Very good experience, all facilities are very clean and perfect. I have been insomnia for many days and I can sleep well for a few days. The sheets are very comfortable and clean. I will definitely come here again next time I come to Osaka.

I've been hearing complaints about the service at the Waldorf Astoria Osaka, but perhaps the hotel has seen the complaints. From the moment I arrived at the hotel with my luggage, they helped me carry it, directed me to the front desk, and upstairs. Afterward, they showed me around my room, and there was someone there to serve me. Overall, it was excellent. The lobby bar is upstairs, with a great view. It would be a shame not to have afternoon tea. The New York cheesecake was really good. I have a question: there's a layer between the comforter and the bed. Could it be that, as some online rumors say, the hotel doesn't change the comforter during peak hours? I hope this platform can clarify. The pool is nice and warm, perfect for swimming. The facilities are among the best in Osaka.

First off, I have to voice my disappointment with the inconsistent service quality of the hotel's front desk staff. While some were enthusiastic and professional, a small number were arrogant, rude, and unprofessional. They handled my room extension request clumsily and with a poor attitude, didn't even offer a receipt unless prompted, and their English proficiency was generally poor. When I asked for help booking a restaurant, I was met with impatience and a clear desire to dismiss me. Overall, the hotel didn't make me feel welcome, which was quite off-putting. Also, a heads-up to fellow travelers: booking directly with the hotel is more expensive than through online platforms! The hotel's location is within walking distance of Umeda Station, making it very convenient for shopping. The interior design is a rather standard beige business style. As a hotel newly opened in 2024, it offered no surprises. The room amenities and breakfast maintained a consistent standard. What truly deserves praise is the high quality of the bedding and bathroom facilities; I slept very well. The lobby and breakfast restaurant are on the ground floor, and the surrounding tall buildings block the views, which makes the space feel a bit oppressive.

The Conrad Hotel is a high-end hotel under Hilton. Its biggest feature is that you can experience the view of Osaka city skyline. The high-altitude view is really shocking, just like living in the clouds. There are many beautiful artworks in the lobby, which is very suitable for taking pictures. The hotel's breakfast and room ordering are relatively rich, and there are many suitable for children.

The hotel location is great and easy to walk around exploring right in the middle of the city and you will find this gem ramen store open 24/7! The only disappointment was with the butler service or more the non existent butler service. For the price we are paying, I expected much much more from St Regis as I have been accustomed to at other St Regis Hotels. The hotel is beginning to show its age and hence the cleanliness part is coming into question when our rooms were being cleaned, I mean I am again nit picking here but it isn’t up to St Regis usual standards. The gym room is adequate but there isn’t a pool in a 5 star hotel 🙃.

From the moment I arrived, I was impressed by the exceptional level of service, the attentiveness of your staff, and the overall comfort of the facilities. The attention to detail, the quality of the amenities, and the warm hospitality truly made my visit memorable. I also greatly appreciated the seamless check-in process and the impeccable cleanliness of the room. Please extend my thanks to your entire team for making my stay so enjoyable. I look forward to returning to Ritz-Carlton Osaka in the future and will certainly recommend your hotel to others. Once again, thank you for your excellent service.

It's actually a new brand from Capella. The hotel enjoys a tranquil location with beautiful surroundings, offering excellent views from both sides. It's conveniently situated right next to Osaka Castle and a lush green park. The design is modern and elegant, with exquisite details. The staff are warm and welcoming, and the entire hotel embodies a sustainable and eco-friendly philosophy. It's within walking distance of the Chuo Line station, making it very convenient for visiting the Expo. The breakfast spread was diverse and delicious. We were extremely satisfied with our stay, and should I return to Osaka, I would absolutely choose to stay here again.

The location is incredibly convenient, right across from Hilton Herbis Plaza. Luggage check-in is on the 1st floor, while check-in and check-out are handled on the 29th floor. Most staff members speak English well. The overall facilities are quite new, and the rooms are spacious. The stay experience, views, and friendly communication were all excellent. The hotel's own restaurants are mostly on the 29th floor. For breakfast, you give your room number, and during busy times, you might need to take a number and wait to be called. Weekday breakfast hours are from 6:30 AM to 10:00 AM. In terms of convenience, the newly built Kitte mall is right below the hotel, with many restaurants from the 4th floor upwards, making dining easy. The hotel is connected to JR Osaka Station on the 1st floor, and from the 1st or 2nd floor terrace (2nd floor recommended), you can walk directly to the neighboring Daimaru Department Store and further to Hankyu and Hanshin Department Stores. The shopping and dining experience is superb, and access to trains and subways is very convenient. A couple of downsides: 1. Dining closes strictly at 11 PM, and guests are asked to leave, which is less flexible and attentive than hotels in my home country. 2. Although the hotel is on a high floor, there are train tracks below. You can hear quite distinct train rattling sounds at night, which only stop around midnight when services gradually cease. Travelers sensitive to noise should be aware of this.

Overall, I'm quite satisfied. I'm not a picky person; good enough is good enough for me. The room was spacious, but the foul smell from the drain was a definite drawback. The location is very convenient, especially being close to Shinsaibashi – that's a big plus! 👍 The breakfast selection was decent. There was no Chinese-speaking staff when I checked in. The Japanese lady at check-in asked me to pay extra for breakfast, and I'm not sure if it was intentional or not, because my booking clearly stated breakfast was included. Was it because I don't speak Japanese, or because my English isn't great and I'm easy to fool? I hope the service quality can be improved a bit!

Before my trip, I was torn between the InterContinental, W Hotel, Conrad, Waldorf Astoria, and The Park Hyatt, but I ended up choosing the InterContinental, and it truly exceeded my expectations. The hotel upgraded my room, and both the view and the size were fantastic. The hotel's location is impeccable, right above Grand Front Osaka. Stepping out, you're immediately surrounded by major shopping malls like Hankyu, Daimaru, Yodobashi Camera, Lucua, and Lucua 1100, all connected by walkways. From gourmet food to shopping and trendy brands, it was incredibly convenient. Having such a spacious room in Japan is a rarity. Our upgraded room must have been nearly 100 square meters – incredibly roomy and practical, complete with an oven, induction cooktop, and a double-door refrigerator. The bathroom featured a bathtub and Byredo amenities; a soak with the hotel-provided bath salts instantly melted away the day's fatigue. The breakfast buffet offered a wide array of choices, including Japanese cold dishes, Oden, and Western desserts, all with meticulous attention to detail. From the concierge to the front desk, every staff member demonstrated professionalism. At check-out, they even proactively helped load our luggage into the car and confirmed the address with the driver in Japanese. Plus, there were many staff members who spoke Chinese. The only minor drawback was a noticeable smell of disinfectant when returning to the room each day, but it didn't detract from the overall experience at all. Whether it's for shopping, comfort, or service details, this hotel will definitely be my choice again on my next visit to Osaka!