The stay at the Hotel Stadt Lörrach was fine overall. The rooms are fairly new and the sauna area is very nice. However, the hotel does not place a high priority on service. Some of our rooms were only cleaned once during our four-day stay. When we complained about this, the housekeeping staff replied, ”I was on vacation...” The federal police stationed at the hotel did not bother us, but they should also ensure that the food at the breakfast buffet is refilled... When we asked, they also said, ”Unfortunately, we don't have any more pancakes and croissants,” and that at 8:30 a.m. Perhaps a good way to compensate for this would be to make the sauna available to hotel guests free of charge, as well as other little things that you would expect from a 4-star hotel: bathing slippers, a bottle of water as a welcome, etc.
- Guest User
Very centrally located, modern hotel. We had a company event here with seminar and stay. It was all best organized, very friendly staff, breakfast was very good and a rich choice. The hotel bar was super, super service of the barkeeper despite later hours. The rooms are well and modernly equipped. I was personally very positively surprised and can only recommend the hotel.
- Guest User