Map Hotel Map, Address, Transportation & Nearest Stations and Airport

The hotel opened this April and is just a 3-minute walk from the underground exit of Osaka Station. The surrounding area is conveniently located with numerous department stores. The hotel is very beautiful, and the rooms are spacious and clean. They provided complimentary fruit and snacks, and the Aesop toiletries smelled wonderful. The staff were very polite, and the beds were spacious and the bedding was comfortable. There's a bar downstairs in the lobby where you can enjoy afternoon tea, which is exquisite and delicious.

Four Seasons Hotels in Japan are the epitome of luxury and service. The Otemachi branch in Tokyo boasts panoramic views of the Imperial Palace, a 39th-floor terrace overlooking the city skyline, a mirror-like pool, and Michelin-starred French cuisine. The Kyoto branch, nestled within the 800-year-old Jakui-en Garden, offers a unique blend of seasonal garden landscapes and a traditional Japanese tea ceremony experience. The Osaka branch offers a modern interpretation of traditional ryokan aesthetics, with a 16-meter-high swimming pool and private Japanese baths offering a unique and immersive experience. From child-friendly cribs and baby cribs to customized rooftop dinners and couples spa treatments, Four Seasons offers meticulous attention to detail, ensuring every business trip, family vacation, or romantic escape becomes an unforgettable experience.

I stayed in a skyline room, the breakfast was really good, the location was OK, there were more European and American guests. If you have large luggage, I suggest you split up and find the elevator first, or take a taxi. It was raining when I left, and they gave me an umbrella at the door and told me not to tell anyone.

My friends and I came to Japan for National Day, and we specifically chose to stay in a five-star hotel for a day. This place had good reviews, and it looked like it had a great view directly facing Osaka Castle. When we arrived, it was evening. At the lobby, they took all our luggage. We just had to go upstairs to check in. The staff brought our luggage directly to our room. The front desk needed passports for everyone and a deposit. I heard that credit card refunds can be slow, so I opted for a cash deposit. The accommodation tax was directly deducted the next day. The room was really spacious! And since there were three of us, the hotel set up a third bed by the window. The capsule coffee in the mini-bar was free, but there was a price list for everything else. There was a surprising amount of water in the room. The bathroom was huge, with separate wet and dry areas, and a large bathtub. They provided three bathrobes and even separate spring/summer pajamas in the drawer. The shower gel, shampoo, and conditioner all smelled lovely. We also made sure to check out the gym. One of my friends woke up early the next day to work out (so dedicated!). You need your room key card to enter the gym. It was very clean, had a good selection of equipment, and even complimentary fruit. The swimming pool seemed to require reservations, and since we didn't bring swimsuits, we didn't go. For breakfast the next day, you just give your room number and then there's a menu to order from, with both Western and Chinese options. I ordered fried eggs with sausage, and my friend had the Japanese set. Other items like bread, pastries, coffee, and yogurt were self-service, but I thought the taste was just average. Oh! One thing I thought was really great was that my friend got her period and stained the bedding. When we checked out, I asked the front desk if there would be a cleaning fee, and they said it was absolutely fine! That was really good. Plus, they even had a Chinese-speaking front desk staff, so communication was seamless.

The hotel's location is convenient, about 1km from the commercial center's Daimaru and Hankyu department stores, and around 600m from the subway station. The room facilities are well-maintained, and the staff are enthusiastic. Breakfast is well-organized with orderly queuing, though the variety of dishes is just average.

Extremely bad service especially for a luxury hotel. Air-condition in room was hardly working, very suffocating for summer. Explained it to the night receptionist. Who immediately replied why could we bear with it on the first night. Sent a fellow service staff who stuck a temperature rod deep into the vent to show the air con was working fine. Couldn’t understand that there was no wind. On the check out day, asked the concierge on the ground floor to help book a bigger taxi in the morning as there were more people and bags. The person replied “yes, yes, yes”. Came back in late afternoon to confused looks.

I've always loved the style of W Hotels, and choosing the W Osaka this time was definitely the right decision. **Facilities:** The facilities are comprehensive, truly befitting a five-star hotel. The breakfast was also delicious, and the gym, swimming pool, and other amenities were all fully equipped. **Cleanliness:** Spotless, no complaints there. **Environment:** The 'nightclub' vibe of the environment is fantastic! There are also many great places to eat nearby. I highly recommend the Blue Bottle Coffee downstairs. It's also very close to Shinsaibashi and Namba, basically within walking distance. The subway is convenient too, and Daimaru is just across the street diagonally, making shopping very easy. **Service:** Everyone was very enthusiastic, and most staff offered Chinese language service. English communication was also not an issue. I will definitely choose W Hotels in other locations in the future.

Spending the weekend here, it's incredibly convenient to stay in Umeda for shopping and dining. The Autograph Collection by Marriott is a new addition, located inside the KITTE mall. The second-floor walkway connects directly to Daimaru and Hankyu, making it easy to get anywhere – you won't even need an umbrella if it rains. For two adults and one child, the price was 4000 a night. The scenic double room with a 1.5-size bed is perfect for families with kids. The room isn't small, and the slippers are thick and soft, definitely deserving full marks. The vanity comes fully stocked with toiletries, from makeup remover to facial cream. If you're not picky about brands, you literally don't need to bring anything. Breakfast was busy. You can order Eggs Benedict and omelets à la carte, with other items available for self-service. The variety is actually quite good, and everything is prepared with care. The bread selection is excellent, likely supplied by a bakery. For noodles and rice, you need to walk to the very back. There's also freshly made Mont Blanc dessert. Fruits like cantaloupe are also of very high quality. Overall, highly recommended! The KITTE building itself, where the hotel is located, is also great for browsing. The 4th to 6th floors have many restaurants and eateries without long queues, plus a market featuring local specialties from different parts of Japan, well worth a visit. On B1, there's a Family Mart and a drugstore, which is incredibly convenient.

Before my trip, I was torn between the InterContinental, W Hotel, Conrad, Waldorf Astoria, and The Park Hyatt, but I ended up choosing the InterContinental, and it truly exceeded my expectations. The hotel upgraded my room, and both the view and the size were fantastic. The hotel's location is impeccable, right above Grand Front Osaka. Stepping out, you're immediately surrounded by major shopping malls like Hankyu, Daimaru, Yodobashi Camera, Lucua, and Lucua 1100, all connected by walkways. From gourmet food to shopping and trendy brands, it was incredibly convenient. Having such a spacious room in Japan is a rarity. Our upgraded room must have been nearly 100 square meters – incredibly roomy and practical, complete with an oven, induction cooktop, and a double-door refrigerator. The bathroom featured a bathtub and Byredo amenities; a soak with the hotel-provided bath salts instantly melted away the day's fatigue. The breakfast buffet offered a wide array of choices, including Japanese cold dishes, Oden, and Western desserts, all with meticulous attention to detail. From the concierge to the front desk, every staff member demonstrated professionalism. At check-out, they even proactively helped load our luggage into the car and confirmed the address with the driver in Japanese. Plus, there were many staff members who spoke Chinese. The only minor drawback was a noticeable smell of disinfectant when returning to the room each day, but it didn't detract from the overall experience at all. Whether it's for shopping, comfort, or service details, this hotel will definitely be my choice again on my next visit to Osaka!