Libera Map,Adress, Transportation & Nearest Station/ Airport

Alright hotel. Strange decorations. It used to be a Sofia classic, built by a famous Japanese architect. They still kept tye nice Japanese garden. The restaurants are nice too. Breakfast was adequate, thought not copious. Close to the metro, nice views.

The room is spacious, bright, clean and tidy. The breakfast is rich in variety. I especially like the various cheeses. It is within walking distance of Sofia's main attractions.

It is a very beautiful hotel inside out. What does not make this hotel great is the poor service of at least two sections of the hotel from my personal experience. Number one disappointment is the Beauty Salon. I made an appointment for meniscus at 16:30 on September 22. I showed up on time only to be told by the receptionist that the appointment is at 16:45. I told her that is not true and in fact I confirmed it with her twice. It was apparent that someone cut into the line and from our conversation I know she knew it as well. Yet, she was lying through her teeth that is totally beyond me. The worst was yet to come, I was told when I came down again at 16:45, I had to wait for another 20 minutes. That is the end of the story. Second incident is at the “well known” restaurant Mediterra. To make a long story shot, the Greek style calamari I ordered looked as well as tasted like burned wood log. To the main course “beef cheeks” the only thing I could think about it is what I once tasted on a Lufthansa flight business class section is 10 times better. Other than that I had a very pleasant stay and the receptionists are extremely friendly and helpful. I should also add the location of the hotel is very convenient and has easy access to all the main attractions.

The hotel has a great location in the centre of the city and is great for tourism. Great food in the restaurant for breakfast and throughout the day. Staff in the restaurant and hotel were friendly and helpful. Nice stay for six nights.

The hotel is clean, tidy and quiet. The staff is friendly and helpful. The location is good and closed to sightseeing spots and restaurants. It’s easy to find dinning places and buying sovenirs. The hotel offers health classes. We had dinning at the restaurant and food is delicious.

The room is quite small and the power goes out from time to time. The hotel is in a great location, in the busiest area of ​​the city center. The swimming pool is nice. Free white wine is provided in the lobby in the afternoon, which is great.

Bol to my first stay in this hotel - but determine nie lastný. So all the services som bol mimoriadne satisfied, predože boli poskytované profesionálne a perfekt. Hotel predčil můj očekávania ...

Overall, this is a popular B&B, not quite hotel-quality. The breakfast was good. It's close to the metro station, Teatralna on Line 3, less than a ten-minute walk (don't get off at ”SU St. Kliment Ohridski,” as it's a waste of time). There's a good Italian restaurant across the street, and there are plenty of good restaurants nearby. The only downside is that I booked a penthouse apartment, but was given a second-floor room, which wasn't just an upgrade, but a downgrade.

PLUMBING ISSUES & SLOW SERVICE. The building looks lovely, newly renovated and in a great location. It is walking distance to most attractions. The staff were friendly, however I did have to ask multiple times for things before they were done (e.g., asking for an iron to be sent to the room, filling up empty toiletries). The toilet water turned brown 30 minutes after flushing which indicates a plumbing issue and is unsanitary. The rest of the room was clean. And they granted our request of having our 2 rooms next to each other. Overall a 3.5-4 star hotel due to the toilet and slow service.

Stayed for two nights. The hotel is very clean. It should be a new hotel. The facilities are also novel. It is very convenient to be next to the supermarket. The front desk service is good. The last day is delayed by two hours. Thank you very much. I hope I will have a chance to come back later.