The hotel's service started right from the moment of booking confirmation! Customer service called to inquire about all our needs and details, confirming everything and promising to do their best to meet our requests. At 3:30 PM, after passing through the gate, we smoothly boarded the complimentary shuttle to the hotel. A staff member guided us through check-in, and the bellhop helped with our luggage. The reception manager personally escorted us to our room, meticulously explaining the guest privileges we were entitled to, as well as the surrounding environment, dining options, and transportation. Upon learning that we already had a full itinerary, they very kindly and friendly wished us an enjoyable stay.
The hotel is luxurious, grand, and elegant, with everything in perfect order. There was no disturbance, yet smiling staff members were always visible when help was needed. Any time we required assistance, it was quickly and efficiently handled through a WeChat conversation with our butler. Undisturbed, yet service was ubiquitous.
The room had excellent soundproofing, and the air conditioning was comfortable and quiet. Facilities were comprehensive, including 220V power outlets. The lighting could be freely adjusted from bright to dim, which was very pleasant. We booked a non-smoking room, and there was no odor at all. Both the living room and bedroom were equipped with air purifiers. The bedding was comfortable, and the cleanliness was impeccable. The bathrobes were incredibly comfortable! There was also a small box in the safe for conveniently storing small loose items, which was a thoughtful touch!
Dining options catered to all budgets; the food court was economical and tasted good, or you could head to Rua do Cunha for many other choices.
This stay was an incredibly satisfying choice for our trip! 👍
- Yuhouchuqing
I stayed here on Christmas Eve, on the 31st floor, directly facing the Eiffel Tower. The room layout is the same as The Parisian's Champagne Suite, but the decor style is different. That one is pure white French princess style, while this one is traditional Chinese. The hotel was very thoughtful, providing festive snacks, and the room faced the Eiffel Tower, offering a great view. The toilet in the bathroom is standard, whereas the Champagne Suite has a fully automatic one. The showerhead is also standard, while the Champagne Suite's shower has a rainforest head above and two side jets, totaling three showerheads. Other than these differences, it's pretty much on par with the Champagne Suite.
- 1392523****