Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Very nice hotel apartment with a good location. There are two coffee shops and supermarkets just outside the door. The rooms are decorated in an industrial style, and they are very elegant and tidy. The laundry ball and detergent for the dishwasher are all prepared. The new set of dishwashing and cleaning utensils looks very hygienic and intimate. The pots and pans are all lined up. The washing machine is equipped with drying. Let us wash the clothes for a few days. Angrily pushed. The only downside is that there is no parking lot. The recommended parking lot charged us 32 euros for less than a day

Horrible self check in process. No communications from the hote what so ever. Had to call them. The posted front desk tel number is not the actual number. When I finally found out the correct number after making multiple inquiries, the front desk was irresponsive. WORST self check in experienc. By the way, the posted address of the front desk (at a different location) for people to do physical check inis also wrong.

Sound insulation is not good, the Spaniards do not sleep in the middle of the night, three or four o'clock is still very noisy. The location is very good, it is the absolute center, so this price is very high, and the room is big enough to be clean enough. Especially to mention this check in. I didn't see the appointment at 6 o'clock in the evening when I booked in advance, until Ctrip confirmed it two days before the trip. I said that I would agree to extend the stay by 30 Euro. We have arrived in Madrid at 8:30, the airport is more than 9 o'clock in the hotel, no one answered the phone at the hotel, the doorbell is not connected, waited an hour to contact the Chinese customer service and then gave a Spanish customer service number, contacted the other's luis After half an hour, I came from home and it was more than 11 o'clock until we checked in. The Spanish service staff luis is still very good. This Ctrip did not communicate well with others. I was scared that I thought I couldn’t live in it, and I didn’t have a house in the surrounding area. I really stayed at the front desk for one night and I didn’t travel at all. I am in a mood.

The stay was better than expected since the reviews said the noise was bad.. honestly it’s very acceptable and by 22:30 there’s not much noise. We travelled with our two children and they weren’t affected at all!! Only issue we had was with check in.. the email link didn’t work and we tried to call 5 times and no one answered.. all this to find out that the shop next door deals with check ins 😂😂😂😂 The apartment was really clean and well decorated ~ too bad we couldn’t stay longer.

Good location, within walking distance to old town and Royal Madrid Palace.

The room had a skylight but no window which was disappointing. Breakfast was excellent but it didn’t start until 7:30 and we had to leave at 7:00 and nothing could be offered. Good restaurant and bar and convenient for the Sol metro stop.

Hotel staff are great! The location is also very good, very convenient! The room is very large, it is more suitable for a family or a few families to live together, shopping, restaurants are very many!