at Mulgrave Rd at Parramatta Park State School, Parramatta Park, making it easy for you to explore the area. Plus, the airport is just a 15-minute drive away, so you can easily access your flights without any hassle.
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TOP
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TOP
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12 Gregory Street
9/10
Great
0 Reviews
Mountain Panorama-9 Pools Gym    BBQ Rooms
Mountain Panorama-9 Pools Gym    BBQ Fitness & Recreational Facilities
Mountain Panorama-9 Pools Gym    BBQ Others
View all 45 photos
Hotel location
12 Gregory Street |
0.98KM from city center
Hotel Description
Welcome to Mountain Panorama – Your Tropical Escape Awaits! Discover the ultimate retreat in this serene top-floor 1-bedroom apartment. Whether you're here for relaxation or adventure, Mountain Panorama offers the perfect combination of comfort and convenience. Unwind in the spacious open-plan living area, featuring a large smart TV for cozy nights in and plenty of natural light. Stay cool with air conditioning and ceiling fans throughout, and step onto your private balcony to take in breathtaking views of the iconic Pyramid and Harbour area, framed by lush tropical greenery. Prepare meals with ease in the fully equipped kitchen, complete with a stove, oven, microwave, refrigerator, and all the essentials. After a day of exploring, refresh in the bathroom, which includes a combined shower and bathtub for your convenience. For longer stays, the apartment features a full laundry with a washing machine and dryer. The bedroom is designed for your comfort, featuring a plush queen-size bed with a high-quality mattress and premium linens to ensure a rejuvenating night’s sleep. Wake up feeling refreshed and ready to enjoy all the tropical paradise has to offer. Apartment Features: 1 queen-size bed with premium linens Spacious open-plan living area with a large smart TV Fully equipped kitchen: stove, oven, microwave, refrigerator, and essentials Bathroom with a combined shower and bathtub Full laundry with washing machine and dryer Private balcony with stunning views of the Pyramid and Harbour area Air conditioning and ceiling fans throughout Lift access to the top-floor apartment Secure garage parking space Resort Features: 9 sparkling pools (unheated) Multiple BBQ areas for outdoor dining On-site tennis court Beautifully landscaped gardens Convenience store located within the complex On-site hairdresser for your styling needs On-site security from 6 PM to 6 AM Located just a 5-minute drive to Cairns CBD, this property is the perfect base for exploring the Great Barrier Reef, tropical rainforests, and vibrant local attractions. If you have any questions or need assistance, feel free to message us. Housekeeping: To ensure your privacy, daily cleaning services are not included, but you can request a mid-stay cleaning for a small additional fee to keep your space fresh and tidy. Need extra towels? No problem! We’re happy to provide them for a fee. Luggage: While we don’t offer luggage storage, we’re happy to recommend nearby options to make your plans easier before or after check-in/check-out. Amenities: To get you started, we provide a convenient starter kit with essential amenities to make settling in seamless and stress-free. Parking: Enjoy the convenience of free parking, with designated car spaces available around the apartment complex for your use. A car is the best way for you to make the most of your stay in Cairns. With a car, you can drive to so many top locations at your convenience. If you prefer walking, it’s only a 20-minute stroll or a quick 5-minute drive from the CBD. For public transport, your next bus stop is located at Mulgrave Rd at Parramatta Park State School, Parramatta Park, making it easy for you to explore the area. Plus, the airport is just a 15-minute drive away, so you can easily access your flights without any hassle.
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TOP
07
TOP
07
8/10
Very Good
${{noVoters}} Reviews
Hotel location
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15,807.47KM from city center
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Book "Cairns Chic Suite - Motel Room A" now
TOP
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TOP
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92-98 Digger St, Cairns North, Queensland, 4870, Australia
9.2/10
Great
14 Reviews
Spacious Retreat With Courtyard Resort Pool Hotel Exterior
Spacious Retreat With Courtyard Resort Pool Hotel Exterior
Spacious Retreat With Courtyard Resort Pool Rooms
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Hotel location
92-98 Digger St, Cairns North, Queensland, 4870, Australia |
0.33KM from city center
Hotel Description
Located in Cairns (Cairns North), this apartment is steps from Cairns Esplanade and a 3-minute drive from Cairns Central Shopping Centre. This apartment is 2.2 mi (3.6 km) from Cairns Marlin Marina and 12.7 mi (20.4 km) from Palm Cove Beach. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills. Free self parking is available onsite. Make yourself comfortable in your apartment.
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TOP
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TOP
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26-30 Sheridan Street Unit 22, Cairns, Queensland, 4870, Australia
10/10
Outstanding
9 Reviews
Inner City One Bedroom Apartment with Pool View 22 Hotel Exterior
Inner City One Bedroom Apartment with Pool View 22 Hotel Exterior
Inner City One Bedroom Apartment with Pool View 22 Rooms
View all 36 photos
Hotel location
26-30 Sheridan Street Unit 22, Cairns, Queensland, 4870, Australia |
0.92KM from city center
7.1km from Cairns Airport
980m from Cairns Central Station
Hotel Description
With a stay at this apartment, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Central Shopping Centre and 12 minutes by foot from Cairns Esplanade. This apartment is 0.6 mi (0.9 km) from Reef Fleet Terminal and 0.6 mi (1 km) from Cairns Esplanade Lagoon. Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Featured amenities include express check-out, laundry facilities, and an elevator. Limited parking is available onsite. Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and a stovetop. There's a private balcony. A Smart television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a separate sitting area and a microwave, and housekeeping is provided on request.
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TOP
10
TOP
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Seaview
8.9/10
Very Good
${{noVoters}} Reviews
Hotel location
|
0.66KM from city center
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Choose from More Hotels

5 star

8.7/10Very Good304 Reviews
Cairns City Cairns|1.01km from city center
I stayed at two hotels in Cairns, 3 nights at Hilton and 3 nights at Shangri-La. My conclusion: if I go back to Cairns, I won't stay at Hilton again, but I will choose Shangri-La. Regarding the facilities: both hotels were booked for deluxe twin rooms. Shangri-La was clean and tidy with newer facilities, clearly superior to Hilton. Hilton was noticeably old and dated, not even reaching the standard of a 3-star hotel in China. Regarding service: Shangri-La provided bottled drinking water daily. Hilton did not provide bottled water; guests had to use the glass bottles in their room to get water from the dispenser in the hallway. The dispenser on our floor was broken and unusable. Regarding breakfast: Shangri-La's breakfast was more varied and available until 10:30 AM, effectively serving as brunch. What's more, no staff came to rush guests to finish even at 10:30 AM. Hilton's breakfast was not as varied as Shangri-La's and ended at 9:30 AM. Around 9:15 AM, staff started clearing up and cleaning, removing empty plates from our table without asking and reminding us that breakfast would close at 9:30 AM.
FromPHP 12,017
9.1/10Great376 Reviews
Cairns City Cairns|1.04km from city center
This hotel was the best I stayed at during my trip to Australia. Although the overall exterior of the hotel looks a bit old, it's still fantastic. The location is the best, right by the bay in Cairns. When you open the window, the fresh sea breeze washes over you, and you can see the coconut trees swaying outside from your bed. I never wanted to come inside when sitting on the balcony every day. The room facilities are also quite complete, although the bed is a bit soft. It would be perfect if it were a little firmer. The hotel's breakfast restaurant is on the first floor, where you can enjoy the beautiful scenery outside the window while having breakfast. There's a wide variety of breakfast options, and the egg burrito is delicious. If I come to Cairns again, I will definitely choose Hilton Cairns again.
FromPHP 9,520
9.3/10Great250 Reviews
Cairns City Cairns|0.41km from city center
The room was quite clean, and the shower had great water pressure, which made for a very comfortable shower experience. The sofa in the room, paired with a small table, was perfect for reading or having tea, very relaxing. The soundproofing could be better, but overall, it was quite good, and the facilities were very new.
FromPHP 9,798
9.1/10Great290 Reviews
Cairns City Cairns|0.95km from city center
I chose the Pullman Hotel for my Cairns trip this time, and overall, my stay was quite pleasant. The hotel's location is very convenient, close to the pier and major attractions in the city, making dining and shopping incredibly easy. The tropical garden design gives it a real vacation vibe, and the pool area is lovely; lounging by the water during the day, enjoying the breeze, was incredibly relaxing. The room was spacious, bright, and well-designed, making for a comfortable stay. However, minor hiccups are sometimes unavoidable during travel. We encountered a small issue during our stay: an item went missing from our room after housekeeping. I was indeed a bit anxious at the time, as losing something while traveling can definitely dampen one's mood. Thankfully, Manager Lin from the hotel was very attentive upon hearing about the situation. She followed up promptly and efficiently, handling the matter with sincerity, and the issue was quickly resolved. This kind of timely and thoughtful service made us feel very reassured and highlighted the hotel's commitment to guest experience. Overall, the Pullman's environment, facilities, and service are all top-notch. Although there was a minor setback, it was handled expertly, which in a way made the experience feel more humane and personal. Cairns is already a relaxing place, and staying here made the entire journey even more perfect. I would definitely choose to stay here again on my next visit to Cairns.
FromPHP 8,991
8.7/10Very Good217 Reviews
Cairns City Cairns|0.49km from city center
The hotel is a 15-20 minute walk from the pier. They don't provide bottled water, and there's no facility to get drinkable water, so you'll need to buy your own from the supermarket. Drying clothes on the balcony is prohibited, so bring extra swimsuits or a portable drying device. The shower easily wets the bathroom floor.
FromPHP 15,850

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Business travel

8.5/10Very Good121 Reviews
Cairns City Cairns|0.63km from city center
The staff were incredibly friendly. Also, I felt very secure and at ease knowing that a card key was required to enter both the hotel entrance and the rooms, which is a great security feature. The $10 dinner at the attached pub, which was pizza when I went, had a crispy crust and was absolutely delicious – I was extremely satisfied.
FromPHP 1,508
8.8/10Very Good355 Reviews
Cairns City Cairns|0.46km from city center
Excellent hotel in a great location. The room was clean and comfortable, and the staff were very friendly. The warm chocolate cookie at check-in was delicious and a lovely welcome after our flight. Convenient for the Esplanade, restaurants and tours. We really enjoyed our stay and would happily return. We also enjoyed the beautiful views, relaxing atmosphere and convenient facilities. Everything made our trip more enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting Cairns.
FromPHP 7,301
9/10Great141 Reviews
Cairns City Cairns|0.35km from city center
The rooms were clean, but very small with low ceilings. Upon arrival, there was only one small carton of milk in the fridge, perhaps because the room was prepared earlier, for which I'm very grateful to the front desk staff. A big plus is the hotel pool, which has a sandy entrance on one side. However, the pool is shallow, so adults need to be careful not to scrape their feet on the rough bottom. Late check-out is available for an extra fee, which is very convenient if you're traveling with children and have a late flight. The airport is just 10 minutes away. Cairns Aquarium is nearby, and there's a large shopping center three blocks away. The promenade is two blocks away. Overall, it's good value for money, but don't expect perfect cleanliness or service.
FromPHP 9,347
8.8/10Very Good226 Reviews
Cairns City Cairns|0.57km from city center
I stayed here for 3 nights on a solo trip. The reception staff were very kind and lent me towels and a hairdryer. It was also really fun sharing a room with people from various countries, not just tourists, but also those on working holidays looking for jobs. I was a little worried about bugs. Of course, there were small insects flying around outside, but the room and shower room were fine. It was a great trip! Thank you.
FromPHP 1,547
8.3/10Very Good125 Reviews
Cairns City Cairns|0.3km from city center
This place is perfect for long-term stays or for those renting a car! ♥ I stayed in a room with a kitchen and washing machine because I wanted to cook with local ingredients in Cairns. There's a Coles (supermarket) nearby, so I had no trouble finding food and drinks. The glasses, cups, cutlery, pots, rice cooker, and various cooking utensils were all perfectly stocked. 🤗 Things I brought from Japan for the kitchen: ↓ Chopsticks, plastic spoons, forks Salt, pepper, herb salt Yakiniku sauce Dressing (small convenience store size) Wakame soup (instant) Wasabi Cooking oil Mentsuyu (noodle soup base) Dish soap About 20 small garbage bags for food waste About 20 plastic bags that can hold two 2-liter bottles Alcohol wet wipes (25 sheets) *Can be used for cleaning 🫩 Things I didn't particularly use: ↓ Plastic spoons and forks 🥲 Things I wish I had brought: ↓ Sponge Steel wool Instant miso soup (I had it ready but forgot to bring it 😣) 👙 Regarding the Pool 🌴 There are 3 pools, one of which is heated. Please bring towels from your room. Regarding Trash. There's a trash disposal area near the entrance. No sorting is required, so just put everything in. 🫙🥫🍎🐟️ 🚘️ Regarding Parking 🚙 The rule is to park wherever there's an empty spot. What if there's no space? (lol) It was crowded, but I managed to find a spot. 🧺 Regarding the Washing Machine 👕👖 I brought gel laundry detergent pods. I did laundry twice during my 5-night stay. There wasn't a dedicated place to hang clothes on hangers, but I managed to dry them somehow. There were some drying options, but not enough. I think there were about 12 hangers in the room. At check-in, there was a Japanese staff member at reception, which was a great help. 💆 Reception hours are Mon-Fri 7 AM - 7 PM. I forgot the weekend hours. 😓 *As mentioned above, early check-in is not possible, so for those arriving early in the morning, I recommend staying one night at a hotel that offers early check-in.
FromPHP 9,846

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Breakfast

8.2/10Very Good100 Reviews
Cairns City Cairns|0.36km from city center
I expected much better from a hotel carrying the Ramada name. We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help. After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter. Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words. I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered. The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised. The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient. Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again
FromPHP 5,946
8.6/10Very Good34 Reviews
Cairns City Cairns|0.6km from city center
When booking, I was a little skeptical because the price was cheap, but I didn't expect it to be really good. It is worth mentioning that the front desk is not 24 hours, but they are very attentive to prepare Self-checkin for visitors who check in at midnight, and send emails to guide how to operate. Staying for two days can be considered very comfortable. The location is excellent, and it is close to the sea in the center of the city. You can walk along the beach at night. It is a great place to travel alone.
FromPHP 1,556
8.8/10Very Good76 Reviews
Cairns City Cairns|0.99km from city center
Beautiful well appointed room with comfy bed and pillows. The location is pretty good with amazing views of the estuary and mountains, albeit partially blocked by a cruise ship. Nice cafe/restaurant and the breakfast was spot on. Wasn't interested in the casino, so can't comment. The pool area is decent and has a Luke warm spa attached.
FromPHP 11,162
8.5/10Very Good267 Reviews
Cairns City Cairns|0.86km from city center
The location is excellent, about a 5-minute walk to the ferry terminal. There are also many supermarkets and restaurants nearby, and both the Kuranda Railway station and the weekend market are within walking distance. There were two Japanese women at the front desk when I was there. They were very kind and helpful, which made me feel at ease (though they might not always be there). The lounge space on the second floor was also great for taking a short break or organizing my luggage before leaving. I had a room with a balcony and could see a beautiful sunset. The facilities felt a bit old, but overall, I think it was a good stay. For Australia, it offered great value for money and contributed to a wonderful trip.
FromPHP 7,915
8.7/10Very Good40 Reviews
Cairns City Cairns|0.7km from city center
The environment is great and the hygiene is spotless. The front desk staff were also incredibly helpful and attentive! The only real downside was the broken elevator, which was quite inconvenient as I had to climb the stairs in such hot weather!
FromPHP 8,367

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