Upon reading past reviews, we wasn't expecting much, we arrived on the first day of the hotel reopening, well, partial reopening, and must say, compared to the images online, the hotel is on another level, smarter, clean, lovely furnishings. We was the first in the room, first to use the new furniture, first to use the new really big smart tv. When we arrived, we was greeted by the Manager, Ashley, who explained everything so clearly to us, from what's happening in the hotel, what we booked, what we can do, and the local area. A little slow to start with, but wasn't his fault, apparently a new system was implemented and he was training another staff member, we was happy to wait as we did arrive the moment they reopened their doors. Also, the team are lovely, friendly and very accommodating, nothing was too little or too big. Breakfast was amazing, pastries, yoghurt, cheese, beverages, fruit etc, again we was hosted on by Ashley, and guess what.....we was checked out by Ashley too, smooth checkout, he asked us how our stay was and wished us a good day, what an asset he is, and such a friendly and funny gentleman. We will definitely recommend and return. Do not worry about negative reviews, we really enjoyed our stay here.
- Guest User
The hotel is clean and is still going through improvements and updates , meeting rooms are in the process of development. My overnight stay and breakfast came to just under £40. It isn’t the Ritz but for the price I paid it was worth the money. My room was comfortable and warm all the amenities worked well and the dinning room was clean and spacious. The location is right in the seafront and parking is plentiful. However the biggest asset for this hotel is the staff , they were helpful and knew their jobs well. As I suggested it’s not 5 star but for the money I wasn’t disappointed.
- Guest User