Room was tastefully decorated with decent amenities but had a few critical issues:
- mattress was sloping downwards on one end
- bathroom had a rain shower but the open wall design (lack of doors) meant that the water was constantly splashing out. What’s the point of a rain shower if we can’t use it because of the water splashing out?
- no fan / ventilation in the bathroom. We spent time in airbnbs and older apartments in Tasmania but the Motley Richmond hotel in Melbourne was the only accommodation without an airvent / fan! Not really acceptable for a 4 star hotel, as it left our bathroom smelly and/or stuffy.
- kettle barely fit underneath the tap if we wanted to boil a cup of tea. Once again, the little things showed that the team did not think through the furniture design and appliance and the overall customer experience.
- Guest User
What a funky spot! We stayed to go to a concert at The Corner Hotel, just a 15min walk away. Ate felicious mexican down the road and had a delicious breakfast at a cafe close by. The hotel had a strong scent of perfume in the lobby, was very neat and clean. Staff were friendly and helpful. The carpark we booked was tight but very secure and convenient.
- ItsTheSmallThings