We enjoyed our stay at the Serena Hotel. The lobby alone is beautiful, and a great place to sit and people-watch. There are multiple places to grab a snack or meal, including full-service restaurants as well as a sports bar and a coffee bar. The employees, from the bellhops to the waitstaff, are all phenomenal. We learned on this trip that when it comes to hospitality, Tanzanians are the best. On the morning we were to check out, our flight did not depart Dar es Salaam until midnight. The staff went above and beyond, allowing us to remain in our rooms several hours after the regular checkout time, for which we were extremely grateful. We especially appreciate Rozina for making that happen! Overall, we had a great stay.
- Guest User
The hotel breakfast is very rich!
nice environment!
Facilities: TV, air conditioner, water heater, hair dryer
Hygiene: clean and hygienic
Service: The service is also very good! Xiaohei brings the luggage into the room
- Qiuwie