I have been in Novina Sleep Inn only for one night, but I have got very surprised by the service I have received from them, especially from one of their employee: Sonja. I have called the day before to inform that I was going to have a late check-in and she has been so nice to inform me about the automatic machine to do the self-check-in. The day after when I arrived to the hotel was 5 minute before the end of the turn of Sonja (21:55) and she check-in me as usual, but I was hungry and instead to just give an indication, she given me solution. She called the restaurant to place my order in German (I do not speck german), she informed me that the restaurant was accepting only defined kind of credi cards, as I did not had those cards, so she indicated to me where can I find an ATM to take cash. Finally, this is what I expect from an hotel. Thanks Novina Sleep Inn, thanks Sonja!!!
- alaporta
We had two rooms with a connection door as a family with 2 young children. Cost 117 euros per night incl. breakfast, we found a great price. Breakfast was good, not very extensive but good. Modern clean rooms, fine shower, soundproof windows. I'm sorry, I'm sorry, I'm sorry, I'm sorry, I'm sorry, I'm sorry, I'm sorry, I'm sorry, I'm sorry.
- SharonnekeK