To be fair, my room wasn't ready at 3:30 PM check-in, even though I had completed the pre-arrival procedure and paid the deposit in advance. Upon arrival, I was told the room wasn't ready, and I had to wait a long time to get checked in. What was the point of the pre-arrival process then? Entering the room, there was a pervasive disinfectant smell, especially near the bathroom. At night, the creaking floorboards from the room above were quite loud, though I understand this is often unavoidable in older buildings. The bathroom water pressure was just average. On the positive side: The location is excellent, and the à la carte breakfast options were good quality, but the buffet selection was very limited. The so-called 'butler' service seemed to consist of a single brief encounter – that was it.

I rarely give negative reviews but the service at Raffles Sentosa was shocking. Extremely rude hotel lobby doorman, getting honked by a hotel staff driving a buggy when we were walking on the buggy/walking path within the hotel premises, the hotel refusing to bring more champagne and wine glasses for our visitors within visiting hours (because we are only entitled to 2 per registered guest), numerous buggy drivers driving right by us as we navigated the hotel promise on foot as the signs are extremely misleading. The villa itself is nice and new although the design can be a little inconvenient due to the distance from the sink (in a separate living quarter) to the living room. The pool is poorly designed so the water comes out more than a metre from the edge of the pool so keep your shoes far away. My groups of friends and I are in our 20s, going on 30 and we were there to celebrate one of us getting engaged. Overall the sense we got is that their treatment of hotel guests is unequal and unfortunately seems to be the kind of venue which sizes up its guest. Absolutely not worth the price and leagues below neighbouring options like Capella. We’ll definitely be headed back to Capella for the next engagement party that’s for sure.

1. **Unique Ambiance & Design**: The hotel beautifully blends colonial charm with modern architecture, nestled within lush, private tropical gardens where peacocks roam freely, creating a truly distinctive experience. 2. **Exceptional Service**: Staff are professional, friendly, and highly attentive to detail. The availability of Chinese-speaking service is a great convenience for Chinese guests, and the personalized attention is truly impressive. 3. **Outstanding Breakfast**: The semi-buffet breakfast offers an extensive and high-quality selection that receives widespread praise. 4. **Superb Leisure Facilities**: Guests can enjoy comprehensive facilities, including multiple swimming pools (with an infinity pool), a rejuvenating spa, and direct access to the beach, perfect for unwinding. 5. **Convenient Island Location**: Strategically located for exploring Sentosa Island, with the added benefit of a complimentary shuttle service.

The hotel is themed around luxury and offers excellent service, but some details make it feel less cost-effective. For example, it didn't even provide phone charging facilities. As a newly opened hotel, it needs to improve in this area.

The surroundings are absolutely beautiful, truly stunning. The service is exceptional. Every room comes with a dedicated butler, so you really don't have to worry about language barriers. It's an especially wonderful experience if you're traveling with kids.

💝 Unforgettable memories and impressions that will stay with us for the rest of our lives! 💝 🎶 Eunice Marasigan welcomed us and surrounded us with such care. You will be in our memory for a long time! Do I need to write that this hotel is a symbol of Singapore? Is it necessary to describe the delight of the view from the observation deck and from the pool? You need to see this with your own eyes, because the photo does not convey even half of the beauty that the eye sees. 💸 It is expensive. 💸 ☺️ Marina Bay Sands is my dream come true. I hope I can come back again. 😇

I recently stayed at The Fullerton Bay Hotel Singapore, and the experience was nothing short of exceptional. From the moment I arrived, the staff greeted me with warmth and professionalism, offering seamless check-in and a refreshing welcome drink. The room was immaculate, with floor-to-ceiling windows offering stunning views of Marina Bay. The elegant design, paired with high-end amenities like Bottega Veneta toiletries and a Nespresso machine, made the stay both luxurious and comfortable. The bed was plush and perfect for a restful night. One of the standout experiences was the rooftop pool and Lantern bar. Watching the sunset with a cocktail in hand, overlooking the Marina Bay Sands light show, was unforgettable. The hotel's central location made exploring the city effortless—most major attractions were within walking distance. Dining at La Brasserie was another highlight. The French menu was well-curated, and breakfast offered a diverse spread of international and local dishes. I also highly recommend the afternoon tea at The Landing Point—beautiful presentation and rich flavors. Although there’s no on-site spa, the hotel arranged a complimentary limousine to its sister property, The Fullerton Hotel, where I enjoyed a relaxing massage. Pros: Excellent location with unbeatable views Warm, attentive service Beautiful rooftop pool and bar Spacious, well-appointed rooms Cons: Gym is relatively small On-site spa would enhance the luxury experience

The hotel staff service on check in is very good and room was upgraded from the deluxe suite to premium suite by the reception. Room is excellent and the facilities provided in the room is excellent. Super comfy bed mattress and slept very well. The hotel to the Genting Sentosa resort ****** is just within the same hotel building.

This hotel boasts excellent privacy and a peaceful atmosphere, perfect for families seeking quiet, with few guests and no disturbances. We also appreciated the seamless communication in Chinese throughout our stay. Our family vacation here was wonderful; the service was excellent, and the kids absolutely loved the hotel. It's conveniently located, just one shuttle stop away from Resorts World. The rooms are beautiful, designed in an elegant English style. We highly recommend the ground-floor rooms with pool access – they're a must-choose for families with children!

Located within walking distance from Maxwell MRT. Accessible to many cafes and there is a 7-11 just located opposite of the hotel. Room is quite small so it will be quite difficult to move around if there are multiple luggages. Basic amenities are provided such as toothbrush & toothpaste, comb, shaving set & shower cap. However noted that there are no mineral water provided (Evian water is chargeable). There is kettle in the room so you can boil your own water or get it from 7-11 just across the street. Visible worn out look and dust is seen in the room. Also, noted some ants in the washroom. So cleanliness can be improved. Our room comes with access to their executive lounge but certain service such as afternoon nibbles are only available at Maxwell Reserve (walkable distance). Pool and gym are also only available at the other location. Breakfast and evening cocktail is available in the hotel itself. If you're looking for a boutique hotel with unique design, can consider to stay a night as it is located near to many food areas.